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    Dorcy International

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    9 years ago

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    Ollie's Bargain Outlet

    Ollie's Bargain Outlet

    3.0
    (24 reviews)
    5.5 mi
    $$
    Budget friendly
    Free parking

    I have been at Ollie's. It's one of those stores that has a little bit of everything. Some name…read morebrand, some not. It's prices are kind of in between Walmart and Dollar Tree !!!

    Think Twice Before Supporting Zettler Hardware: No Employee Deserves Public Humiliation…read more My family and I have shopped at Zettler Hardware in Pickerington for the entire 11 years we've lived here. We've always believed in supporting local businesses because it's convenient, well-stocked, and the employees have consistently been friendly, helpful, and kind. Until now, we've never had a single complaint. Last week, we purchased an item that had been marked with the wrong price. The cashier, who appeared to be fairly new, was doing her best to correct the mistake. While she was trying to figure it out, the owner walked up. Instead of helping her or quietly showing her what to do, he began criticizing and embarrassing her in front of us and everyone else standing in line. She remained polite and professional the entire time, even saying she would appreciate more training. Rather than encouraging her, he continued telling her he couldn't have her working the front if she didn't know what she was doing. During our conversation, the owner stated, "I'm the owner." I replied that maybe he should teach her. He responded, "I don't know how to do it. I just sign the checks." I told him that, in my opinion, an owner should know the jobs they're asking their employees to do. If your staff doesn't show up one day, you should be capable of running your own business. More importantly, leadership is about teaching people--not humiliating them in front of customers. What made the situation even worse was that while I was speaking to him, he simply walked away in the middle of the conversation. As he walked away, he continued making comments to the cashier about needing more training instead of treating her with respect. That was incredibly rude--not only to his employee, but to us as customers. The cashier showed far more professionalism than the person who owned the business. I genuinely felt sorry for her. This experience completely changed my opinion of Zettler Hardware. I can overlook a pricing mistake. I cannot overlook an owner publicly belittling an employee, dismissing a customer's concerns by walking away mid-conversation, and then continuing to criticize his employee afterward. Everyone deserves to be treated with dignity and respect. Based on what I personally witnessed, I will not be returning, and I hope the owner reflects on the example he's setting for both his employees and his customers.

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    Dorcy International - lightingstores - Updated July 2026

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