The sound of a garage door spring snapping is terrifying. Hearing Guy explain how he can fix it…read moreimmediately and it will only take an hour is the only way to regain peace. We really appreciated our repair guy, Guy's, patience, attention to detail, and willingness to repair the problem and not just insistent upon replacing the entire door. This is our first garage door repair and with the company service warranty I am not at all worried about any future needs.

Wouldn't recommend. The service felt rushed, communication was poor, and the garage door issue was…read morenever actually solved.

Turned out my door was frozen. The opener was fine. But…read moreGarreth Rogers pointed out some defects in the system that needed upgrading, or I could have problems down the line. I chose to be proactive and had the work done. Though a bit costly, I think I may have prevented a problem that would eventually cost me much more.

Michael Reitenbach called and arrived as promised. He saw the broken spring problem and replaced it…read morequickly and at a reasonable price. Thanks for the polite and prompt service!

I had a broken torsion spring the day before Christmas. The owner, Mark, replied to my call and was…read moreable to get over to replace it that day! He is experienced, skilled, reasonably priced and honest, Everything you could possibly want. I am absolutely blown away with his service.

From the owner: Family Owned Garage door and opener repairread more

Thank you to Allen from Two Brothers Garage Door for coming so quickly and fixing our heavy garage…read more door! Excellent service, fast response, and very professional. Highly recommend using their service. Thanks again

The assessment felt rushed and the garage door still struggled afterward, so I was left paying for…read morea service that did not actually resolve anything.

When I called for service, I talked to a very nice person and told her my car was in my garage and…read morecould not open the door. They gave me a price and called in one of their workers and they came out the next morning. Very happy with the knowledge, professionalism and consideration for my situation.

Great service , professional, quick, results oriented. Had my doors operating like new and had 2…read morenew remotes installed. The technician was helpful, friendly and a true professional. I highly recommend. Bill Antonace Broadview Heights OH

I had a brand new smart system installed by Action. I have never once been able to get them back…read moreout to fix the terrible install. My sensors have never worked right which means I can not make use of the app and it's features. They also improperly installed a lock mechanism which caused $1,000 in damage that I had to pay to another company because Action wouldn't even come out lol. I am literally suing them because after I told them about the issues, without even looking at photos or asking a single question, told me I am out of luck. These people suck and you should call Precision out of Akron, they do a much better job. UPDATE: A manager came out to look at everything. While he was on site he was personally expressing that he realizes Action messed up but his hands were tied. So he called the owner Dino, and Dino denied all liability. I am now suing action door because they don't do the right thing. Beware.

RIPPING OFF CUSTOMERS ON PARTS PRICING AND ZERO ACCOUNTABILITY:…read more I began experiencing a problem with my garage door opener around Nov 2023, that is, sometimes it would not close with the remote. I called Action Door and they attempted to fix it, but the root cause was never identified. A week later I ran into the same problem again. I called them the second time and this time they hooked up a diagnostic tester and discovered that there is an issue with the circuit board (2nd attempt was on Jan 19, 2024). Now, why did they not run the test the first time to identify the root cause, I don't know! but I was prepared to have Action Door fix it since the reason was finally identified, hopefully. I asked how much, and the tech replied that there will be no labor charge (since they attempted once and failed back in Nov 2023), but part cost will be applied (which is totally understandable). However, they tried to rip me off by quoting me a price for the circuit board that is almost 200% more than what is currently being offered in the market. Multiple vendors on Amazon are selling it for $118 (see the attached picture), and Action Door price was $220 to $250. I showed the market price to the technician, but he was fixed on their price for the part. I informed the tech that I will order the part myself from amazon, and once delivered (Jan 20, Saturday), he can come out on his first available business day to install it. The technician returned to his van and called his office/supervisor and returned with a written summary of the Job order, which included the next service date for board installation (Jan 22, Monday). He also added a $50 labor fee for the upcoming service after his call in the van. Since I had already paid $50 for their initial unsuccessful visit from Nov 23, I had to dispute it. I called their main office in Hudson, the manager on the phone decided to increase the labor cost even more since I was not purchasing their overpriced part. I mentioned to him that the written service agreement provided by his tech states that the part will be supplied by customer and $50 installation charge (the reason why I called their office) will be applied. (see the attached document, "Service Required" section for reference). I understand that the manager who was on the phone with me was trying to compensate for the failed service visits. It costs money to send people out to customers site by the hour, but Action Doors' incompetence is not customers' responsibility. When I tried explaining to the manager, he ended up cancelling the upcoming service. I can conclude that Action Door cannot adhere to their written promises, and they lack honesty/integrity, especially when they cheat people on parts' pricing. They have lost me as a customer, and they have also lost my family and friends that are pursuing their business.

We used Davis Door Co. to install new doors over 6 years ago. With temperature swings and everyday…read morewear, a spring had broken. They were out in the snow squall and a day after our call. The tech was outstanding in providing information on general maintenance and explaining the problem. He caught another minor issue and resolved it all to our satisfaction! The price was reasonable for the timing of the call, repair, and standard cycle life for a spring. We highly recommend Davis Door Co!

Coming to write this review and seeing ALL the reviews were 5-stars is not a shock…read more We hired Davis Door Company to replace our garage door about 6 months ago. The ENTIRE process was a delight from the individuals in the office that made the appointment to the technicians that installed the garage door. They were 10-star service individuals. They were extremely kind, personable, professional, and efficient. The best part of the review is that this is the beginning!!! Fast forward to today (6-months-ish from when the brand-new door was installed). We had the perfect storm over the weekend where one teenager is leaving and shuts the garage, unsuspecting his teenage brother is in the process of backing out of the garage. Well, our garage door looked 9-months pregnant after the impact. Luckily no cars or teenagers were harmed in the making of the perfect storm. My wife called over the weekend to see if we'd be able to get on the schedule early this week. They called her immediately on Monday morning- letting her know Wednesday was the first available appointment, before my wife could say OK or darn it, the woman on the other line said, No- I'm going to have someone out today between 12-4. We received a message that 12pm that the technician was 20-minutes away!! When he arrived, he was EXTREMELY friendly and said Oh we can get this fixed right up. He also informed me he remembered putting our door in 6-months ago. He knew he could get the door back into working condition but still gave me a few options of what they can do if we don't like the look or function after it's up and running. It could not have been an hour later I hear a knock on the door that he was finished. He showed me the door inside & out, put the door up/down, and even offered to reprogram the keypad if I needed it. I'm not sure if you've made it this far into the story/review or not- but I will forever be a customer and advocate of Davis Door Company. I'll recommend them to anyone I can in their service area. It is very hard to find a company so pleasant, affordable, and customer focused in this day & age- especially a service industry. THANK YOU TO EVERYONE AT DAVIS DOOR COMPANY!!! You have a customer for life!

Excellent and quick service, I called on a Tuesday and my new garage door opener was installed on a…read moreThursday. They did such a great job and the price was so reasonable I even tipped them. I will always call them anytime I need anything regarding garage doors.

They installed my garage door & opener. Great communication and was fair and honest. I highly…read morerecommend.