The owner of Honest Auto Repair, Larry, was the service manager of a local car dealer's service…read morecenter when I met him. I was introduced to him by word of mouth marketing; a co-worker of my wife's mentioned him to my wife when her vehicle wouldn't run after she arrived to work. We called Larry and he came over with a jump pack, got the vehicle going, said it was the alternator and he could have it ready in two hours. Almost to the minute, two hours later I got a call, car was ready and the price was his very reasonable estimate. The dealership was taken over by new management. They wanted to go with more "industry-standard" pricing and upselling. Larry was not a fan and resigned rather than follow the pressure to pad bills with pre-determined hours for a service, or trying to push additional repairs that may not be needed immediately. Within a month, the dealer had to close the service department, and was towing repairs to a second facility. Within a year, the dealership closed down. Larry opened Honest Auto Repair. He is pretty much a "one man" operation, and he keeps his estimates fair for parts and labor (my brakes were squeaking last November when the first snow fell, and I asked him to check them out. He said he brushed the rust off them, so the squeaking stopped, and quoted me a price to repair them, but said I could probably wait until spring for the work. There was no charge for brushing the rust off. I got through the winter just fine, and in May the brake light on the dash board came on. I took the car back to Larry, and he did the work, for his quoted estimate from November.) He handles the maintenance that he is equipped to do, will make recommendations for anything he isn't prepared to do, and his warranty is his personal commitment to "make it right" if your repair doesn't hold up. It is the way business should be done.

I was recommended to use Honest Auto by a friend. Great recommendation. Pricing is fair, work is…read moredone quickly, and they only do necessary repairs. I have taken my 2009 car to them on more than one occasion for totally unrelated issues. Each time, I am happy with the work and experience. I took my car there one time to get work done and I recommended doing something else to car and they asked, "why?" They asked if I was having trouble or any issue and used the common sense of "if it isn't broke, don't fix it." I think another garage would have seen $$$ and performed unnecessary work. In my opinion, they are truly honest.

I felt the need to update on the pricing. They used to charge $200 for diagnosing a check engine…read morelight. That is just to figure out what is wrong and not part of what the repair will cost you. Now, I understand that they can't just waste their time chasing codes for free, but yes that was a little steep. I paid it because I needed my car repaired, and I really do like them. That being said, they now charge $253 to diagnose a check engine light. I just cannot afford to pay $250 simply to walk in the door before the repair pricing even begins, so I have had no choice but to take my car repair business elsewhere. They do a fantastic job, the techs are wonderful, the repairs have been good, but they have priced me out of being able to take my car to them. I do recommend them if you can afford them because they do good work. Just be prepared for the price.

I have used them 3 times and each time they have gone above and beyond each time! Vince, Colin and…read moreteam are amazing !

Paid to get my car Towed my car here on Thursday being told this. "yes sir , you can bring it today…read more, we actually have a spot available just for you today , we just didnt want it to get taken by tomorrow so we made sure we had it ready for you , can you come in any time today until 6 pm" Then on Friday I get told this "hey , ,i just wanted to inform you that due to today being a really busy day for us , the timing chain still needs to be worked on , can i call you tomorrow to let you know the updates and if we can finish the job since we were backed up for just one day , i was goin to ask if we can have it till monday so we can ensure this job gets done correctly with no rush ? Asked about schedule issues and if they can confidently do this job. Then was replied with: "no no scheduled issues sir , the car is in line with the space of it still being occupied by the car itself it was just one of those days unfortunetly and we couldnt start on it today , the work time is still the same im just backed up by 1 day sir , i apologize for this inconvinience and since we dont open sundays , the best bet will be to finish it by monday" Told specifically not to start it or drive it due to timing being off and creating additional damage. But that was disregarded and started any way. Highly unprofessional place and strongly don't recommend bringing your car here if you love or care for your car. I have been lied to and disrespected. This can be you as well. If anyone has doubts or questions, I have everything documented

I'm honestly really disappointed with my experience here. I used to rely on them for fixing my…read morevehicles, they did well previously & had no issues whatsoever. This time it was different. Shortly after getting my car back, my engine was completely blown. My car did NOT have this issue before bringing it in, and now I'm left dealing with a major, expensive problem right after their service. The lack of transparency, the long wait, and the condition my car was returned in is unacceptable. I would not recommend this place to anyone looking for reliable or honest service. Thanks for nothing!

