I saw Dr. Macri. I find her very compassionate, smart and fair. One thing that would definitely bring me back is she did not give me only the most expensive options, did not run unnecessary blood work ups or stool samples until we found out if the my dog Bully had a mass in his stomachs and if so if it was operable. We chose to have a half sonogram which showed a mass and followed up with a full sonogram which showed several masses connected to his liver. Not operable By running blood tests and stool samples would have added hundreds to a bill and would be totally unnecessary. These are the things that show me they care and are not taking advantage of you. We decided not to wait even though Bully wasn't in real pain but uncomfortable as there was no telling when he would be but it would be very soon. After a day of visiting his favorite neighbors, treats and love we brought him in. This was the saddest but easiest euthanasia I have had to do in my life. My baby wasn't screaming in pain, seizing or uncomfortable. He liked Dr. Macri and since he was just there was not suspicious, nervous. He went to sleep and left us calmly, easily. Thank you Dr. Macri for loving on my baby, you easiness with him and your compassion . Love Dawn and Irv read more

Great place. Great doctors and staff. Dr. Jerger took wonderful care of Georgia when she had a mammary tumor removed. Dr. Brown is a great homeopathic doctor. Helping my girl so much. read more

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I recently moved to SI and was looking for a new place. Dr. Brown came highly recommended. She took fecal and ran tests. It's been 3 months and has still not called in regards to moving forward with vaccines and testing recommendations. I have left several messages for a response and nothing. I have never had this attitude of carelessness with my pup before. this is definitely not a place I'd trust with my pup for any care. read more

Very professional and caring. A godsend for animal lovers I highly recommend them Not cheap$ read more

Stay far away from this place. They Groomer there was on her broom stick with a very nasty attitude because I missed my appointment. Things happen lady! Then she talked about other clients who missed appointments. She is very unprofessional. Learn how to work with all types of personalities lady. Didn't you learn something during the pandemic? Treat people with respect as you don't know what they have gone through in their life. Because of her, I will no longer bring my fur baby to this Practice. read more

Dongan Hills Veterinary Practice - My happy baby - Veterinarians Near Me - Staten Island, New York

I been goin to this vet for years they added a new Dr to the office she is wonderful !! Her name is Dr Macri - I see her also !! I can't say enough good thing about this place-they treat my pets like family - they get 5 stars from me read more

I have to say I am very upset with this vet I put my 18 year old dog to rest in June 2023 paid to have my dogs prints It is now almost 2 months 4 phone calls and no paw print Listen if it wasn't don't just say so everyone is human maybe he forgot but nope claims he did it and they are lost No apology no phone nothing I'm so heartbroken over this Just terrible read more

This was the worst vet I've ever been to. So disgustingly rude and unprofessional. Never go here!!!!

The main veterinarian here is Dr Jerger- total Scammer and unethical person. He botched my dog's surgery, and then when I had questions about it he belittled me and put me down. Also the office STILL does not allow anyone in for "covid reasons"- yet every other type of buisiness including Medical offices DO. So if you want to wait in your car ir outside in the freezing cold and rain, Dr Jerger wont care. One of the worst vets around. Also he got into a PHYSICAL confrontation with me , outside of the office, yelling and accusing me of using illicit drugs , all this in front of other patients (they were waiting outside since no one is ever allowed in - not bc of Covid since every other business lets people in- but because this office is extremely lazy and doesnt want you to see how they "work"). So if you want a doctor who gets into physical confrontations with his patients, demeans them, doesn't allow them to see what goes on in the office, and having to wait in thr freezing cold (not everyone has a car)- then this scumbag veterinarian is for you. He also claims his job is definitely more important than yours. read more

Total rip off . Due to covid, you can't come inside with ur pet ?? Sounds like some bull to me. And then they gave me eye drops for my dog which didn't even work. Waste of money. Don't even go here I'm sure there are much better vets on Staten Island than this dump ! read more

