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Don's Auto Repair

2.6 (8 reviews)

Services - Don's Auto Repair

Auto maintenance

Auto repairs

Routine automotive maintenance

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2 years ago

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Honest-1 Auto Care - Our New Store

Honest-1 Auto Care

(48 reviews)

A portion of my undercarriage detached at 5am. The shop brought my car in as soon as they opened…read more They were even generous enough to do the service for FREE as it was a simple fix for the mechanic! I would highly recommend Honest-1 as they demonstrated efficiency and integrity.

Due to water on Cortland just before Ft Smith light - I hydroplaned & my 2012 Taurus limited hit…read morethe curb (didn't jump it), but it caused severe damage to front right passenger tire area. Out of desperation, I had car towed here. They quoted $2900 for tie rod, rotor arm, & mount/install/balance 1 tire. I was told this would be done in a few days. I paid to rent a car for a week and Felix reassured me that was plenty of time. They called yesterday and added axle assembly for same tire area. They shared this would add another $200-$250. I've now added 3 days to rental I'm paying for and they simply don't reply when asked about these prices. I feel taken advantage of because I needed the car towed and a name like HONEST sounded, well.... Just that. In my research, with OEM parts, I'm being well overcharged on each line item. they were incredibly obtuse in our initial conversation about pricing & repairs. I'll come back and edit this if I find the pricing and other details are fair. For now, I'm bummed out that people in need of help are taken advantage of due to an urgent situation. I plan to talk to the city as I did get video after the hydroplane to show the water on road (15 mins after incident) and how there's no brake/skid marks. Hoping they help w cost.

Don's Auto Repair - autorepair - Updated June 2026

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