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    Waco Lung Associates

    3.0 (3 reviews)

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    Texas Pulmonary & Critical Care Consultants

    Texas Pulmonary & Critical Care Consultants

    2.3(6 reviews)
    84.6 miSouthside

    I have been a patient of Texas Pulmonary for more than ten years for sleep apnea. The staff is…read morevery friendly and helpful. Dr. Eden is a very knowledgeable, thorough and kind doctor. I appreciated the extra information and guidance using the C-Pap machine.

    This clinic is terrible. Communication is all but nonexistent. My mom has to go there by ambulance…read moredue to tracheostomy, vent and O2 support. She's supposed to have monthly appointments working toward decannulation. This year, she has missed four already. In one case, she had a gastric bleed and had to be hospitalized for two weeks that stretched across an upcoming appointment. Her pulmonologist is resident at that hospital and was seeing patients while she was there, so we requested well in advance that he see her at her ICU room. The request was never communicated to the doctor, so we missed that month's appointment. Then we discovered that he was taking the entire next month off for his honeymoon out of the country. We resumed two months later, but the following appointment was screwed up when the scheduler, who gave us the appointment card with time and date at that previous appointment, failed to actually schedule it. We arrived by ambulance only to be told that the mistake was theirs but that it could not be corrected because the doctor was booked solid. Two months after that, the doctor had told us that he wanted to see her in two weeks so that we could move forward with decannulation, but the soonest the office could manage was three weeks. The day before the appointment, we received a voicemail just before 6pm (with the appointment being first thing the next morning) from his assistant inexplicably canceling the appointment. It appears that she had failed to follow up on an order for speech therapy before the appointment and was responding to her own error. Oh, and then the next morning we got a text message saying WE had missed the appointment. We tried the rest of the week to get someone to get back with us for an explanation and the replacement appointment. We finally got through the next week to be told that the month was booked solid and that it would have to be some five weeks later in the following month - again, two months after the last appointment. We like the doctor, but the clinic is a train wreck. Calls don't get returned for a week or longer when they even are returned at all (most are not). As often as not, the communication when someone is reached by phone is rushed and tense. This is destroying my mom's health because the trach has been an ongoing source of infection, left in place even though she has been on the absolute minimum vent settings for five months. The existence of the trach means she has to be fed through a PEG tube, which in turn prevents us from switching her from hemodialysis, which is quite hard on the body, to vastly easier and safer peritoneal dialysis. Her doctor is worthy of four stars. The clinic gets one star because I can't give it zero.

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    Lung & Sleep Specialists Of North Texas

    Lung & Sleep Specialists Of North Texas

    2.2(5 reviews)
    91.7 mi

    My previous pulmonologist said that I had bad lungs and that there was nothing that could be done…read moreabout it. With Dr. Oseni, I have gone from 51% lung function to 70% and is still working to improve my lung function. He has a great education, is compassionate and dedicated to the health of his patients!!! What more can you ask for?

    Terrible experience overall. This place feels completely money hungry, and the customer service was…read moreawful. At first they make you feel like a priority, but that quickly changes. After that, everything feels centered around money. You can't talk to anyone without paying for a visit, and you can't even get a refill without scheduling and paying for another appointment. I called about a bill I received because it seemed odd since I always paid at the time of service. Their office staff looked into it, confirmed I had already paid, admitted I was overcharged, and said they would remove the bill and issue a credit. Instead, they continued sending bills anyway. When I called back, the manager said they "couldn't waive" the charges -- specifically two separate $19.03 fees for teaching me, a 36-year-old adult, how to use an inhaler because I was prescribed two different inhalers. I honestly asked if this was a joke. At one point, the man on the phone claimed he remembered my visit from September. When I challenged him on that, he changed his story and said he was just reading the notes in the chart. So which is it -- memory or reading from the file? It felt like they only cared about billing my insurance for as much as possible and making me pay more. Between office visits, repeated testing, inhalers, take-home machines, and extra charges, everything added up quickly even after already paying during appointments. Bill my insurance -- that's what I have insurance for -- but don't nickel and dime patients on top of it when I tell you I have a limited budget. They also sent me through a ton of testing with very vague answers. Suddenly I'm told that at 36 years old I've "developed asthma," "developed allergies" I never had before, and that I lose oxygen in my sleep. Yet instead of moving toward real solutions like a sleep study or CPAP evaluation, it just felt like more visits, more testing, and more charges in house. Meanwhile every appointment was still, "your lungs are great" and "your test results are great." None of it truly explained what was causing my symptoms or why these issues suddenly appeared. The solution always seemed to be another inhaler, another office visit, more in-office or take-home testing, or an oxygen concentrator that required additional monthly out-of-pocket payments that would eventually cost more than simply buying a machine outright. The amounts billed to my insurance were already high, and then I was still expected to pay all these extra fees on top of it. Charging patients extra just to explain how to use an inhaler is ridiculous. Very frustrating experience overall, and I would not recommend this office. Stay away -- there are much better options out there. I wish I had read the reviews beforehand.

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    Lung & Sleep Specialists Of North Texas
    Lung & Sleep Specialists Of North Texas

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    Georgetown Pulmonary Associates

    Georgetown Pulmonary Associates

    2.3(15 reviews)
    67.8 mi

    i've seen several reviews criticizing dr nguyen for her "bedside manner." i'm a retired…read moreoptometrist, and so very aware of a doctor's manner. i found her to be pleasant and informative. some of her reviews say the information had to be dragged out of her...i did not experience that. i only agreed to see her bc the owner docs didn't have an available appt for months. i don't regret my choice. she thoroughly explained my treatment choices and worked with me to maximize my insurance benefits. i'm more than satisfied with her and would send my family members to her. no fifth star bc the front desk personnel seemed a bit snippy. and appt times are not requested by the patient, they are assigned by the staff.

    Extremely disappointed in this place. PA Eric Graber is dishonest, writes things in your records…read morethat are a lie and when you give him important information he ignores you. I was recently diagnosed with an autoimmune disease and told him but its not documented on my records. They haven't bothered to try to find out what is wrong their just assuming its from a chest tube I when I was in the hospital with pneumonia. No x-ray, MRI, CT or physical exam. Just listened to my lungs. Want me to do a lung test. How is a lung test going to tell you about the pain I'm having? Even better a CT scan of my lungs was sent to them a week ago and I was told they haven't had time to look at it. My rheumatolgy dr needs them to look at it to see what or who will be treating me.

    Waco Lung Associates - surgeons - Updated August 2026

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