First of all, Nancy is amazing!!…read more I am from out of state and was in need of a bridal gown. I had four days to find one for my wedding day. My original dress was not working out. I walked in and told Nancy my dilemma. She was quick to start pulling dresses for me to try on. Nancy was very attentive and accommodating. She listened when I told her what type of dress I wanted. I was thankful to be able to find a beautiful dress right off of the rack. For being a floor sample, all of the beading was intact and did not need to be dry cleaned. Lucky for me it did not need alterations, although I needed it bustled. Nancy was able to have my dress ready the morning of my wedding. She did a wonderful job. I found a dress that I felt beautiful in. And the bustle she did looked so elegant. Nancy is a life saver!! If I ever need anything when I'm the area, I would use her.

Nancy was incredible. I messaged her via facebook for her hours b/c it was a holiday weekend and…read moreshe responded shortly after, which was so appreciated. I went in with my sisters and mom and she was so attentive in such a warm and friendly fashion. I really appreciated her policy that you need to go away for a little bit and think about the dresses you've tried on before making any commitment. The selection of dresses were beautiful and a wide range of styles. Nancy herself was so welcoming and I felt very comfortable with her and the store.

Such fun and helpful staff. Everyone really understood how to make a bride feel special and cared…read morefor. Found my dream dress here and if I could buy 15 more, they'd all be from this shop.

Really disappointed. This place seems nice but they do not allow children under 12 in…read more Specifically, a 5 year old girl who would mind herself and not bounce about. If you want your dress to be a family event then you need to look elsewhere.

I wanted to leave here happier than I did. They have soooo many dresses!! Sooo many sizes & soo…read moremany styles! But... you have to just hope you get paired with a good stylist for the appointment. Unfortunately you (as the bride) are only able to look quickly at the dress inventory for about 5 minutes when you first arrive to pick a few to start with, but your guests are never allowed to help at any time during the visit. Throughout the short appointment all dress selections are made by your stylist. Which I unfortunately did not get matched with someone who was understanding what I was looking for. Maybe she was new, I'm not sure? I have read other reviews saying they aren't a size inclusive salon, which I don't think I could agree with. I'm hoping that is maybe just a story of the past. I was super impressed to see how many "extended sizing" sample dresses they had. As a normal dress size 14, I'm considered a "plus size bride" which can be very stressful for some. Thankfully almost every dress I tried on were in those extended sizes, which helped me to feel much more comfortable through the process. So thank you NY Bride & Co for that!! The salon is clean & the workers do seem happy to be there. I just have now heard from multiple friends that they all had similar experiences as mine - upset that their guests weren't able to be involved in dress selections (they're the people that know us best) & frustrated that the stylists don't listen to the brides wants and sort of just make dress selections based on what they think will look best on the bride to be.

This was in march of 2024. They gave my daughter and her entourage exactly what they needed. A wide…read morevariety of options and were patient while they settled on one. The were also patient while I was called to come back in and view. The prices were comparable other shops. I am horrible about money but these folks tolerated me and all went well. I told her I would buy the dress if it was cheaper than an English Bulldog puppy and they made it so. Thank you all. Cheryl and Kayla.

DO NOT SHOP HERE!…read more Especially not for a special occasion. I recently purchased a wedding gown from this shop that came with several manufacturer defects. Pickers not only neglected to acknowledge the issue, but also did not stand behind the product they sold to make it right. This is a deplorable shop when it comes to both morals and appearance!

This place is wonderful. I went everywhere in the Syracuse area and this was by far the best bridal…read morestore around. I was skeptical bc of the negative reviews online, but it was the best experience ever!!! If you're looking for a unique bridal gown, go here. If you're looking for run of the mill bridal, go to David's and pray it will look ok when it's shipped from the mass produced factory in China. Everyone, including the owner, is incredibly helpful and friendly. They allow walk ins which is also a huge perk. I found my same dress at NY Bride but felt so relieved when I found it at Spybaby since the NY Bride associates were really rude and the company is having financial issues so I was worried the store would close (store closes = no dress). Maria, the seamstress is amazing and the sweetest person ever. Don't listen to the other people who have negative things to say, see for yourself!!!

I went here with my niece to find a prom dress. She did find one she wanted, but they didn't have…read moreher size. The person helping us said she would message the owner and see if it could be ordered. I never heard back. I gave them over a week to respond. We ended up buying a $900 dress elsewhere. Their loss of a sale I guess.

Found the dress of my sisters dreams at a great price... BUT.... Service was severely lacking…read more There are no seats for your friends or family to sit in - we were asked to sit on a shelf. The try on experience was not fun.. we had a scheduled appt and felt SO rushed the entire time, the try on rooms are one right on top of the other- nothing private or calm about it. You're crammed in next to everyone else's wedding party and it was just chaos. The stylist was very blunt and kept saying things like "you won't like this one" "this isn't the one" "I don't know why you'd pick this ugly one" "people ALWAYS choose the first dress they try on" which we didn't do, it was actually the third.. but the constant comments took away from the special time. Even the stylist next to us was rushing her bride saying "you won't get through all these dresses, you're only allowed five" We left and my sister got in the car and felt like wow that didn't go how I dreamt it would. What a shame. If you're looking for a budget friendly place- it's okay.. just know what you're going to get going in.. because it certainly isn't a great special experience. Really disappointed.

I do not recommend coming to syracuse's David's Bridal. My stylist was not very helpful, was rude…read moreto my mother and friend, did not pick any of the styles I wanted, and left our appointment 10 minutes early. The bathroom was also filthy with no toilet paper and no soap. And as for the seating arrangements, thank god I only had my mom and friend with me this time because they had to sit on a ledge filled with merchandise. Safe to say I am not satisfied.