We ordered and over 9 people got their food before us. I talked the manager , some lady named Rosa,, was nasty when I asked why other people have been served. Her excuse was that they take online orders as well. That is not my problem. Then the next excuse was that the bagel melt had to be put under the broiler. She and another man were talking about me and I told them if they had something to say it to my face. To think that the owner came down to GA to learn from our friend and owner of a bagel shop. I am appalled that the Roanoke staff had more people and about over double the space and they take three times as long. Two people were standing around not doing (a guy and a girl) anything but talking and laughing. There was even a little kid in the kitchen. He could have only been around 8. That should not be allowed and I am going to the labor and restaurant laws to see it is legal. Where I work, everyone picks up the slack. Piss poor service and Rosa needs to not make excuse and should in my opinion be fired. I did lose my temper but don't tell me one excuse and then another. The last thing she screamed at me that it had only been 12 minutes. I got a couple other receipts from people and their wait time was ten minutes after us. Rosa should be fired and the man with the beard should be reprimanded and even fired. Lastly, most restaurants require something on their hair and beard and NO was wearing them. No hair nets. Rosa had on an Aunt Jemima style wrap but she wasn't work hard either. So sad because we loved the fact that one of our favorite bagel shop from GA was coming here. Update: there is a law that said restaurant staff has to cover hair and beards. The link to the law in VA. https://law.lis.virginia.gov/admincode/title12/agency5/chapter421/section240/ read more

I still go often, but since they've reopened it's fallen off. The drive thru is always closed in the morning, so I often don't stop. I assume it's staffing issues but the inside was slow my most recent visit at 8:30. Also, I really want to support local so I am hoping this comes across as constructive criticism. The dining area in the morning is not kept up or organized, chairs are everywhere and workers seem consumed with to go orders instead of the restaurant. The bagels have great flavor and the cream cheese is always perfect, but please toast the bagel. A warm bagel is not a toasted bagel it's almost seemed microwaved. Maybe I'm ordering wrong, but I want a toasted bagel that's browned. Lastly, is 8 dollars for bagel and coffee the right price? National average is 6 and it's 8 in NYC or Seattle. read more

We have a saying, "good for Roanoke" and that's where these land. The garlic bagels had burnt garlic, so the whole bagel ate bitter. The bagels are not grocery store bagels, so they are like a bread. The bagels ate tough, but not chewy. The service was okay, nobody seemed to want to be there. There were a lot of people working, but nobody was doing anything in particular. It is confusing to know where to order, then space is bland and not sure the decor style, nothing spectacular. read more

Donnie D’s Bagels & Deli - Bagels - Bagels Near Me - Roanoke, Virginia

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Rising from the ashes like a Phoenix, Donnie D's Bagels & Deli recently reopened after recovering from a devastating fire, that occurred not that long after they had opened. I happened to be at it's original inauguration on the first day it opened and took some wonderful photographs of the occasion, from the many people that were there, to a close look of me having one of their amazing bagels with cream cheese, to one of the bagel bakers putting the bagels in the oven to cook to perfection. At that time I wrote a brief review because I wanted my photographs to tell the story of this family-owned business of a product so well regarded and liked by our community. I invite you to view my photographs accompanying that review to get a better sense of the place and its amazing bagels. Today, I was simply in the area and unaware that their renovation had finished a couple of months ago, allowing them to resume production of their highly sought-after product. So when I went in to inquire if they were back to normal, and the answer was in the affirmative, I immediately proceeded to order a Bacon, Egg and Cheddar Cheese Bagel Breakfast Sandwich and a cup of coffee. Bagels, simple as they may seem, are one of my favorites food items, especially for breakfast, with cream cheese or with bacon, egg, and cheese. And Donnie D's Bagels, are in my opinion, the best in the area. On this occasion I was able to document how the bagels are made. Through a large glass window, I had the privilege to photograph and video the owner and his son making the bagels out of the dough, while the owner's grandson explained who they were to some customers seated at a booth near the window. And confirm that this is truly a local family-owned and operated business. While I was there, I observed how all of a sudden, the lines grew longer and longer, with customers proudly purchasing large bags full of bagels. After all, it was Christmas Eve, and the customers were probably looking forward to sharing these quality bagels with family and close friends. To conclude, I highly recommend this Donnie D's, New York Style, Bagels & Deli for their consistently fresh, chewy bagels and delicious deli sandwiches that truly capture NYC flavor in Roanoke, and because they're a beloved local business that truly cares about quality, and their staff always make you feel welcome, making it a true gem in our community. read more

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Food always good. Staff is always friendly and willing to help out. Defiantly a good to spot for bagel cravings

I went on on a holiday and there was a long line. Having ordered ahead, I couldn't tell where to pick up, but someone else uncovered a little cubbyhole near the register where my bagels were sitting, so thankfully I didn't have to wait. My guess would be that it isn't usually such a line. The bagels had a light airiness to them and many flavors were available, including some whole wheat options (which is the main reason I went to this location rather than the other one that did not seem to have these). None of them disappointed, from the earthy pumpernickel to the zingy jalapeno. The menu had little to offer for me other than bagels, but the bagels delivered. read more

Donnie D’s Bagels & Deli - Bagels Near Me - Roanoke, Virginia

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It was my first time here. I got the BEC Bagel and a bag of bagel chips. Both were very good. Friendly staff and the environment was warm and friendly. Will be returning. read more

I'm trying to like this place, but I am let down every time I come. For my first date I go hey let's check out this new bagel place it looks good! The bagel could have knocked someone out it was solid and hurt my teeth. My date's was the same. This time, the bagel is soft and light. It was really good! However, it did not contain what I ordered. I removed it from the bagel on my way back to work. read more

