Betsy is excellent at her job! She was so committed in helping me find what I was looking for in a…read morehome. She listened. So important to me. I think what sums up my experience with her is that she 1000% stood for me and what I wanted.

In 25 years in Austin, I have yet to encounter someone within the world of real estate as helpful,…read morecaring, and proactive as Betsy Richter. She made our purchase as smooth as it could possibly be. Viva Betsy!

Gillian is the absolute best! This is the second time we've worked with her over the last few years…read morewe've lived in Austin. To say she's been a godsend to us is not being facetious! We recently sold our old house, which she actually helped us purchase the first time we worked with her a few years ago, and she also helped us purchase our new home recently just a few months ago. We don't want to work with any other realtor and have a hard time seeing how any other realtor can outdo what she's done for us! From big picture to nuts and bolts, Gillian knows it all! She doesn't just know it all, she cares about you - the couple, the individual, the family - to make sure she's giving you all information and the best quality service possible to guide you to the best decision for you. She is talented, smart, REALLY knows her stuff, has great industry relationships all over Austin, and is an effective communicator. This combination is VERY hard to find. You often get someone is strong on knowledge and lower on service, or high on service, and lower on knowledge. Gillian has both of these competencies in spades! Gillian has years of real estate experience in just the Austin area alone and has purchased/sold several of her own houses in this area, so to say she is an expert in this market is an understatement. In a past life she has also done home renovations, so knows the contracting side of the business as well. She is super knowledgable about finding the right comps, lenders, inspectors, plumbers, contractors, neighborhoods, schools, and all other factors you might not even think of in purchasing/selling. Throughout both of our selling/buying processes, she was able to manage both very well in tandem. Gillian always kept important dates in front of us, communicated clear guidelines and expectations of what we needed to do at each step, and what to expect from the buyer/seller as well. What is probably one of Gillian's top qualities is that she's a realist. This is a key quality you want in any real estate agent. Someone who can give it to you straight with realistic expectations that doesn't try to sell you the moon. She doesn't overpromise on things outside of her control that she can't deliver. I have seen and heard of other agents who overpromise or aren't realistic and it ends up hurting people in the process, which leads to major disappointments, like houses sitting on the market for longer than expected, offers falling through, and other surprises. No such events occurred with Gillian in three different scenarios we've had with her. In fact, quite the opposite. We've loved every house decision we've made with her - purchasing our first home here, selling that same house, and buying our new house. At no part of buying/selling, was she every pushy nor pressure us into any decision. She would give strong advice at times to warn us about potential pitfalls, but knows when to give space and allowed us to come to a decision ourselves. We have built up a great relationship with her over time and now consider her like our real estate "mom" because she really cares about our livelihood and family! As a testament to the kind of person she is, after we bought our first house, she sent us birthday texts/greetings and gifts too!! She continued to text/email us about important things to remember about our home to even in our second year after the fact! She doesn't just go away and say "bye" once the deal is done. She stays engaged and makes sure you know about "gotchas" so you're not surprised by it way down the line. She has gone way above and beyond the call of duty. If you truly want a world-class experience with your buying/selling process, look no further! She is the absolute best and you're going to be really hard pressed to find someone better.

We have been working with Gillian Robb for years now as she's been helping lease a rental property…read morewe have. When it came time to sell our house we knew who we were going to trust and Gillian came through for us. We had some challenges along the way (house/market related) but Gillian always came through with good advice and recommendations and stayed positive the whole time. Gillian is great with communication and is very detail oriented which we appreciated. She'll be my go-to when the time comes to buy/sell again. ** Update- we just worked with Gillian to buy another house and I can't recommend her enough. She is the consummate professional and is always two steps ahead. She is your advocate through the whole process- with inspections, sellers, mortgage company, etc. I never had to worry that something was falling through the cracks. She makes sure everything in the process stays on time and on track. She is awesome at her job and in this space that's sometimes hard to find.

