Trustworthy and reliable, highly recommend! I am out of…read morestate and needed to get a vehicle towed. Gene communicates very well and is a professional

This mama is grateful that Gene's towing took care of my kiddo. I'm in Montana and my son is a…read morecollege student at the Mount. When his car broke down, the gentleman that came did not just tow his Subaru. He took the time to talk to him and try to figure out what was wrong. He figured it out! He knew exactly what was needed. If it weren't the weekend, he would have gotten the part needed and fixed it himself. Im grateful for this great service. I admire a guy that values great service and willing to help. Thanks from the bottom of my heart.

Adam was the best tow driver I could ask for! Very nice customer service and was great handling my…read morecar after it crashed :) Would 1000% recommend to anyone who has crashed their car.

Long story short: We had to total my son's car because of them. My son hit a deer. No frame damage…read more Airbags didn't deploy. Just the hood, quarter panel, light, and front grill/bumper. Insurance company works with Mike's. $4k estimate. Dropped it off on day 1. They said it would take 10 days, give or take. Day 11 I drive by because we hadn't heard anything. The car is sitting under a metal carport with the hood, bumper, and side panels off to the side. The mechanic comes out and says it's the car that's being totalled. No one ever called me. On day 3, they found a loose wire on the top of the engine requiring the entire harness to be replaced for $3k plus 6 hours of labor and a dent in the radiator bracket. That changed the estimate to $10k- more than the insurance threshold. No one ever called me. It sat outside, uncovered for over a week. The cabin air filter was open and exposed during a rain. There were leaves all in the engine compartment. Day 12, a Friday, I contact the insurance company and start figuring out my options. Day 16, a Tuesday, I call Mike's to find out how I could walk away from the insurance claim because I found a shop that would replace the 1 loose wire with a $100 pigtail and leave the radiator as is because it doesn't affect the structure. He says it will cost me $110 a day in storage fees. From here the relationship goes sideways and the insurance company gets involved to tell him he can't do that. Unfortunately, at this point, I can't drop the insurance claim to fix it ourselves or take the car back as a salvage title after it was exposed to the elements and questioning what other damage would show up that wasn't there during the first estimate.

The insurance company made us take our car to another body shop in the area. Two days after we…read moredropped it off, they more than doubled their initial estimate. I left D&J a voicemail at 4:30 on a Friday night to get a second opinion. He called me back within 15 minutes and explained all of my options better than the other shop and the car insurance company combined. Then, on Monday, once I had seen the car and taken pictures, he gave me a $100 solution to what the other company wanted $3300 for (and should have seen in the first estimate) and said another piece they claimed needed to be fixed was structurally sound. He offered to work with me to get secondhand parts to fit within my budget if I chose to salvage the car or drop the insurance claim- and I never paid him a dime for his services! I wish I would have taken our car to D&J instead of going through insurance and the other company. They are honest, communicative and truly have the customer's best interests in mind!

My vehicle was rear ended about two months ago. I contacted my insurance company to report a claim…read more They recommended I use Mike's Auto. I had my vehicle towed there that same night. I went the next day to get several belongings out of my vehicle. I spoke with Mike (owner) and asked him if my vehicle was totaled. (It was pretty close to being totaled). He laughed and said it was no where near being totaled, and it was only about 5,000 worth of damage. I used to work at a car dealership, I know how a body shop works. They don't want it to be totaled, no money in their pocket. I immediately called Bill's Auto Body and had my vehicle removed from Mike's and towed to Bill's. They did an estimate for 10,545.43. And it only needs to be 11,500 to be totaled. So YES, it was in fact very close to being totaled. Bill's were absolutely amazing to me!

These guys were great. Very quick, Efficient, took extreme care with my "historic" vehicle and…read moresuper friendly. Highly recommend!

From the owner: 24/7 towing Emergency roadside assistance…read more Lockouts

I was in a pinch. Ideal Hyundai pointed me to Dereks Towing…read more Alex, the manager, was patient and attentive to all my questions. I felt like he cared about helping(this isn't the case with many businesses these days). Dereks towing will now be my go to Towing Company.

Alex with Derick's towing was awesome! He was fast, professional and took great care of us. I would…read moredefinitely contact them again.

I would only recommend if you intend on towing from point A to point B. once it's on the lot it's a…read moreheadache

BEWARE!!! Do not ever use this towing service!!! If you are in an accident and the cops mainly…read morestate police are involved, and have to call a tow service, make sure you find out who they are calling, most likely they will call these guys since they work together, apparently the owner used to be a state cop. I skid in the rain and hit the guardrail, someone called cops, state police came due to state property, i said i would call AAA and they refused and said they couldn't wait for an hour and their towing service would come sooner. They towed, normal tow, nothing unusual or major, facility was 5 miles away. Called the next morning to pick up, and was blown!!! They quoted me $600 for the tow how in the world does anyone charges $600 for an overnight tow? When asked they said "accident" tows are different, how??? Charged me for 20 miles, cleanup charge $125, admin fee $35 and accidental tow charge $299" i called many tow companies to double check and also the state police and they all wondered why the charges were so much. Fraud written all over!! Spreading the word, when cops tow check the company they r using first.

I was stuck on 270 South headed to DC. Thank goodness for Marcus taking care of me and my daughter…read more That road is dangerous and he is a wonderful person and a gentleman. Thank you Marcus.

The excellent service provided by Jonathan in a stressful situation was just what we needed. He was…read morekind, caring (to us and my car) and the communication was excellent. If you need a tow this is the place to go to! Highly recommend! excellent value for the money, actually the value and quality of service was worth more than we paid!