All of the staff are very helpful and friendly. I have had nothing but a great experience.

Awesome, as usual. Dr. Donnelly and crew are always wonderful. I love that the practice is growing and the staff seem to enjoy their jobs so much. A great place for families to join her cadre of clients. read more

The secretary Becky is scarily condescending and avoided answering my questions - eerily similar to exactly what another patient who wrote a review here wrote 3-4 years ago. If the secretary is allowed to be that unhappy and cruel, I can imagine it's an issue with the whole practice, and my intuition was screaming at me not to go. read more

The entire staff was very friendly and polite and courteous! Explained everything in great detail

Dr. Amanda Donnelly is the best dentist in summit county. Very friendly and accommodating to her patients. Also shout out to all the hygienist and front desk staff. 5 Rating all day read more

I love this office and staff. Dr. Donnelly is informative but not pushy. The hygienists are skillful and knowledgeable. The recently remodeled office is bright and cheerful. I highly recommend. read more

I was pleased with my experience at Donnelly Family Dentistry. Everyone there is very friendly and pleasant to talk with. Dr. Donnelly was very thorough and easy to understand. Rachel my hygienist was very professional and kind. read more

I've been going to Dr. Donnelly for a few years now and I'm very pleased and impressed with her and her staff. Her treatment is state-of-the-art. I've received three crowns with which I am very pleased. The technician perfectly matched the shade of my teeth and I went home the same day with my permanent crowns. My fillings are also perfectly matched. Dr. Donnelly and her staff have taken measures during this pandemic to ensure that I feel safe and at ease. I am can highly recommend Dr. Donnelly for all dental needs. read more

I wouldn't recommend Dr. Donnelly's office to others. If I could give a zero-star rating, i would. At first, I was impressed by the clean, bright office and how nice the staff was. A cleaning went fine, no problems. Then, I had a question about another procedure. The staff who answered the phones couldn't answer right away, and had to look up the answer. No big deal, right? I didn't mind, because I'd much rather that they give me the right information, even it took some time to look it up. However, when they called back, they didn't actually answered my question; just talked about other information related to the procedure. I tried to ask again, but again didn't receive an answer, just other information related to the procedure. When I was in the office for a later visit, I managed to get an answer by asking one of the hygienists. (I tried looking the info up myself, but wasn't able to find anything, which is why I needed good information from my dentist.) Overall, this experience was unhelpful and a waste of my time, but I could have overlooked it if the actual dental work itself was good. However, then there was the visit where Dr. Donnelly talked down to me and actually began drilling my tooth without asking me. I had come in to ask questions and see what could be done. After I explained what I was there for, she put on her gloves, got out the mirror, etc. Her hands and the hygienist's were in my face, and the next thing I know there's a tool coming for my mouth and she's drilling into my tooth. I had not asked or told her to, and she had not warned me she was going to. I don't know how to get a dentist's hands out of your mouth while they're already in there without biting down or thrashing around, which I didn't want to do because she was drilling my tooth and could easily damage my teeth or the rest of my mouth if she slipped. She stopped to talk to me, and I told her I didn't want to have anything else done to my mouth. At this point, she finally began addressing the questions I had asked at the beginning of the visit and telling me what she wanted to do. What kind of dentist does that AFTER they've already started to change your teeth WITHOUT your permission? During the whole visit, she talked down to me. Rather than answering my questions and explaining options for taking care of it, she only told me the one solution she wanted to do. She kept ignoring what I was saying, and then she told me, "See, I was right!" However, what she had done by drilling my tooth made the problem worse, not better. I didn't even want her to try to fix it, I just wanted to get out of there. At the end, I said thank you to her and the staff as politely as I could and left as quickly as possible. Perhaps I should have told her in person that I didn't appreciate her treatment of me. At the time I just wanted to get far away from a dentist who had just violated my mouth and traumatized me! That is not the kind of dentist I want to visit. My teeth were worse when I left than when I arrived thanks to her, and I feel as if I might as well have been a mannequin for all the attention she paid to me, my questions, and my obvious discomfort. A dentist is responsible not only for procedures, but also for ensuring that the patient understands and agrees to what is going to be done. Dr. Donnelly did not do any of those things, and was condescending on top of it. The day of this awful appointment, I found another dentist, and have since been happy with my new dentist! It was quite easy for me to find a MUCH better dentist to go to than Dr. Donnelly. read more

Dr. Donnelly is the best dentist I've ever had. She has a great staff as well. I called early this morning because I chipped off part of a crown last night. They told me to come in right then. She was able to file off the sharp part and said the crown didn't need replaced. She could have just replaced the crown for $800 or so since it's an old one, but she knew it would be fine just repairing it. Even if you do need a crown, it's a same day with the high-tech equipment she uses to make it right there in the office. Highly recommend! read more

Never had the chance to see the dentist. Had to reschedule the appointment 24 hours before appointment and was told she could not do so because we were NEW patients and could not reschedule. Dr. Donnelly might be good, but her office staff is not used to providing good customer service to patients and potential patients. read more