Most honest mechanic I've met in years. I live in frederick and the mechanic on 85, told me I need…read morean engine because of it over heating. After about a month of car shopping I was meeting some friends in the thurmont area I saw the building with in door yard sale. Come to find out there also an auto repair shop. They provided a tow service. Mr. Champ had my car for 4 days and his wife was kind enough to loan me her personal vehicle for that time. And I didn't need an engine Mr. Champ did gasketheads. Car hasn't over heating since. Thank you Complete auto DIAGNOSTICS and Mr. Champ.

Tracy from Tracy's auto repair is nothing but disrespectful and cusses at parts store employees…read more doesn't know respect from disrespect.

Have had great experiences with this company with many vehicles. Staff very friendly and they are…read morevery honest. Great to do business with them!!!!!!!

I went in to get my window realigned from an issue that's been spanning 2-3 yr and they were able…read moreto fit me in and get it fixed within 30 minutes the day of when it is also supposed to snow a decent bit! It also did not cost me as much i expected and the speediness I really appreciated! Thank you so much!

I have been a customer for many years and can attest to the honesty, integrity and great…read moreworkmanship of Gateway Auto. Also, you won't find more reasonable prices. They're the BEST!

Recently, my husband was driving to New York and something happened to the car in Thurmont,…read moreMaryland. Someone recommended he take it to Gateway Automotive in Thurmont, and I'm so glad he did! They were able to diagnose the problem, give him an estimate which was more than reasonable, I thought (Especially compared to costs in the DMV), and they got the work done right away. He was back on the road and made it to his destination in no time. They were really pleasant to talk with and you didn't feel like you were getting overcharged. My husband said he was going to recommend them to everybody, and having looked up their website and finding out about their business (and knowing somebody in the Frederick, MD or Thurmont, MD area might need a mechanic sometime, for routine maintenance or car repairs on Domestic and foreign vehicles), I wanted to recommend Gateway Automotive in Thurmont, MD. I love places that make you feel like "the customer comes first"! That is so hard to find these days, and some thing I didn't know... They work has a nationwide repair warranty, which is great since we don't live in Maryland. (No, I am not expecting anything to happen to the repair at all - It is just another "perk" for us as customers!)

Fast, trustworthy and far better prices for repairs then the dealerships. Last repair estimated at…read moreideal Hyundai for front brakes and rotors and an air intake boot was $585. Lawyers did the job (and did it right!) for $382! Great, family service and they tell you straight up what's going on with your vehicle. My favorite repair place since moving to Thurmont

Very disappointed at the way my mothers concern was addressed. Based on this experience, I would…read morehesitate recommending this business.

My son used the self-service car wash and encountered an issue with an excessive amount of…read moreblue-colored concentrate coming through the hose. The concentrated dye ran down the hose and onto his hands, legs, feet, shoes, socks, and shorts. As a result, the dye permanently stained and ruined his socks, shoes, and shorts. The dye was so difficult to remove that he had to use brake cleaner to get it off his hands. When he brought the issue to Doug's attention, Doug was dismissive and unwilling to take responsibility. He commented that my son's shoes were old anyway and offered only a few dollars toward dry cleaning the shorts. Doug's response was disrespectful and failed to acknowledge the seriousness of the problem. The car wash bays themselves are visibly stained blue, indicating this is not an isolated incident and has affected other customers as well. Despite this, Doug did not appear concerned about correcting the issue or adequately compensating for the damage caused. Beware, do mot use their care wash!!

Never ever buy the tire and rim package that Criswell automotive of Thurmont sells! It's a total…read morescam! They totally ripped me off when I bought my vehicle I opting in to this worthless program! A year later, I needed two new tires due to constantly losing pressure, a screw in my tire, a tire that had already been plugged continuously losing air and was denied by their claim office. When I asked to receive all communication, I was told there was nothing documented that they could forward to me. The claims department. The claims department at Maximus auto group was unresponsive to me despite multiple phone calls and emails. Don't waste your money! They were unhelpful and horrible during my time of need now I'm expected to continue to drive around on two tires that lose air pressure on a biweekly basis while I care for our communities, most vulnerable providing home healthcare services. They do not care about their customers. They only care about getting your money!

The insurance company made us take our car to another body shop in the area. Two days after we…read moredropped it off, they more than doubled their initial estimate. I left D&J a voicemail at 4:30 on a Friday night to get a second opinion. He called me back within 15 minutes and explained all of my options better than the other shop and the car insurance company combined. Then, on Monday, once I had seen the car and taken pictures, he gave me a $100 solution to what the other company wanted $3300 for (and should have seen in the first estimate) and said another piece they claimed needed to be fixed was structurally sound. He offered to work with me to get secondhand parts to fit within my budget if I chose to salvage the car or drop the insurance claim- and I never paid him a dime for his services! I wish I would have taken our car to D&J instead of going through insurance and the other company. They are honest, communicative and truly have the customer's best interests in mind!

My vehicle was rear ended about two months ago. I contacted my insurance company to report a claim…read more They recommended I use Mike's Auto. I had my vehicle towed there that same night. I went the next day to get several belongings out of my vehicle. I spoke with Mike (owner) and asked him if my vehicle was totaled. (It was pretty close to being totaled). He laughed and said it was no where near being totaled, and it was only about 5,000 worth of damage. I used to work at a car dealership, I know how a body shop works. They don't want it to be totaled, no money in their pocket. I immediately called Bill's Auto Body and had my vehicle removed from Mike's and towed to Bill's. They did an estimate for 10,545.43. And it only needs to be 11,500 to be totaled. So YES, it was in fact very close to being totaled. Bill's were absolutely amazing to me!

The guys at Eurotech Classics are wonderful. I took my Porsche 912 to them without an appointment…read moreand they helped me out right away and got me back on the road in about 20 minutes. I will always take my car to them for repairs.

From the owner: Volkswagen and Audi service and repair along with some other European car service and repairread more