This ain't my first rodeo with premier! They have saved my…read morelife 2x! This time it was the flu. Not simple though but severe which is why I went in. Having trouble breathing and got a inhaler which helps a great deal. My daughter had 104 temp that we were having a hard time getting under control. They give you everything thing you need before you leave them to set you up to get better. Thanks y'all. Dorii

This place is garbage. Went in for a quick x-ray and was the 2nd person in line, got the x-ray and…read morewaited for almost 3 hours in a room because they said they didnt have anyone to read the results. I can understand this but the people running this place said they could not and would not email me or call me with the results. I will never come to this place again.

I wish I could give them more than 5 stars it doesn't seem like enough. From the moment we walked…read morewe were treated with kindness and respect. The receptionist and nurses were so caring and attentive I could not of ask for better. I have to virtually just about be dead to go to the doctor, due to prior experience with other health care individuals. I had the honor of being Dr. Matt Burge's patient and I have nothing but praise for him and his staff. He diagnosed me quickly and took the necessary steps to set my healing in motion. He explained everything to me and let me know he was there if I had other questions or concerns. I have told everyone I know how wonderful they are and will not hesitate to go back.

I came in alone ( I'm a teenage girl) and staff continuously emphasized how scared and upset I was…read more It wasn't in an empathetic manner at all, more of a "why are you so scared?" I felt awful, had a 102° fever and full body pain. They didn't do any of the testing I wanted and insisted it was something completely unrelated, completely invalidated all of my other feelings, and made me out to feel stupid. At the end of the night all they offered me was a shot for pain after doing zero other screening. Thank god it wasn't something more serious, because they wouldn't have cared.

From the moment I arrived at 3:00AM, the front desk staff was kind, receptive and responsive…read more What impressed me most was that the kind receptionist was empathetic with my condition, making me so much more relaxed. Although I was the only patient present, I trust that the ER still would've seen me in a timely manner. The environment is clean, friendly and professional. I'm grateful for Premier/ER 24 hour service. Without this accommodation my night would've certainly become a night"mare"! With gratitude. Patient M (Survivor of Severe Allergic Reaction to Prescription Medication)

Please don't go to this place. They show no care for you or your suffering. I'm a senior citizen…read morewho had a nasty fall with smashed ribs, both wrists bruised, twisted ankle, they never even asked about, head injury, they cared nothing about, and a lacerated finger I'm lucky to get stitches on. I am literally sore from head to foot. I have not had pain medication in over 5 years and they left me to suffer. I'm still suffering. They just sit around talking to each other and it's all women who allows suffering and ignoring patients. I will never go back there again, and I've been several times in the past. They have gone stagnant and they don't care. They need a real doctor, not a practitioner. Men have more sympathy and

I cannot say enough good things about Fishpond Surgery Center! I had both my eye surgeries there…read moreand it was an extremely pleasant experience. (I have never put the words "pleasant & experience " in any description of other surgeries I have had in my lifetime.) The entire staff from the moment you check in, the preparation for surgery & the surgery experience itself is great. Not only are they efficient but pleasant, friendly & downright NICE. And the anesthesiologists are awesome as well. Best surgical experience of my Lifetime.

The lady who answered the phone, her name is Lindsey, she was extremely rude and when I was trying…read moreto figure out where the right place to call was about something sensitive, she decided to basically scoff or chuckle at my question, it was so rude and inconsiderate. She placed me on hold and finally after 10 12 minutes came back on and told me she had no idea. When I asked for her supervisor, she told me there was nothing he could do for me that she didn't already try to. She told me that he never has any answers anyway. Never would I recommend anyone there. I would much rather pay my hospital fees. NEVER go there

the doctor at the Waco location does not care about you i went in there in horrible pain and after…read morea mri and 2 months of physical therapy I left in horrible pain the physical therapist people and the red of the staff are really good but this doctor is a scam i finally just told him I was better because I realized he wasn't going to do anything though the mri showed damage i will go to my primary doctor and get it handled on my own my opinion is this doctor is a scammer and is in the pocket of whatever company pays him to say what they want just my opinion

Everyone is very nice Dr. Latimer is very professional…read more This is an excellent clinic to go to.

Dr Rosario is great. She is very personable and explains…read moreMedical problems in a way I can understand.

Office staff is of no help. Nursing staff not any better. Tried to get some help with CT scan…read moreresults to see if it showed some reason for my difficulty breathing. Doctor was out, nurse not any help either. They must have taken the whole week off for Thanksgiving. Should leave someone in charge that has some authority. Had to go to my doctor's office that had referred me Dr Patillo for treatment. Called again on Monday and after some checking around they will see me at 4pm on Tuesday. The lady was competent today and very helpful.

This place took really good care of me. I came in during flu season during a busy Saturday. The…read morefront desk let me know how many people were ahead of me so I didn't have to worry to much and waited about 30-40 minutes. I had such a strong cough that I was vomitting and couldn't get through my daily duties because the cough was so severe. The staff really listened to my issues and were so compassionate. I am truly grateful for the very skilled Nurse Practitioner-- a nice young lady, blonde hair-- forgot her name. She gave me just what I needed to heal and after just 24 hours I am a new person. No more debilitating cough! Great walk in clinic ! God Bless you guys!

So pleased with visit. First time visit and went to web page to "Get in Line" and great feature…read more Staff was amazing. Dr Newman was compassionate and caring. He wanted to get to know me before his diagnosis. My primary care doctor had no openings and I was concerned I had poison ivy and was getting worst. Very happy we found this location for minor needs. You will not be disappointed.