Car battery issues are such a drag for numerous reasons. But thankfully this AutoZone made dealing…read morewith them less of a hassle! The courteous employees were able to look up battery options over the phone and give out pricing. Then once at the shop, they quickly verified that the battery had called it quits, replaced it, and even offered up tips for keeping batteries healthy. The employees were all wearing face coverings correctly. Other customers? Hit or miss. There were also barriers at the registers. I did notice that there were several women employees working. This is great if you don't identify as a man and find auto parts stores to sometimes be intimidating or unwelcoming. But one guy who was there was helpful and quickly pointed out where something was when I asked where I could find it. I don't know for certain, but due to the existence of an O'Reilly Auto Parts store right next door, I'd assume prices are rather competitive.

Allen! He saved us and out spark plug dilemma. Our car sounded like a boat, sparks were flying out…read morefrom under the hood!! We called up Auto Zone and Al told us what we needed to do. He got the right size of spark plug wires and helped us out in the parking lot until things went back to normal! Only a four because we went there in the first place and ended up with the wrong size of wires. . . .which caused the ordeal. But! Being away from home with no more mechanic friends, this place is next best!!

I called Don and spoke with him about a concern about my vehicle. He told me what time he would…read morearrive with no Hassel. I would highly recommend him to anyone. I was completely comfortable and satisfied with his work. Great customer service. Thanks Mr. Donny Maddison

after paying /doing the diagnostics.. Every single date and time he scheduled to come and service…read moremy vehicle he either rescheduled or just didn't show.. And refuses to refund any part of the fee even though he's not showing up.. Hes completely unreliabl.

My daughter and her boyfriend were driving to Grad school in Statesboro, GA from New Orleans,LA ,…read moreit was raining and she was driving a UHaul with a trailer and her car attached. Unfortunately, she clipped a curb and a trailer tire broke off in Phenix, AL. The traffic cop called Faulks to move her out the way. She was so greatful and appreciative of the customer service she received. I know my child was stressing badly and was a definite basket case. Bubba, her tow truck driver, went out of his way to help her. From guiding her through filing a claim with her insurance and dealing with UHauls lack of customer service to knocking off a good chunk of the total bill, to giving her some good advice on how to handle this unfortunate setback. He even called her later this morning to make sure they were doing ok, on their way and reassured and reminded them of all the good things that are on the way. Thank you Faulks and Thank you Bubba!

Stacy is a superhero! He went above and beyond to help our family and we can't thank him enough!…read moreLove the pride that comes with a family business that's been around for 75 years. Incredible service! Thank you a million times!

My daughter was having battery issues with her car. I called the store and spoke with Alex. He was…read morevery nice and said to have her come by and he would take a look. When she arrived Alex assessed the issue quickly and retightened the loose battery cable for her. As a parent it's comforting to know that there are still businesses and people that provide top notch service. I will continue to take my business to Advance Auto.

I went to buy a battery and Mr. Randy "Big Papa Pimp" was my assistance. He was very helpful,…read moreprofessional, humorous and engaging. He could barely get around himself, with a boot up to his knee. I was surprised at the attention he gave to me and my car. Overall, totally impressed with his helpfulness!!