Pros: - Caring doctors and assistants that do love your pets. During check-ups, there are relevant questions asked. - the team knows your pet so during emergencies, there are less problems on communication. - a more personal touch Cons: - if your check-up is at 12:00, you're lucky to get your pet checked at 1:30. I brought my daughter to assists me and never again will she accompany me to wait this long. We've been here on several appointments but the wait time does get tiring. I can only compare it to Low Cost Vet mobile, the wait time is about the same on emergencies but of course, Low Cost is cheaper. Vetco was precise on vaccine appointment time but less talk,less info. -wait time can be stressful for pets in cage. - it's expensive . I could have vetco prescribe the same medications less than 2x-3x the amount. It's business really. Summary: this place is fantastic if you can bear the wait time. The expense is higher than most but it makes up for the 'personal touch.' I will still look around at other vet that can deliver a great experience with less wait time. I have to care for elderly parents and driving between their human hospitals and pet vet, my body can only take so much. read more

We love Dr. Jerger and the warm friendly staff. Everyone here is a true animal lover and very kind hearted. Dr. Jerger especially is a softie towards animals but tells you his concerns regarding your beloved pet straightforward which we so appreciate. He's also interested in saving you money and gives you his opinions on the most realistic routes to take. My husband who is a crazy cat man only trusts Jerger! read more

Dongan Hills Veterinary Practice - Thank you for your care... - Veterinarians Near Me - Staten Island, New York

A Big Thank You to Dr Brown and Dr. Jerger and the entire staff for all that they do. Amazing all around. Cannoli and Pepina thank you too!!! read more

Dongan Hills Veterinary Practice - Veterinarians Near Me - Staten Island, New York

I called in a panic because a neighborhood cat was hit by a car. I called this office begging for the cat to be euthanized as he was still alive & suffering. The receptionist was indifferent telling me the doctor was busy and he had no room for other animals. I said the cat has to be euthanized but that didn't sink in. Then she told me she would have to talk to the doctor but he was with a patient. I asked if she could interrupt the doctor & ask. She held steady. Non-caring & inhumane. A vet is supposed to be humane. I wasn't asking for free service but quick for the sake of the cat as I live in the area. Anyway, I drove to Richmond Avenue & Victory Blvd with the dying cat in a box & euthanized him. For shame! Thanks for nothing! read more

We used to take our dog to a commercial in-store hospital, but it wasn't personal and it seems like they would charge us for every little thing despite having insurance with the place. When we visited Dr. Jerger the first time, he was warm and friendly and we appreciate the time he took to listen to our concerns with our dog. The staff is also very warm, friendly, and professional. The thing I appreciate the most is that your pet is treated in the same room that you are, unlike the previous vet experiences we've had. So we get to see what he's doing and he talks us through the diagnoses. We've brought our dog here for annual checkups for about 2-3 years now and will continue to do so. read more

Unfortunately we had to make a trip to the vet, as our 9 year old APBT wasn't walking correctly. She couldn't keep one of her hind paws firmly to the ground so she dragged the entire leg. Thankfully Dr. Brown was able to squeeze us in. From the front desk girls, to the techs, to the Dr. it was a pleasurable experience. Diagnosed with severe arthritis and spondylosis, meds everyday and a healthy diet, our old girl is back to running and darting everywhere like a beast. Thank you for helping her Dr. Brown! Mona is also thankful! read more

Dongan Hills Veterinary Practice - Veterinarians Near Me - Staten Island, New York

I recently had to have my 13 year old Dachshund (Spike) put down. I was horrified at the prospect of doing so. However, Dr. Jerger made the process as smooth and as calm as one could possibly expect. He walked us through each step of the process and was extremely caring throughout the entire visit. I couldn't be more thankful. P.S. Just an update. Dr.Jerger was nice enough to send over to my home a paw print of my dog. It was a very attractive heart shaped plaque with my dog's name (Spike) on it along with the imprint of his paw. I didn't expect something so nice. I thought it would just be a plain paw print. It really means a lot to have it. Thanks so much. Couldn't recommend Dr. Jerger enough. read more

I needed a vet in a hurry on a Sunday and Dr. Jerger returned my call and had me come in right away. He quickly put me in system and went right to work diagnosing Bruno to see what was wrong. I was very impressed at how comfortable my dog was. He went as far as trimming his nails and cleaning his ears. He hydrated my dog and sent me home with medicine and something to add to his food. I feel price was reasonable for a Sunday. I will return read more

