Excellent customer service!! The staff was able to get our…read morevehicle in very quickly to check our tire concerns.

Sweet guys with a good rep, and they did tip me off to Chris' autobody, which was great…read more But during a simple oil change Hillside in Cottonwood Heights broke the key fob, snapped the air filter off, and stripped the screw for keeping oil where it belongs. They took care of the air filter; but tried to tell me the key fob came in like. I have to keep it in a baggie and hold it together manually to use. I would have noticed. Worse, they said nothing about the stripped screw. A new oil pan will cost me about $600.

Todd was awesome, stayed around late cause I got caught in traffic. Honest, and kind mechanicread more

It isn't common to find a business with the ethics that this place has. They were upfront, honest,…read moreand didn't try to upsell on anything I didn't bring it in for. It ended up being an issue with the control module and he didn't have the equipment to reprogram it. What did he do? Didn't charge me, even after I insisted because I know diagnostics take time and knowledge. He insisted on not having me pay, in exchange for letting him know what the dealership says so he can fix it in the future. Nothing but praise from me. 6/5 stars.

No BS, Honest, helpful, and fast. Giving 5 stars because I cannot give them 6. Repaired my brakes,…read moremade sure I understood the work, and were an absolute pleasure to work with.

Fixed the failed solenoid in the CVT of my Subaru and replaced the leaking o-rings/ recharged my…read moreair conditioning system for $700 less than the Mark Miller estimate. Great communication. Very knowledgeable. Nice guys.

Dan was amazing from the start. He was so accommodating and kind. He was upfront with the costs and…read moremade my car appointments feel less stressful. I don't stress too much about any car issues anymore because I can definitely rely on Dan to help!

Good Man. Great price. Can't get any better then Cars Done Well. Little Tricky to find but worth it.read more

Spoke to Brad over the phone for a couple days before finally taking my car into see him…read more Unfortunately did not meet him in person but he was very very honest with pricing, the work that needed to get done on my vehicle and was also very friendly and knowledgeable. I felt absolutely no pressure from him. Allan would also be answering the phones and I was able to talk to him a couple times. Both mechanics KNOW THEIR STUFF!! Both do not pressure, are so very welcoming and friendly and most importantly are honest. Allan and my family share a love for the Seahawks as we are all from Washington State "GO HAWKS"!!! I was glad to have met Allan when I came in to pickup my vehicle on March 18th 2026. My husband stated that our vehicle feels better today than it did these last couple of years, which says something great about this company and the people who work here. Honest business, knowledgable mechanics, friendly customer service and so many other pro's I could give this business and its workers. I am very happy that Yelp actually referred me to this place to have my car serviced. Big O Tires was where I initially had my diagnostic checked for my vehicle and they were trying to quote me an outrageous amount of money. Brad stepped in and was confident that he could get it much lower which he kept to his promise, there was one added service my O2 sensor that was not quoted in the initial quote but that's because I was only giving Brad all the information that Big O Tires gave to me and Brad went off of that and gave me a much lower quote. Even with the added service, Master AutoTech was approximately 1200 lower than Big O Tires. I will forever be a customer here. Thank you everyone at Master AutoTech my vehicle is running like it's brand new again!!

Adam and crew always do a great job for us always happy to referee people to them -keep up the good…read morework guys!

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

Why didn't I find Mike Palmer Automotive sooner?? I brought my car here after my current shop was…read moremaking obvious rookie mistakes with repairs to my car. Jessy was so kind and communicative. He broke it to me that the car required more repairs than it was worth, and that my current shop was not doing a good job at maintaining my car. Maybe he felt bad for me, maybe he wanted to make a show of good faith, but he didn't even charge me for the diagnostic in that instance. I ended up selling that car for scrap and eventually buying a new car. I brought the new car in for a pre-purchase inspection and WOW, Jessy and his team really showed their true colors on how thorough they are! They checked absolutely everything. They even checked the cabin air filter because he told me that a rodent had built a nest in it. They found things that other shops had missed. Is there such a thing as being too thorough? Jessy might be! But I'd rather have my auto shop be extremely thorough and triple check everything rather than be sloppy and miss things. Their attention to detail and commitment to quality is obvious, right down to how they require appointments for their shop. They want to make sure that every single car gets the attention it needs. I can't recommend Mike Palmer enough and even though I don't live in the neighborhood anymore, I will make the trek to come back here for my auto repairs and recommend them to all my friends. Jessy is a truly honest mechanic who just wants to help you do your best to maintain your car. How do I know? They're not trying to make money nickel and diming you on easy fixes. He could have fixed the cabin air filter for me without asking and taken the easy win but instead he said, that's an easy fix and I easily figured out how to replace it on my own. He wasn't bothered by the fact that I wanted to change my own oil either. Jessy is your true ally in keeping your car running in tip top condition the best way possible.

