Best service with 100% trust They gave state-farm insurance…read morein very good price Improvement need for payment system

Highly recommend Liz Olvera State Farm agency Carolina helped me with my home and auto insurance,…read moreand walked me through all my coverages as well as saving me money.

Do not go to this insurance company Monica will lie to the…read moreproviders to get whatever discount she can and then later your insurance gets canceled due to her lies. I received a letter of cancelation due to her telling the provider I had previous insurance policy of 6 months and that was a lie. Then had the audacity to offer me another 6 month policy because she didn't want me to know the truth! In the end she told me that she told the provider that I had a 6 month policy and that's the reason for the cancelation! I think the city needs to investigate this company so I will be filing a complaint with them!

Daniella , Kristina and also Monica are great with greeting me while coming in the door and taking…read morecare of me right away never an issue im a ongoing customer for 2 years now, great place always clean and smells good

I had State Farm auto insurance for over five years. In December 2019, I moved from North Carolina…read moreto Texas where I was paired with this insurance office. It is now February 6, 2020 and it was not until yesterday that I found out that my insurance was cancelled on January 31, 2020 due to underwriting issues. Underwriting issues that were not my fault! I did not receive a call, email, or notice in the mail stating that my insurance would be cancelled or the reason why. What prompted me to call State Farm was a notice from the bank holding my car loan stating that they had received a cancellation notice. When I called on February 4th, they stated that there were not any notes and they would need to research and call me back. How can they cancel someone's insurance and not have any notes?! They called me on February 5th with the reason it was cancelled (again, not anything that I did) and provided me with a new quote that was $140 more than what I was paying. The only good thing that came of this situation is that, Christina, the individual assigned to my policy provided me with information to a broker who was able to find me a policy comparable to what I was paying. I was lucky though because State Farm had already reported the lapse in coverage. I'm so confused as to how everyone got notified but me! Needless to say, I don't recommend this insurance office.

State farm is always dependable and the people in this office are very kind. They have helped me…read morewith life insurance as well as home and auto. I feel very informed whenever i have questions.

These folks are literally life savers. At least budget savers…read more My wife had a cousin playing insurance agent years ago. So she switched all our insurance to a company he represented. Our car insurance was $575/month and we got a notice that it was increasing to $855. I switched to these fine folks for $200. I just saw that our mortgage is increasing $600 starting next month. We're paying $7K/a year for mortgage insurance. I switched to State Farm today for $3K. My budget was out of control, but thanks to these folks, I'm getting it whipped into shape. Thanks!

Alejandra, Cindy, and Carmen are amazing! They made me feel right at home when I came into the…read moreoffice and answered all my questions. I would highly recommend giving them a try.

Starting a trucking company can be difficult. One thing that makes this easier is a good insurer…read morewatching your back. I randomly came across their site, while going down the Google rabbit hole; making calls and getting quotes. They are knowledgeable, patient with us that are new to the business, extremely helpful and very down to Earth. I highly recommend you give them a call if you're looking for an insurer that will go above and beyond for you, give them a call. Jeff and Trish were both amazing.

When I got married and relocated to Dallas from California, I made a lot of calls and conducted a…read moregreat deal of research into the insurance I would need for my family in Texas, namely home, car, life, and a liability umbrella. And when I was ready to buy, calling Chuck Harrison was one of the smartest decisions I ever made--Chuck's a great guy who knows his business and product lines, and is constantly looking to save me money. His agency only sells the good stuff, e.g., Chubb, Safeco, and Progressive, so you know you're not getting stuck with a second rate product. But the real difference is the customer service. Chuck and Angelina (his friendly office manager) have patiently walked me through every proposed policy (as a lawyer, I have a tendency to ask a lot of questions). They're also always looking out for me. As just an example, earlier this year, Chuck found me a homeowners policy at a price I thought was great for the level of coverage, and I agreed to it. Done deal, happy customer, and a nice sale for Harrison Insurance. A couple weeks later, just before our home was scheduled to close, Chuck called and told me that he had done more research, and he was able to save me $300 on an even broader policy. Honestly, who has ever heard of an insurance agent who (1) spends time doing additional research AFTER a sale and then (2) tells a customer about a cheaper option that presumably means LESS money into his own pocket? That right there is an example of honesty and dedication to the customer that you just don't see much these days--I can't imagine a better insurance agency than Harrison.

These ladies are great. Gabby and all of the others there are so helpful and always so pleasant to…read morework with. Check them out!!

Isabelle is not accessible to her clients. No matter what time I called, I was told she was gone…read morefor the day and never returned calls.

Last year, my long-time insurance agent retired. On a recommendation, I moved our entire book of…read morebusiness (personal, commercial, and rent properties) to the Bristow agency; and have never regretted it for a second. His staff is constantly finding ways to maximize my coverage and save us money. Just yesterday I got an E-mail, out of the blue, reminding me of savings available if I have passive security measures on our vehicles. This wasn't a mass mailing, either. It was a direct, personal E-mail dealing specifically with our coverage. These folks are patient and they care about their customers. I couldn't be happier. Well, they could send me a cake. That would make me a little happier. But other than that...

Choose another agent!!!! My monthly premium had been raised from $160 to $300 and I contacted the…read moreoffice to find out why. One of my vehicles was twice as much as the others. Over a 5 month period, I emailed and spoke with the agent several times and he said that he was still checking into it. I finally decided to change agents since nothing was getting done. After going with a new agent, Frankie Robbins, I called their office and asked them if they could find out why my rate had been raised. Their office said they would look into it and call me back. Within 15 minutes, their office called me back and said that the vehicle in question was not receiving the multi-car discount and homeowners discount which was what was making the rate higher. HELLO???!!! Why did it take over 5 months for the other office, Jerry Britow's, to not see this and take it off. PURE LAZINESS!!! Would love to have the overpayments back!!!!