We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I booked Orange Coast overnight for a celebrity client who had several stops. Initial booking…read moreprocess was smooth, but the night of the service was a disaster. This is what our celebrity client's team reported: - Upon pickup, the car was messy with trash inside and 3 unlatched children's car seats thrown across the 2nd row - The driver notified our talent that it was their first time driving and they "got the job from a friend." When one of my team members entered the car after meeting up with the client these were her firsthand observations: - Malfunctioning sliding door and driver failed to exit the vehicle immediately to open it. - Empty water bottles on the floor causing a fall hazard; my co-worker slipped on one when entering the vehicle. - Empty cans in the back seat pockets. - Children's car seats discarded in 2nd row (no one in our party had children and car seats were NOT requested for this ride). - A bad odor in the car. - They were dropped off at the wrong location even though the driver was notified 3x of the drop-off location. Since it was the airport and we were on a tight timeline, our celebrity client had to walk for approx 10 minutes to the actual drop-off location. - When we tried to exit the vehicle the door got jammed and left us stuck inside until our celebrity client and the driver were able to force it open. - We asked the driver to please be ready at the pickup location by a certain time and we still had to wait 5 minutes outside for him in an unsafe location to arrive. I want to give credit to Greg -- who I called as soon as I was informed of the horrible first leg of the trip (around midnight, since it was an overnight service). He was mortified and apologetic and did everything he could to rectify the situation, but since it was an overnight service he couldn't get us a new driver or car. He did contact our driver to clean up the car and get rid of the car seats, and to my knowledge this did happen. I totally understand the constraints he was under and appreciate his efforts. A few days later, I reached out to the representative who had been handling our booking. I outlined everything I mentioned in this review and quite frankly asked for a refund of some kind, since our client was left feeling unsafe and uncomfortable, the timeline of our work day was affected, and the entire situation reflected extremely poorly on myself and our organization. The service was absolutely unacceptable and caused multiple safety issues throughout the evening. However, I received no response from our representative. I really never leave bad reviews unless it's a matter of safety but I do feel like I have to make this review. I would never recommend this car service to anyone based on the experience our celebrity client and his team had.

This service was amazing! I needed a much needed break from driving today given that it's mother's…read moreday. I do not regret it at all. MOHAMMED was punctual, professional, accommodating, well-dressed, and drove safely. My children and I enjoyed this experience and we will continue to use this service! Awesome job guys!

Everything was perfect! The car was spotless, on time, and very comfortable. Mohamed was…read moreprofessional, polite, and made the whole trip stress-free. Excellent communication and top-notch service -- I'll definitely use Sky Group Limo again and highly recommend them to anyone looking for reliable luxury transportation!

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

I planned a family vacation to Disneyland in Anaheim California for 10 of us. It took a lot of time…read morearranging the hotel, flights, and activities. One of the easiest parts was arranging transport from the John Wayne airport to a hotel near Disneyland for 2 separate groups of 5 including LOTS of luggage. I contacted Sunny's Transportation (because of very positive reviews), talked to Sunny, and he set the whole thing up for me very easily. The van picked the first group up from the airport on time. It was prepared with a car seat for my granddaughter, as I requested. We had a very comfortable ride to the hotel with Sunny, who was friendly, professional, and accommodating. The flight for the second group was delayed by a couple of hours. That wasn't a problem for the pickup, because Sunny's checks on flights and arrives at the airport at the appropriate time. That van was set up correctly with booster seats and a car seat as I requested. It was smooth sailing with Sunny's Transportation. I couldn't have been happier with the service and highly recommend them!

Convenient, affordable, and safe!. They continue to improve their transportation services.read more

I had a fantastic experience with this service. The dispatcher and the driver were lovely folks who…read morereally cared about my comfort and safety. Throughout the process they really went above and beyond the call of duty. You can tell they've been in the business for years. I had several questions that I thought were unique to my situation -- but it turns out they have so much experience that they have a thorough and quick answer for all my concerns. They've literally seen it all. Driver was a pleasure to ride with. Will definitely use again.

Been using Shooting Star for many years. To sum up: professional, courteous, and all about…read morecustomer service. I realize there are lots of options these days, but if you want a service you can trust, this is the one to choose. Highest recomendation.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

First time using 5-star, and all I can say is the service deserves 10 stars…read more Service was from OC to So-Fi, driver was early to pick-up location to ensure on-time departure. Departing from the initial venue, driver was at the exact location we asked him to be, so getting out of So-Fi was very smooth. Upon arriving at 2nd location, we asked if we could extend, and he referred me to the owner. Upon speaking to Ryan (owner), we agreed on a set time and price to extend our night. Needless to say, owner and driver were more than willing to let us continue our night with the ease of knowing we all had a ride home. Bus condition was in A1 shape, very clean, great speakers inside the cabin (no raspy sounds), and new clean ice in the coolers. I lost my phone in the mini-bus, was found by their cleaning staff, was notified and returned the next morning. 1000% professional business.

I've used Sam's Express airport shuttle three times now, and every experience has been excellent…read more Sam is always on time, which takes so much stress out of getting to the airport. Communication is fast and clear -- he responds quickly whenever I reach out, and he's just a pleasure to deal with overall. Highly recommend if you want a reliable, friendly shuttle service you can count on!

Sam was on time and got us to LAX on time. Reasonable price. Highly recommend Sam for your…read moretransportation needs.

Vinh was great! We were re routed from John Wayne to lax and were traveling with our 2 kids without…read morecar seats. Tri shuttle was able to provide car seats, the van was clean and vinh arrived very quickly after we texted him our Column number. He was tracking our flight and knew when we landed. They saved us as we had no idea how we were gonna get the kids back without car seats. Definitely recommend! Thanks vinh!

My family and I needed transportation to LAX and I'm so happy I came across Tri Shuttle…read more Kevin and Koi were both punctual and helpful with all the luggage . They had the car seats I requested and had minions playing for the kids. They made drop off and pick up stress free. I'll be using them again . Thank you !