Atherton Automotive was referred to me by a friend to look at an aftermarket exhaust system on my…read more2015 Tahoe. I had taken the vehicle to the shop that installed the system when it began to make a rattling noise and they were unable to fix it. Nick the service tech looked under the car and discovered a bad mounting bracket and a crack in the exhaust pipe. He called Magnaflow and explained the problem and Magnaflow insisted on replacing the entire system. When I asked the dealer to look at it they refused as they were not the manufacturer. Nick also went through the entire vehicle and pointed out some warranty work to have done before it expired. Looks like Atherton's is my new automotive repair shop!

My boyfriend and I were driving home from Nebraska to Idaho we were no further then ten miles into…read moreour drive. We stopped in Crescent for fuel and coffee, and our truck would not start. Thank goodness for AAA. They recommended Atherton Automotive and so that's where we went. Before we even got there Matt had already ordered the starter for us. They were not sure how long it would be for the part to get there, so Shane and I decided to go across the street for breakfast, and to just take up some time. Thinking maybe getting on the road by five ish but nope it took no more then an hour and a half or so. Matt and Nick were very helpful and very efficient. Definitely an A++++ rating. Thank you guys so much for getting us back on the road in such a short time.

They took my car in right away and started working on it. Other places wouldn't have it done for…read moredays. I would recommend this place to anyone in need of a trustworthy mechanic.

They worked on a 1986 f250 replaced the motor and did such a horrible job spark plug wires that…read moretouch on the exhaust manifolds both sides leaking oil the have the timing set so high with no way to turn distributor to turn the timing down put in used exhaust manifold gaskets mind you this work was done with a warranty and will not tow it back to their shop I have had to change the starter 3 times in a week im still fighting with them to fix it they claim they have new techs under new owners but I was told my responsibility to bring the truck in ......HOW if I keep destroying starters when I try to start it

This place isn't one of those fancy sparkling clean garages. This is a typical garage. Terry has…read moregreasy hands, dirt under the fingernails and you know he does the work himself. I'm watching him fix my A/C right now. Low on freon. He doesn't bullshit you, doesn't try to make more than a fair buck. I'm into supporting small businesses and this is one that I will continue to patronize. When he shakes your hand, you might get some dirt on yours, but it's an honest dirt. Go get you some!

Called Terry's to ask if they could take a look at my pickup to fix something, not only could they…read moreget it in the next day, they took care of it sooner than they had estimated. Very nice people, great service, even better prices! Wish there were more people and businesses who operated in this manner. I'll definitely be back!

Took my car there twice, they are charging 'about' $130 just to being it in…read more I knew about some of the issues the car was having, but decided to write this and not take my car back because of what happened. I USED to have almost all my car work done here when it was Dick Deans because they guys who owned and operated it were honest with money and work that was needed. I had wheel bearings replaced and they recommended work on all 4 wheels. I paid and drove away. About a month later I felt bouncing in my front tire. After having work done on that wheel I thought I was just driving too fast for the curves on the interstate...... But then while on the interstate it started again. I took my car to Costco because had bought the tires there and they will rebalance any tire they have sold. They told me to be VERY careful and get the car worked on ASAP, not going over 50+ mph. I did and it was confirmed that the bushings were shot. Two separate mechanics confirmed this should have been obvious. Not to mention the VERY LARGE BILL They had this wheel off and saw nothing. I or anyone else driving the car could have been hurt or killed for this negligence.

I wrote a review that you removed. I did have my car at…read morethis location for an alignment. They did say I had bad tie rod ends. Note I had another mechanic look at the vehicle before and after I paid them$100 for their assessment. And I did take my vehicle to another shop that did the alignment after they said the parts were bad. As I paid the $100 I was a customer. They are a ripoff joint. Because when I picked up my truck after dropping it off I made a second appointment. Which they canceled because they knew I would give them crap about trying to upsale me for replacing good parts.

Terrible customer service. Management does not take responsibility if something happens to your…read morevehicle while in their possession.

Best mechanic in Omaha/Council Bluffs area! Great service and fair prices. We've never had…read moreanything they can't fix. Can get you in and out of the shop quick and the job is always done right the first time. Give them a try, you won't be disappointed!!

very professional man and an excellent mechanic, Michael could fix anything and always made me…read moresmile. i miss him so much. he was a great man.

Will never use this company again. Called before I dropped off my mower to have a simple service…read moredone told me it would take a week to do, dropped mower off a week later I called to see if it was finished told he was 2 weeks out but would have it finished before the weekend. He did not. So I went to their shop to see it was finished. It was still not finished. So he then told he would have it finished in the morning. I waited until 530pm to go and pick it and big surprise still not finished . While beening treated like I'm Stupid for coming to pick up my mower. Now I have to find another place to take or do it my self after waiting 2 weeks.