Dongan Hills Veterinary Practice - Veterinarians Near Me - Staten Island, New York

We came to meet Dr Jerger, and his friendly staff, when my son and I had to put our dog to sleep :( Dr. Jerger's professional and so warm and friendly. He let us know thru our grief we had come to the right decision for our situation. He knew we needed to know that. We actually left Dongan Hills Animal Hospital happy that they were the ones to have helped us to get our Rocco over the rainbow bridge read more

We bring our pups here. They are very good and knowledgeable about veterinary care, and surgery. Our new adoption had an undescended testicle, and Dr. Jerger was able to neuter our pup with no side effects. They gave our pup pain killers, but the surgery was so successful, he did not show any signs of pain and was his old self within hours of the surgery. Finally, their prices are very reasonable and they do their best to not give animals unnecessary tests. I would recommend this vet to anyone and very much entrust them with my dogs' care anytime. read more

Dongan Hills Veterinary Practice - Veterinarians Near Me - Staten Island, New York

Horrible just horrible, we waited almost 20 days and still don't have results. I called and said I will stop payment on credit card. Doc Brown called me back screaming I threatened her staff. She is in my opinion, INSANE!!!!! I am the customer, she puts money first. Not a good vet. I would welcome her apology. She should have stopped booking new clients, if it interfered with her calling me with my little dogs results. read more

For ten years we had been taking our dog to Dr. Carreras's office. Last month we had to put my dog to sleep. She developed a heart murmur and had a huge tumor in her chest. Her last visit to this office was mid August, 2013. Somehow, four veterinarians in this office missed what was obvious within five minutes to the vet at Bay St. Animal Hospital on August 23. An x-ray revealed that my dog's condition was grave, and so we had to make a very painful decision. In May 2013 Dr. Carreras conducted a full check up--physical, vital signs, blood, urine and stool analysis, extraction of fluid from a fatty lump she had under her left leg--all negative. While I know tests can be false negative, I don't know how they missed the development of the murmur and dismissed the signs of her inability to stop breathing and panting heavily, and loss of appetite as signs of old age, arthritis and her allergy. He even told me to exercise her a few times a day because of her arthritis. The vet at Bay St. said she could have suffered a heart attack from over exertion because of the heart murmur and tumor. Imagine if that had happened during our daily walks! I read the other review that referred to Dr, Carreras as the closest thing to "St. Francis." Well, St. Francis wasn't a doctor ,and took a vow of poverty. I'm pretty sure he wouldn't have charged exorbitant prices for an incorrect diagnosis, and I don't think he would have forgiven himself for imparting wrong information concerning a beloved pet. read more

I began bringing my dog here in March of this year. I had previously been very happy at Richmond Valley Animal Hospital, but I moved. I went to another vet in-between there and here that I was very unsatisfied with. On the basis of reviews and recommendations, I made an appointment at DHVP. Wow. No offense to Richmond Valley, as they took very good care of Nemo for years, but I never knew a vet could be THIS GOOD. Everyone, from the receptionists to the technicians to the vet I've been seeing, Dr. R. Jerger, is amazing. Tests were run after a very thorough explanation of what was happening and why. Results were provided next day by the doctor himself. Now Nemo needs some dental work, and having seen the people in this office care for my dog is the only reason I'm not completely freaking out at dropping him off someplace. I know he'll be in good hands. Pros: Expert veterinary care, wonderful customer service, hardly any wait at appointments, on call 24/7 for emergencies...I could go on and on. Cons: That I didn't find them sooner! As someone who treats her dog like her child, I highly recommend Dongan HIlls Veterinary Practice to all other dog parents on the island. (Or the other boroughs. Heck, even come from Jersey!) You will not be disappointed. read more

Absolutely amazing people, especially dr jerger him and the rest of the staff have made my veterinarian experience so much easier than I thought it would be to find. There kind, generous and extremely patient. They not only care about your pets but the pet owners as well. This team of drs have been nothing but great. I appreciate all of their help in this difficult time for me. I also want to thank them for guiding me in the right direction. I would highly recommend these people for any type of animal treatment needed. read more

