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    Don's Automotive Group

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Don's Automotive Group

    Commercial truck dealers

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    3 years ago

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    Don's Automotive Group

    Don's Automotive Group

    1.0
    (1 review)

    BUYER BEWARE! TERRIBLE ORGANIZATION! I am in California. Smooth talker using phrases like…read more"brother..." and such! Bought full priced 2016 Land Rover from their manager. Paid 100% of what they asked plus license, registration, and everything else they piled on top including transport fee to get it to California. Then before they actually shipped the car, they contact me to require me to pay another $1,500+ since they supposed did had miscalculated what the actual total fees for CA was added up to. I asked them whether "this 2nd time there are 100% sure they have captured all the fees necessary to properly ship and register the car and they confirmed 100% as such" So, once again I paid 100% of what they said was due for CA registration. Once the car delivered to me, I found out that they hadn't produced the registration at all. They had shortchanged CA the fees so the car couldn't be registered until I ended up having to pay the $1,500+ again myself, mind you, it took 3-4 months to finally get the title and everything finally squared away with...during which time, because of their incompetence and lack of care, I ended up having to pay CA penalties and fines on top of all that. After the fact I approached them to reimburse me but at no success! To add insult to injury, when I approached them politely and all, they simply told me to call later "tomorrow" and then again "why don't you call us next week...we are on vacation"...followed by "the person you need is out of office for the entire week"...followed by "higher management need to decide if they feel like reimbursing you"...more and more run around followed by simply hanging up on me. Their individuals I dealt with included Ronnie, both Nikki in documentation/processing and the other Nikki, and their owner/manager. I do NOT recommend trusting them.

    McComb Diesel

    McComb Diesel

    3.5
    (8 reviews)

    For decades we have done business from the standpoint of purchasing new trucks, trailers, repairs,…read moretowing, etc., with McComb Diesel. Time has proven them to be very good to our company. Their staff is great.

    What started as a repair involving roughly $800 in parts ended up costing me over $10,000--broken…read moredown into two visits: $2,589 the first time (for work that was never properly completed), and $7,346.69 the second time. Despite my returning the truck immediately after the initial visit and clearly stating what needed to be done, the issue was not resolved correctly. At that time, I had a discussion with Service Manager Dale Coon and the Parts Manager regarding hard-wiring the truck. Despite this, the truck was not hard-wired as requested. After the second round of repairs, Dale admitted he wished they had hard-wired it from the beginning--confirming that decisions were made without a clear plan, and that the service department lacks proper direction or accountability. I am also frustrated by what seemed like an experimental approach--replacing parts such as wiring harnesses, SSAM, and ECP--without effectively restoring the truck to its original state. It felt like repairs were being guessed at, all at my expense. If you did not have a clear solution from the beginning, I should have been presented with options--not hit with thousands in charges for a problem that should have been resolved correctly the first time. As the oldest Western Star Dealer, I expected a level of professionalism and technical competence that was simply not delivered. The way my truck--and my money--were handled is unacceptable. I strongly urge you to review this situation and take accountability, both for the service outcome and the excessive costs charged. Hopefully this will help future customers.

    Don's Automotive Group - truckdealers - Updated June 2026

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