fantastic service, correct parts when ordered, fast service and exceptional prices! have dozens of…read moreother yards much closer but well worth the time / trip to buy from the best! thank you all! -andrew

From the owner: We Deal In a Large Selection of Domestics and Trucks 30 Day…read moreStandard Warranty on Most Parts

I typically use Napa but Oelwein doesn't have one and I wanted to get the errand of buying new…read morewipers out of the way. The Assistant Manager got me the blades but didn't install them as advertised on their windows (granted they were short staffed). The reason I won't go back though is the vouger language that was repeatedly used in front of myself and all the other customers. It appeared that the person the A. Manger was speaking to was a regular or friend but I didn't appreciate the salty words and find it extremely unprofessional. I've been to many Napa stores and have never had either of these problems. Also O'Reilly's were much spender than I expected.

Okay first off best auto parts store experience I've ever had! Every single one of these guys are…read moresuper helpful! I had a donut on my car and was trying to fix the flat I had. I seriously was in this store 6 times back and forthright trying to fix it. After getting the run around from a local mechanic. I came back in looking to fix the sensor on my tire. They got their tools out and literally tried to fix it themselves. They went above and beyond. I'm seriously mind blown at the kindness of this store and their employees. I will definitely be coming back. This was more than customer service this was customer care

Yesterday we came out of the restaurant across the street form Auto Zone and my friend had a very…read moreflat tire. We couldn't find a spare in it so decided to walk over to Auto Zone to look at Fix-a-flat type stuff. Two women in their 40's who have never used the stuff before walked into this location. In my experience men in auto repair type of places either talk down to me or try to sell me what I don't need to take advantage of my lack of knowledge in this area. HOWEVER, there was a VERY nice and helpful man here - I wish I had gotten his name. He was a little older, walked with a limp. He was very helpful and talked to us like adults. He took time to talk to us about the product, instruct us that we want to drive it immediately and get to the nearest place with air, recommended a place nearby that could help and when we left I noticed he was looking out the window to see what we were doing. This kind of customer service seems rare in any industry today, but especially anything to do with automotive issues and talking to 2 women. I really appreciate his encouraging help and professionalism! This makes me feel I can trust the store and makes me want to return.

My van was overheating after I JUST got the radiator replaced. I came in to get coolant, but it was…read moreall leaking out. Josh came outside and asked if I needed help. He looked at my van and saw that the hose wasn't even connected to the radiator. He fixed it for me, helped me add coolant, and I was on my way. If it weren't for him, I would've been leaving my van in waverly. I was also in a hurry because I had an ice cream cake in my vehicle for my son's birthday. Thank you so much, Josh! You went above and beyond and that means a lot to someone who would've otherwise assumed the worst. Give this guy a raise!

Came in here needing to purchase a couple new parts for a car. As I didn't want to go hunting…read morearound, I went straight for the sales staff. They were there to help and asked if I needed help right away. They didn't have one of the parts in-stock, but within minutes, it was ordered to be in the store within 3 days. They'll call me when it's in for me so I can come pick it up. I also needed a battery. That's where things got a bit more confusing. The employee seemed a bit confused about what I needed as well. I'll admit that I'm not always the easiest person to communicate ideas with, but I did think I got the main points across: that it needed side posts and needed to be high-powered. He recommended a battery and said it was the highest power they had. But after ten minutes of stressing how much I needed, he went and actually talked about the "high power" batteries they carried. So it took a lot longer to get to the point where I could actually use the battery. I ended up not purchasing a battery there since they made it more frustrating than I originally imagined. I did purchase some work gloves there. The check-out process was simple, and I was out of the store relatively quickly. I do find that their prices are a bit insane. I have no problem paying locally because I prefer to support the community versus going online. I also understand that internet stores have more purchasing power, so they might have cheaper prices. However, on the few items I wanted, I checked the price differences before I bought. From Amazon, an item was $7. This store wanted $25. I don't mind a small difference, but jeez. It was similar with other items. On some other items, it was a lot less marked difference. So I suppose it depends on what you're buying, but have a general idea of the price range to avoid getting ripped off. Final Thoughts: It's an okay store, and I'm hoping picking up the part later will go smoothly. I'll have to be careful in the future due to their prices, though, and despite helpful sales associates, I'm not sure they actually understood what I needed.

I needed a new battery for my Corolla. I was able to go online and purchase one on my phone and…read morereceive an instant rebate that was only available online. I was then able to go straight to the store and have it installed. No charge for installation. The store was well stocked. Not overly clean but it is an auto parts store. The associate who helped us was knowledgeable and pleasant. We were in and out with a new installed battery for less than 10 minutes.

Went in to get a battery for our son's car. After testing our current battery, they recommended…read morekeeping it and charging it a bit. They sold me nothing and in doing so earned our business going forward. Great people. Period.

Years ago when when I was younger and full of energy, this organization furnished a wiring harness…read morefor my 1988 Chevy van that the wires burned at the firewall. When I asked many other places for a wire harness, they laughed and told me to drag it to a salvage yard. The man behind the counter at Waterloo Auto said that tomorrow he would be tearing apart a 1989 Chevy van and for $. They got me the harness the next day and I spent 3 weekends splicing wires and it STARTED and ran for years . If I were still fixing my own vehicle, I would go to Waterloo Auto Parts Salvage first!

Extremely quick and efficient getting parts. Big yard with a lot of variety in makes and models. As…read morehonest as they come.

I went to the Advance Auto in Waterloo iowa on Sears St..I needed a battery..The Salesman was so…read moreProfessional and Caring..I bought the battery and he attempted to put it in my Mustang..The cables in my car were corroded and was very difficult to get off...Phoenix, the employee of Advance Auto who was replacing my battery never gave up until the battery was replaced and I was on my way..I really appreciate his kindness..We need more people like this!..I will be back to Advance Auto

5 people are staffed here but no one works here. Was seen by 3 of the 5 waiting at check out. Not…read moreeven a hello. They were too busy re stocking stuff. Lost my sale. Went to competitor who's got staff working registers.