Fantastic job! Ricky Cook, Jr. replaced our garage door today. He arrived exactly on scheduled…read moretime. He's very professional, courteous, and knowledgeable. I am extremely satisfied for a thorough and a job well done. Highly recommended!

Overall, I'm very disappointed. Prince William Garage Door installed the original garage door on a…read morenew home we purchased in 2016 and was contracted by the home builder. Since installation, the motor has had nothing but problems. The first few problems the home builder engaged them to make the repairs and we didn't have to pay, but after 1 year we had to call PWGD directly and pay them for the numerous repairs as it was apparently no longer under warranty. Come to find out from three other garage door companies, normally the warranty is 3 years on new installs!! Recently we needed yet another repair as the garage door was opening by itself. I called in and spoke with the owner, Ricky, who was overly talkative about how amazing he says he is and went off on a politics rant, but spent a lot of time explaining to me what he thought the problem was with our unit. He also said Liftmaster is "Chinese junk" and that he would never sell one (yet he had no problem selling one to our home builder). He said the solution was to replace the Liftmaster motor with another brand that had another 1 year warranty, or I could pay them to come check the wires in the existing motor and he would provide zero warranty. I told him I would call him back at the end of the day with a decision. I called back an hour later to book the appointment to have the motor replaced with his recommended brand, and spoke with a receptionist who said they were very busy and needed to call me back. By the end of the day I hadn't heard anything so I called again and left a voicemail. I called again the next morning and left another voicemail. I never heard anything back. I guess they don't want my business? I ended up calling another company who came out and replaced the motor (for less than PWGD quoted) on the same day, and told me no matter what happens they'll fix it for free for 3 years. As a business owner myself, a customer having this many problems with a single unit clearly has an issue that should have been addressed sooner. If I was in PWGD's shoes and saw the service ticket history, I would have replaced the motor as a courtesy considering it's never worked perfectly and should have been replaced from the start under warranty. That's how I treat my own customers at least...plus we've consistently gone back to and paid PWGD to repair it, totaling more than the cost of a new unit. The only reason for two stars and not one, is the fact that the owner did indeed spend quite a bit of time on the phone with me originally when I called in to remotely diagnose the issue over the phone, so I will give credit where credit is due.

The work was satisfactory however I could never get the gift card that was offered to me. I called…read moreseveral times and was told it would be brought to me. I have yet to receive it after 90 days and counting.

Call them for an estimate to put a sealer on my landscape. They never showed up after waiting 2…read moreweeks for someone to come by. I called them on the day of my appointment because they were late. I was told someone would come by to give an estimate. I waited several hours after my appointment time, still Noone showed up. I later got a text to reschedule. I wasn't going to wait another week for an estimate. I decided to look else where. ​

Excellent service. Called in the morning and he came out early afternoon and repaired the garage…read moredoor. Texted in advance and resolved my issue quickly. Highly recommend for any garage door opener repair or install.

Carlos came out the very same morning that I called him. My garage door had come out of alignment,…read moreand he had it fixed in 10 minutes and did not overcharge. If you want someone honest and quick, Carlos is your guy!

For the entire time I have been in Stafford, I have used their service. The Chimney Sweep is…read moretimely, professional and gets the job done with respect to your home in the process. Given that they provide a variety of services for the home, it is hard not to just have them as a go to for your needs.

I want to share my experience with this company The Chimney Sweep. I had hired them to come clean…read moremy Chimney so I can start using it for my first time and to make the story short Cody a great guy was very professional, helpful and went out of his way to help me buy the correct wood stove for my fireplace. Cody was always helpful on the phone for my many questions and I could tell he was genuinely happy to help. He ,Cody and his worker cleaned my fireplace, installed my beutiful wood stove that was very heavy 600 lbs and they were very careful bringing it into the house and hook it up and he instructed me on how to do my first few fires. Again Cody and company many thanks and I would definitely recommend everyone to give these guys your business you won't regret it. I am now enjoying my weekends with my great wood stove Buck 91 it's big but well worth it. I di forget to mention their prices are great for your budget ,well worth it.

This is the second time using Precision and they are just wonderful! For starters, I called…read moreyesterday afternoon, on New Year's Day, and Matt was at my house today! We use our garage as our primary entry and the left spring snapped. There was also a lot of creaking and odd sounds lately. Turns out we had several hardware items on the old garage door that needed to be replaced. For starters we had a text, call, and email when he was on the way. It was much appreciated to have a heads up since I was busy with some work. Matt was helpful and informative beyond his normal call of duty to answer my questions and walk us through various options. He was patient and professional with us the entire time and demonstrated exemplary customer service. Prices seemed reasonable and everything was done the same night with such ease. He is an extremely experienced and knowledgeable tech. Trust me you can't go wrong with this company and their techs. Second great tech we've had!

Found this garage repair company via google search. It was nice that they have an online…read moreappointment page where you can schedule the appointment. The tech showed up within 2 hrs on the same day and got both garage springs replaced within an hour. Awesome service by Brandon. He explained in details what need to be done with pricings. Definitely will contact them again in the future. The price is on the high side, but I don't mind for same day service/repair.

0/10 - do not recommend to anyone for anything…read more Terrible experience with this contractor. They were hired to do tile flooring in our kitchen. A crew came out Jan 24th, "completed" the job in 1 day. Tiles were terrible cut, grout was cracking and falling out, trim was barely hanging on. Horrendous job. After much back and forth, they finally came out 5 weeks to fix their terrible work. I was told they would come out to do the work and it would take 1-2 days. It ended up taking them a week, Monday Tuesday Wednesday Thursday Friday, to re-do the job. Some days were no call no shows, leaving us with plywood from the base construction of the building as our kitchen floors for that week. The job is still not completed as there are still areas of the flooring unfinished. Absolutely terrible work, and even worse customer experience. Would not recommend to anyone looking to have any kind of work done.

Use this company at your own risk. I hired them to replace carpet with tile for a 25' X 25' area…read more(yes, just a small area) in Nov 22, and they delayed the job so many times that they didn't finish until Jul 23. But the worst part of the job was the quality of work. See the pictures and decide for yourself. They actually used chipped tile. To top it off they used some type of grout protectant and didn't cover my wooden floor. Now I have white residue in between the wooden planks and their shoe sole prints too. I couldn't even get them to clean up their handy work in the driveway. I had to hire a cleaning company to undue the damage. I definitely wouldn't recommend this company to a friend or anyone else. It could cost you more, so do your homework!

They came and helped us with our door about 2years ago. We called them again and we are at 72 hours…read moreof no response. We are going to now go and use a different company. Their facebook page also shows many others stating the same thing.

I used Diamond Garage Doors back in June of this year when my sensor on one of my garage doors was…read morenot working. I called them during the week late afternoon and they came to my house in a couple of hours. They fixed the issue that same afternoon. I needed to do a checkup / tune up of my two garage doors and because of the great service I had received earlier I called them. Mathew came on time and serviced both garage door openers. He checked all the operations including the safety features. He did a very nice job. The cost was also reasonable. I highly recommend this local family owned company. Juan M

You need not go anywhere else but ACCESS GARAGE DOORS !quality , value and great service is what…read moreyou're looking for and they are your people!

Money sucking staff. We got our garage done by their team around july and they installed it…read moreincorrectly. They tried upselling us constantly August we called them to fix it and told us the door had no issues. The door kept hitting the garage chain bar and couldnt open. New guy from a different company was baffled at how bad the installation was.