The sound of a garage door spring snapping is terrifying. Hearing Guy explain how he can fix it…read moreimmediately and it will only take an hour is the only way to regain peace. We really appreciated our repair guy, Guy's, patience, attention to detail, and willingness to repair the problem and not just insistent upon replacing the entire door. This is our first garage door repair and with the company service warranty I am not at all worried about any future needs.

We contacted Proactive Garage Door Repair on a Saturday morning 9/21/25, and they sent the most…read moreamazing pair of technicians I've ever seen work so quickly and efficiently, Plus, they pulled into our drive at 9:45 p.m. on a Saturday night! When Tom and Ben arrived, they introduced themselves with handshakes and smiles, and then Tom proceeded to not miss a beat: he roll on the ground under the partially open door, assessed the situation within minutes, popped up standing on the other side to explain what he and Ben were going to do. The door was bent, the track was bent, and several wheels were dangling. We, for sure, thought we had to replace the whole door. Not at all. In less than an hour, the two remarkably trained, seasoned technicians, had our door repaired with 10 new wheels, 2 new sets of cables, and 2 new metal corner door plates for an exceedingly reasonable cost! IT.WAS.AMAZING! My husband and I couldn't thank them enough. We went turned in for the night relieved to have the garage door repaired in less than 24 hours after the mishap, and thrilled to have been so well taken care of by Tom and Ben and at such an affordable cost. I HIGHLY recommend this company and be sure to ask for Tom and Ben!

Turned out my door was frozen. The opener was fine. But…read moreGarreth Rogers pointed out some defects in the system that needed upgrading, or I could have problems down the line. I chose to be proactive and had the work done. Though a bit costly, I think I may have prevented a problem that would eventually cost me much more.

I had a terrible experience with precision garage Alex Zink, did not apply service to me, I need…read moregarage let down. Because it was suck and I did not want it to fall on no one. he told me he could not unlatch the other side of cable so he could let garage door down. He was very rude to me and other salesman on the phone. He said he could let garage down for $350.00, I was furious and would have taken one minute. He was asked to leave and he sped off. I could write more but I'm getting mad by the minute no star at all!!!!

I had a broken torsion spring the day before Christmas. The owner, Mark, replied to my call and was…read moreable to get over to replace it that day! He is experienced, skilled, reasonably priced and honest, Everything you could possibly want. I am absolutely blown away with his service.

From the owner: Family Owned Garage door and opener repairread more

Thank you to Allen from Two Brothers Garage Door for coming so quickly and fixing our heavy garage…read more door! Excellent service, fast response, and very professional. Highly recommend using their service. Thanks again

Reprogrammed our external garage door key pad. Worked for only 2 days…read more I called back and guy said we fixed it. You need to replace it. Very difficult to understand and very curt. We do not recommend.​

When I called for service, I talked to a very nice person and told her my car was in my garage and…read morecould not open the door. They gave me a price and called in one of their workers and they came out the next morning. Very happy with the knowledge, professionalism and consideration for my situation.

Great service , professional, quick, results oriented. Had my doors operating like new and had 2…read morenew remotes installed. The technician was helpful, friendly and a true professional. I highly recommend. Bill Antonace Broadview Heights OH

I had a brand new smart system installed by Action. I have never once been able to get them back…read moreout to fix the terrible install. My sensors have never worked right which means I can not make use of the app and it's features. They also improperly installed a lock mechanism which caused $1,000 in damage that I had to pay to another company because Action wouldn't even come out lol. I am literally suing them because after I told them about the issues, without even looking at photos or asking a single question, told me I am out of luck. These people suck and you should call Precision out of Akron, they do a much better job. UPDATE: A manager came out to look at everything. While he was on site he was personally expressing that he realizes Action messed up but his hands were tied. So he called the owner Dino, and Dino denied all liability. I am now suing action door because they don't do the right thing. Beware.

RIPPING OFF CUSTOMERS ON PARTS PRICING AND ZERO ACCOUNTABILITY:…read more I began experiencing a problem with my garage door opener around Nov 2023, that is, sometimes it would not close with the remote. I called Action Door and they attempted to fix it, but the root cause was never identified. A week later I ran into the same problem again. I called them the second time and this time they hooked up a diagnostic tester and discovered that there is an issue with the circuit board (2nd attempt was on Jan 19, 2024). Now, why did they not run the test the first time to identify the root cause, I don't know! but I was prepared to have Action Door fix it since the reason was finally identified, hopefully. I asked how much, and the tech replied that there will be no labor charge (since they attempted once and failed back in Nov 2023), but part cost will be applied (which is totally understandable). However, they tried to rip me off by quoting me a price for the circuit board that is almost 200% more than what is currently being offered in the market. Multiple vendors on Amazon are selling it for $118 (see the attached picture), and Action Door price was $220 to $250. I showed the market price to the technician, but he was fixed on their price for the part. I informed the tech that I will order the part myself from amazon, and once delivered (Jan 20, Saturday), he can come out on his first available business day to install it. The technician returned to his van and called his office/supervisor and returned with a written summary of the Job order, which included the next service date for board installation (Jan 22, Monday). He also added a $50 labor fee for the upcoming service after his call in the van. Since I had already paid $50 for their initial unsuccessful visit from Nov 23, I had to dispute it. I called their main office in Hudson, the manager on the phone decided to increase the labor cost even more since I was not purchasing their overpriced part. I mentioned to him that the written service agreement provided by his tech states that the part will be supplied by customer and $50 installation charge (the reason why I called their office) will be applied. (see the attached document, "Service Required" section for reference). I understand that the manager who was on the phone with me was trying to compensate for the failed service visits. It costs money to send people out to customers site by the hour, but Action Doors' incompetence is not customers' responsibility. When I tried explaining to the manager, he ended up cancelling the upcoming service. I can conclude that Action Door cannot adhere to their written promises, and they lack honesty/integrity, especially when they cheat people on parts' pricing. They have lost me as a customer, and they have also lost my family and friends that are pursuing their business.

Davis came out and helped us out at the end of the work day when they could have put it off. They…read moresaved us a lot of stress and hassle over our business door being stuck mid-way. Fair pricing and prompt service! Happy to support a locally owned business.

We used Davis Door Co. to install new doors over 6 years ago. With temperature swings and everyday…read morewear, a spring had broken. They were out in the snow squall and a day after our call. The tech was outstanding in providing information on general maintenance and explaining the problem. He caught another minor issue and resolved it all to our satisfaction! The price was reasonable for the timing of the call, repair, and standard cycle life for a spring. We highly recommend Davis Door Co!

Excellent and quick service, I called on a Tuesday and my new garage door opener was installed on a…read moreThursday. They did such a great job and the price was so reasonable I even tipped them. I will always call them anytime I need anything regarding garage doors.

They installed my garage door & opener. Great communication and was fair and honest. I highly…read morerecommend.