I LOVE, LOVE where I live and it is all because of Jane…read more In full disclosure, Jane and I used to work together in a past life and since moved on to new professions. When I heard she became a Realtor, I had total confidence that she was the perfect Realtor for me, because she is smart, tough and a lot of fun. Jane bent over backwards to make things happen and when I became overwhelmed, unsure or just flat out panicked, she always had great advice and made sure we didn't go down the wrong path. She quickly picked up on my likes/dislikes, so every time we went looking at places, she was quickly able to rule out what she knew we wouldn't like, therefore making the looking process pretty painless. The end result was the perfect house for us, and it was on the lower end of our price range. For that, I will always be grateful.

Jane is not only my friend, but also my Realtor! When I decided earlier this year that I wanted to…read morebuy my first home, Jane and I got together and she gave me a folder full of great information for first time buyers, including details about the tax credit. When I was ready to buy, Jane went and previewed a TON of houses for me in two days. Seriously, I think she looked at over 20 houses in two days. There was one that she really thought would be right up my alley. We set out to look at 8 houses that day, going to that one last. Jane knows me pretty well, because when we walked in, my knees buckled. I knew it was my house. We had an offer on it that night, they countered (barely) and I accepted by 9AM the next day. Jane made the process of buying my home flat-out easy, and I couldn't be any happier with my new place. Of course, when I'm ready to sell and find my next perfect place, I'll be calling Jane to list this one and help me find a new one!

Leslie is business savvy and incredibly well connected in all things real estate. She is trust…read moreworthy, ethical, and in it for the long haul with her relationships. While home shopping in a hot market like Austin, Leslie's connections were invaluable in finding us our perfect home. She is incredible at leading and guiding you to the right decision. There are an overwhelming amount of things to consider when purchasing a home for personal or investment purposes. Leslie was always there for us, and has impeccable taste and business acumen. When starting to work with Leslie 2 years ago, we let her know we weren't in a hurry and wanted to wait for the perfect property. She is excellent at what she does and actually the first property she showed (which was off market and only available through her connections) was our dream. She quickly showed us a curated collection of homes to make sure we were making the right decision. (She is purely dedicated to her clients making the right decision for their future, we never once felt rushed.) The seller ultimately ended up not moving forward for personal reasons, which we were fine with because we didn't expect to find our dream home so quickly! Throughout the next year of casual searching we ironically ended up on the same street of the first house Leslie showed us. It wouldn't have been possible with out her! We are truly grateful! I definitely can't forget to mention we have seen her first hand in multiple negotiations, where she is a class act and delivered a successful outcome. You can trust that Leslie and the teams she works with are top notch. Our closing, appraisals, all the other details went incredibly smooth. Leslie helps facilitate and is active in every detail. She really is incredible and you couldn't be in better hands.

Leslie was not a good match for us. Our realtor in CA was incredible and very efficient. Not the…read morecase with Lesile. Should have followed my gut i and after the issues in December , should have asked our realtor to find us a new person to work with. She never set us up to get alerts so we found this house on our own and told her. She never called us with suggestions or possibilities and did nothing to explain to us how different the closing processes would be here for us in Texas since we did move from out of state. Maybe she was just too busy with folks who were spending more money for a house. There was an issue with the roof and her follow up within was not! We have been in our new home for just over six months, so I have waited to post this review. So, no, can not recommend her at all!

Patty assisted me with my first home purchase, and I could not be more grateful for having her…read moreguidance through such a challenging process. She is knowledgable and experienced, so she had the answers to many questions I didn't even know to ask yet. She knows of what to look for concerning structural components of a home, as well as some financial knowledge, how to write up a winning offer, and she will also advise you when it's best to walk away for your own interests. She looked out for me when I needed it most, and I would HIGHLY recommend her services if you are a first time home buyer, or buying your 10th home.