The food as always was above par. I loved their other location and have been waiting for this place to open forever. The service was also excellent. The cashier and the staff were all courteous and helpful. The service was fast and the order was correct the place is far larger than their other location but clean and comfortable. The noice level could probably get pretty load but it was average when I was there and they were pretty busy. If I could give 10 stars I would they are killing it. read more

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Stopped in and had the gravy bowl, which was good. Also had some mini blueberry muffins, which were okay. My wife got a bagel with cream cheese and said it was good. Prices were fair considering the menu. It was a good place to stop. read more

Food is great. Super service. Highly recommend. Will definitely return..... .............. read more

Food is always a hit. But don't plan on ordering in person. TWO TIMES! They have lost or forgotten our orders. Waiting for over an hour each time. Even when I approached a staff member, she claimed it should be almost ready. 40 minutes later I ask again (kindly) how long the order will be to find out that it was given to someone else and if the staff member had checked on the order it would've shown them this! So basically, order online or go to any other restaurant unless you want to spend your whole day waiting for your food. read more

Finally made it to the reinvigorated Donnie D's. What a great place. Our bagels and sandwiches were amazing. Friendly staff made our visit perfect. read more

As someone who is moving away from Roanoke soon, Donnie D's is one of the restaurants I will miss most. Genuinely, they have the best bagels I've ever had with delicious spreads, sandwiches, and pastries. Whenever I need a pick me up I go here. It also always pairs well with a coffee from the Little Green Hive across the street :) read more

Donnie D’s Bagels & Deli - The last bite of a bacon egg and cheese sandwich on an everything bagel - Bagels Near Me - Roanoke, Virginia

Had a great bagel breakfast sandwich and coffee and the staff were very friendly and helpful. The restaurant is clean, bright, vibrant, and exactly what you'd expect for a busy bagel/deli shop. Can't wait to go back and try more menu items. read more

Great service! I mentioned to my friend in lone that a certain muffin looked good but didn't end up ordering it. The cashier must have noticed and ended up putting one in our bag for me to try. We also ordered two bagels that were very good! read more

To start off, I'm originally from NYC. I'm a bagel snob for sure. Donnie Ds has amazing bagels! Many different flavors. They make amazing sandwiches for breakfast and lunch! The only problem they have is with the coffee. They used to serve Red Rooster Coffee, so good! I don't know what they sell now but not good. Sorry but if you're eating a delicious bagel, you have to have delicious coffee too!! Anyway, they have desserts, muffins, french fries and other sides. It's a small shop with minimal seating. Best to take your food to go. They do have an issue with keeping the coffee machines filled. But since I no longer drink their coffee it's not a problem anymore. The employees are very polite as well as the owner who is there quite often. It's not an inexpensive place but good for a splurge. Unfortunately they have had an accident at the new Roanoke location and currently have no bagels. I believe they are making biscuits and bread for now. Prayers for them to be back on their feet soon!! read more

I'm always chasing the bagel dragon. They never seem to be as good as I know they can be. Well, this was a good bagel. Toasted properly and tender. I got a breakfast sandwich situation and my wife got the smoked salmon lox thing. Both were excellent. read more

Incredible bagels and super nice people. So happy to have a fantastic bagel shop in Roanoke finally!!

This place is just down the street from us. We have been a couple of times, and picked up bagels in bulk for a breakfast meeting. All have been delicious, and everybody loved the bagels and "schmear"! read more

Stopped by Donnie D's after taking my daughter to work. Ordered breakfast bagels for my wife and I. I got the sausage egg and cheddar on an onion bagel, I got a bacon egg and cheddar on onion bagel for my wife. My wife had planned on being at the grand opening but a horse riding accident and the surgery that followed prevented that. These bagels were nothing short of amazing! By FAR, the best bagel I have ever eaten in my 64 years on this planet! I know where I will be going for my 65th birthday breakfast in December! If you haven't yet eaten at the palace of culinary magnificence, do yourself a favor! This place is one of life's gastronomical treasures! Be prepared to wait for your food, the word is out and frankly great things are worth waiting for! The owners should never apologize for creating food so fantastic that the demand is such that we who about to receive the bounty of their hard word and dedication can't live with a little anticipation and desire while our food is being so beautifully prepared! This place is a bagel experience not instant gratification. read more

Amazing all around! A warm welcoming atmosphere that service with a smile. And there is an amazing variety of delicious bagels to enjoy. Go early, come hungry! read more

First time at Donnie D's this morning. We were very excited to give this place a try. The bagels were delicious but I'm not sure why it took 20 minutes to get three breakfast sandwiches on plain bagels, and was also pretty disappointed in the amount of egg/cheese/bacon on the sandwich given the price. May give it another try but next time might just get the bagels and add our own sandwich ingredients at home. read more

Donnie D’s Bagels & Deli - Bacon, egg, cheese on plain bagel - Bagels Near Me - Roanoke, Virginia

Overrated. I've had New York bagels and these are not New York bagels. Missing something in what they're doing, very very expensive for a dozen. read more

Food is good but the front of the house is slow and sometimes inefficient. They would really benefit with two cashier lines daily. One for bulk bagel buys and one for other purchases. read more

Great food. Quick service. Bagels taste amazing and it's such a great spot for anytime of day.

We were excited to finally try Donnie D's after all the hubbub with the opening. My wife got the steak egg and cheese on a plain bagel. The steak was not flavorful and was quite bland. The bagel itself was decent but nothing extraordinary. Disappointed in that choice. I got the fried bologna and cheese on an onion bagel. It was better than the steak sandwich but again not worth a lot of fanfare. The wait for these two bagels was around 20 minutes! The wait was excessive for not a lot of pay off. We will give them another try in the hopes of finding a good sandwich. read more