Dr. Jerger, Dr. Brown, and the staff of dongan hills veterinarian practice are hands down the most professional and helping staff staten island has to offer. I've traveled to many different veterinarians throughout staten island and never experienced the service I received from this office. I explained to them I was in a very tight position financially however I owed it to my dog to get him the best help available. Dr. Jerger literally walked me through what my options were and provided my dog with the best care. Forever grateful, Thanks! read more

Dongan Hills Veterinary Practice - Veterinarians Near Me - Staten Island, New York

Worst vet office ever!!! Do not go here. First of all you will wait at least 45 minutes past your scheduled time. Because Dr. Jergis feels his time is more important than yours and then tries to sell some BS that he spends quality time with his patients which is why it takes so long. Well when I decided that this vet practice wasn't a good fit for me and I asked for my records to be sent to another vet I was grilled as to why I was leaving and why I would want to travel and if I was moving where was I moving to and Dr Jergis himself called me just to belittle me and try to lay guilt that I was leaving. I'm sorry I thought this was America and I was allowed to choose who I patron? Well today I needed my records from Dongan hills vet practice only to get grilled again about why and what my intentions were and I was willing to pick them up at the office. And hours later they called me back to tell me Dr. Jergis already had sent these records to another vet and he will not be doing this again and then hung up on by the receptionist. I BEG OF YOU STAY AWAY!!! read more

First thing. My dog has a collapsing trachea which these people answered the phone and said they had all this equipment for his breathing tests and would be able to perform a surgery If necessary. They lied to me, and when my family brought the dog to Dr Rodney Jerger. He literally ran all these tests that we already did at 6 different vets, (which they knew and could have easily requested those X ray Files) but instead charges 300 dollars for new ones without approval! And finally, they didn't have any of the equipment they said. I called the vet to be told by his office that Rodney will call me back (which he never did). I logically called my credit card company to dispute it. Ive been receiving blocked calls and calls from his personal cell phone from Rodney cursing and threatening me. I know the reviews look good, and they may have truth in them, but if you choose this place - Heed my warnings and please stay away from Dr. Rodney Jerger for your pets honest safety. I hold nothing against the practice, but Dr. Rodney Jerger has no concern for animals and unfortunately only cares for money. I would've proudly spent any amount of money for my dog. After 2 visits with Dr. Rodney Jerger- I can say out of the 12 vets I've seen, he's by far the worst one. read more

I switched vets because my old vet was just money hungry and I wasn't comfortable there anymore. A friend of mine suggested Dr Jerger and was she a blessing. Within one visit he had diagnosed my dogs cancer, had me scheduled for surgery, guided me every step of the way in a loving non judgemental way and had my baby with me for another few years. He is intelligent, kind, easy going, and allows you to make all decisions you are comfortable with. I will never change vets again and my guy and I are here for life with dr jerger and dr Brown! read more

Dr. Jerger and his staff are top notch. I tried DHVP out of desperation because my young bull terrier was sickly and I was spending lots of money visiting various vet services between New Dorp to Pleasant Plains with no diagnosis and no cure. Our first visit with Dr. Jerger gave us satisfaction, a diagnosis and a treatment that continues to help our dog. Dr. Jerger is always available to answer any concerns, he goes above and beyond to treat our dog with compassion and he genuinely cares about her well being. On top of all the great service he provides he's also very fair with his fees. I'm so happy I found DHVP and Dr. Jerger, I highly recommend him and his staff. read more

Dongan Hills Veterinary Practice - Jackie C. - Veterinarians Near Me - Staten Island, New York

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They didn't do enough to save my doggy, after unnecessary testing and charges after charges the vet still suggested under his breath to put the dog down ... very stressful but I'm not using this facility anymore that's for sure read more

Simply the best. Dr. Jerger is thorough, kind, and patient. He took his time to reassure me and answer any and all questions. He is very knowledgeable in dog breeds and gives great advice and direction. Highly recommend this vet practice to anyone who wants their pet treated like family. read more