Buying a home (and subsequently moving into it) is one of those experiences that, physiologically,…read moreranks right up there with going through a divorce, losing a job or grieving the loss of a loved one. Even though it's supposed to be a happy time, the stress it puts on the human system is a lot to bear. But when you work with someone like Patty at E3, it doesn't feel like a stressful situation at all. We decided last year to move from our too-big home in the 'burbs out yonder into a much smaller place in a more walkable part of Austin. We interviewed a few folks, hoping to avoid anyone who would be too... you know... sales-y, and we met some great people. Patty, though, felt the most familiar and trustworthy, and she came with a high recommendation from a friend. So, we linked arms with her and started our search together. She swiftly took inventory of all of our priorities, quirks and must-haves, and expertly led us through the home-buying process from start to finish with zero fuss or pressure. Not only was she easy to work with and trust; she was fun to hang out with, as well. That's saying a lot when you're making a decision that costs as much as a place to live can -- and in Austin, no less, where a zillion new people are moving in each day and the real estate market isn't exactly working in the buyer's favor. She also set us up with a couple of lenders to choose from, which was exponentially helpful in moving everything along. In the end, our new home is exactly what we wanted, and the process of securing it for ourselves was seamless and simple. If we weren't so in love with the place she helped us make our own (i.e., not leaving for a VERY long time, if ever), we'd work with her again in a heartbeat.

Jennie really knows her stuff! She's an expert and gives top-shelf service in everything she does…read more She was responsive, professional, knowledgable, experienced, and genuine. We knew we could rely upon and trust her advice during each step of the process. Not only that, but also she is fun to work with. She went the extra mile for us, and we are so grateful for all of her hard work and expertise. If you are considering a realtor, you cannot go wrong with Jennie Glasscock!

Jennie Glasscock lives in the South Austin neighborhood where the house I sold is located, and this…read morehelped me in deciding to work with her as an agent. She was a fantastic resource as I considered, began, and then worked through the process of selling the house. The property needed some freshening up before I put it on the market, and to this end, Jennie was a wealth of great ideas and suggestions. She maintains an extensive list of resources to aid in painting, landscaping, interior decoration, cleaning, plumbing and electrical work, to name just a few. She has a great eye for colors, and also a keen eye for modernizing the interior look of outdated fixtures. She did her homework to establish an appropriate sales price, using housing comparatives and her knowledge of the area; I was uncertain if the price she established would "work," but indeed it all worked out nicely. Importantly, Jenny understands the labyrinthine process of getting all the proper paperwork in order, a task that for me would have been otherwise undoable, and she was quick to respond to emails and texts, so questions always were answered in a timely fashion. I felt she was 100% fully advocating for me during the entire process. I am extremely happy with the process and outcome of selling my home, and I would work with Jenny again without reservation.

Heather is a very knowledgeable and hard working realtor. She does everything possible for her…read moreclients and will also give her honest assessment of the marketplace. She has helped me both in the rental and housing markets. Most impressively, she has knowledge on home repairs that I have not seen with other realtors.

I want to thank Heather for her professionalism and candor. A friend had to relocate to Austin…read morebecause of an emergency. In this tight market, finding a place with the characteristics we wanted was kind of impossible. She took the time to find several options, she dealt terms and conditions for us, she went above and beyond our expectations. My friend found his dream place in under a week. There are many Realtors, and there are professional Realtors; Heather is one of them. THANK YOU SO MUCH!

Arlene is fabulous. She knows our neighborhood, northwest hills, like the back of her hand. She…read morepatiently and supportively guided us through every step of selling our house. From helping us decide on what improvements/ fixes would add value, to helping us make those improvements happen. From ensuring the house was staged beautifully, to knowing exactly how to price and market to receive the best offers. Not even a pandemic nor a historic freeze / water / electric disaster impacted her support for us. You can't do better. We could not recommend Arlene and Dochen Realtors more highly.

Arlene has helped us buy and sell so many homes I have lost count. We have lived in NW Hills for…read more25+ years and no one has more knowledge about this neighborhood than Arlene. She has kept us from making more than one mistake. If you are looking for a realtor you can trust who knows her stuff, you've found the right person. Rick Culleton