Went in to get my car inspected for a noise coming from my vehicle and to prepare for smog. The…read moreowner Jessie is an amazing guy who not only check everything out for me ,but took pictures and labeled everything that was wrong with my vehicle. Quoted me in the same day and started working on the vehicle. The price was amazing for the work done and the parts they use are quality. I'm incredibly impressed with this auto mechanic shop and will definitely be going back for future things needed to be done.

Was very disappointed. Came in for a coolant leak diagnosis and dropped off the car before they…read moreopened. Didn't hear back until 2 pm, which was late. Feeling obligated to accept their job, but didn't. They said I needed a whole new radiator and thermostat. Worst-case scenario, already knowing what it could possibly need, but wanting a diagnostic from a shop to guarantee. As a single special needs parent, I have no time to work on my vehicle or get a sitter. I checked myself and found they didn't even clamp my hose to the radiator, as if they didn't even check it in the first place. Ran leak tests myself after fixing the issue and have zero leaks now. Saved myself a $900 job that I declined. Lost $100 from their "coolant leak diagnosis". I've gone here before and thought they were "trust worthy".

This place replaced my radiator to "fix" a coolant leak, went to another mechanic when the same…read moreissue they "fixed" was back. Had a different mechanic do ANOTHER diagnostic for them to tell me that the last mechanic put silicone in my pipes to seal the real leak, I'm assuming to make it look like they fixed it for long enough to get paid. Even if the leak was hard to fix or the parts were hard to find, I wish they would've told me so I could have gone somewhere else. Horrible

GVI hands down is the place to bring your Subaru! The guys so honest QUALITY work and know their…read morecraft! Come support local, and get a great deal while your at it! Best shop in the valley!

This place has exceeded my expectations!!! Hands down. If…read moreyou have a Subaru and want someone you can trust and rely on, you definitely must come check them out. I needed new brakes, rotors and install upgraded brake lines. I heard about them and hit Valentin up and he had an appointment that same week. I dropped my car off at 1000 hours and they had everything done within hours. Once i got my Subie back i was shocked on beautiful the brakes looked, and felt and i went for a fast ass cruise and braked hard ass hell and it felt so smooth. I'm definitely making this place my go to for all my Subie related things. Customer service is awesome, they are on top of it and make sure you know what's going on to your car. If you are a Subaru fanatic like I am, come by and check this place out; they have several beautiful Subies parked in the front. It makes you feel safe and you know you are in great hands. They are a small family owned business so make sure to come check them out, you won't be disappointed. Valentin you are awesome, I really appreciate you and your awesome team. You guys definitely made my day and you guys really took care of my Subie like it was your own. So thank you

Great experience with fast and friendly service. The temperature suddenly dropped last night…read moreresulting in my tire pressure light going off. I usually do the free tire check down the street but they're closed Sundays. Extremely grateful that they are open today and the service was free as well!

Last Thursday, this shop was supposed to perform a coolant flush on my car. Instead, they drained…read moreall of the coolant, failed to refill it, triggered a check engine light, disconnected my battery to clear the code, and sent me home without coolant in the engine. After we insisted they tow it back the next day, they still didn't repair it. They've had my car since Friday and refused to return it. They also told us that if we took it to the dealership, it would void the warranty. Good times. For the record, simply having a dealership inspect a vehicle does not void a warranty. Nathan and Abby, here's what I can't understand: if the cooling system was flushed twice like you claimed, how were there still metal shavings in the coolant when the vehicle arrived back on the tow truck? That doesn't add up. In my opinion, this shop has been dishonest from the beginning. They damaged my vehicle, refused to take accountability, and then acted like I was the one being unreasonable for expecting answers. It's now Wednesday. They've had my car since Friday. How long did they think it was acceptable to keep my vehicle while leaving me, a disabled person, without transportation? If everything was done properly, why were you so determined to keep me from taking my car to the dealership? Dealership technicians have the tools to review the vehicle's data and determine what happened. At this point, I just want my car repaired correctly and returned.