Once upon a time as a long time dog lover I never believed I would fall in love with an older stray cat that started coming to my front porch every so often. After I fed this cat once he started coming everyday. So we decided to keep him and name him Kobe. But of course doing so means that we would need to bring him to the vet and make sure he would get all his shots and get a check up. Dr.Jerger and his staff has been doing an amazing job! They are the nicest and most caring animal medical professionals that you will ever come across. We're not sure how old Kobe the cat is but he has a heart condition and a thyroid problem. We have been seeing Dr.Jerger regularly and love the care and attention that he has been receiving! Do not hesitate to take your furry loved one to them! read more

Simple: If you care about your pet, don't bring him or her here. This practice performed innumerable tests on my dog. Blood tests, skin tests, urine tests, every kind of test we can rattle off. Oh, they gave the dog a cancer test. There was clearly something wrong with the dog. The dog couldn't breathe. They had no idea what was wrong - before, during, or after these tests that they "performed". The only thing they were actually doing was perpetuating the fable of performing any kind of test at all. The dog had cancer covering her lungs, all the way up through her throat, making it impossible for the dog to breathe, sleep or eat anymore. They didn't see this in the "cancer test"? Was the "cancer test" just looking at the exterior of my dog & then charging mass sums of money for a 'job well done'? Seems weird. Seems like they didn't really do anything to detect the problem or to alleviate the suffering of an animal that was obviously in agony. I'm only writing this because I cannot fathom how anyone that works at this practice can sleep with ease knowing that they are entrusted with the lives of our pets, our best friends -- yet allow them to rot, waste away, suffer as my dog had to. Really despicable. read more

This is the best vets office I have ever been to, I've been to others who rush you and are completely money driven and don't care to have a personal relationship with you or your pet but this staff is different! I started coming to doctor jerger about 2 years ago with my dog and because of him my dogs serious illnesses and disabilities have become much easier, he cares enough to call me right back when I have a problem or emergency and even offers to open before or after hours if I need it. His care of my dog is UNMATCHED !! He truly loves animals and is a kind hearted person with an amazing and helpful staff! He is educated and caring I will never go anywhere else read more

Choosing a vet is no easy decision, and after moving to SI, I feel as though I considered just about every option before finally bringing my cats to Dongan Hills about two years ago. Even though it's a bit far from our neighborhood, we make the trip happily as everyone in this office is absolutely wonderful. The doctors (and we have seen them all at various times) are knowledgeable, perceptive and have a great "bedside manner". I am also someone who likes to ask a lot of questions, which they have answered patiently and at length. All in all, they're fantastic folks, and I wouldn't hesitate to recommend them to anyone looking for a vet here on the Island. read more

After my 1st (not so great experience) Dr. Jerger called me personally to apologize. He was incredibly nice and clearly bothered by what had happened. We spoke for a while and it as clear that he cares greatly about his practice and his clients. For him to take the time out to rectify the situation speaks volumes. I went back today and we saw Dr. Brown who was AMAZING. She took her time going through everything and gave me some great tips for my nervous pup. She answered all my questions and was very thorough and super nice. I am so glad Dr. Jerger called and convinced me to come back. He and Dr. Brown care a lot about the practice and I am definitely a patient for life! Thank you to the doctors and the wonderful staff! read more

This practice is excellent. Dr. Jerger and his staff are very good at what they do. I have an 80lb pit bull who does not like making friends. They handled my dog with such professionalism and it was all effortless. They really made the experience stress free because I was really worried. I would never take my dogs anywhere else. read more

I brought my dog to Dr. Jerger on Saturday after getting a same day appointment. She had a lump on her throat that broke. They took her in right away and the doctor left another patient to see her when we arrived. She's great now and Dr. Jerger even called to check up on her. What an amazing and caring staff. Definitely our new vet. read more

I take my aged dog here and find Dr. Jerger is caring, kind and patient. He tries his best to calm and care for the dog who can be difficult at times. He spends a long time explaining everything to us, and finding appropriate meds for the dog.His staff is very nice and helpful as well. read more

When I first met Dr Jerger I told him I would keep searching for a Vet until I found one who cares about my pet the way I do. I am happy to say I don't have to look any more! They are the best! read more