4m is very prompt and responsive. Friendly, great customer service! They go above and beyond to…read moremake sure you're happy with their work at a reasonable price. I am definitely recommending them to my friends!

I needed my septic pumped out. All the drains were either slow draining or worse. Eric ( I think…read morewas his name...sorry bud if I have it wrong) came out and let me tell you.... This guy is fabulous! It was me and my mom( both older than dirt) and he was fair priced, no hidden fees and very knowledgeable. We were worried because I'm pretty sure we have been taken advantage of due to age and being female but not this guy! I'm so happy with the knowledge I gained and the services preformed I will never call another septic place if I need future services. My mom needs her septic pumped also. I know who I'm calling. I can't say enough good about this company and their employees.

Jason came out to my house on a Saturday to thaw my frozen pipes. It wasn't a straight forward…read morejob, but he didn't quit till it was fixed. I would definitely use APO septic and excavating again!

From the owner: APO Septic and Excavation is a family-owned business that offers free septic estimates, grants…read moreavailable, financial assistance, septic installation, drain fields, driveways, drainage tile, hydro jetting, drain cleaning, and a partner with MI Saves grant program. We offer hydro jetting and drain cleaning up to 60 miles from our business location.

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!