I visited Windward Urgent Care on Tuesday, April 21 for concerning symptoms. I clearly described…read morethem to the provider, but my concerns were brushed off with what felt like a lazy and dismissive attitude. I was sent home without adequate evaluation or follow-up instructions. Unfortunately, my symptoms worsened, and just two days later I had to go to the ER, where I received the care and attention I needed. This delay could have been avoided with more thorough attention during my urgent care visit. I understand urgent care can be busy, but patients deserve to be taken seriously -- especially when they're seeking help for real issues. I hope the team uses this as an opportunity to improve listening, diagnostic diligence, and patient communication. I will not be returning to this location and would caution others to consider all options carefully when symptoms feel significant

The fastest urgent care ever sweet Dr sweet interns, sweet receptionist, sweet nurse sweet sweet…read moreall around

CVS minute clinic really needs to update their info on the website. They need to say "appointments…read moreonly" and "no walk-ins accepted". Went there at 3:45pm hoping to be seen as a "walk in" as their website said there were no appointments available, but that they "were open till 6:30pm for walk ins". Started to check in, only to get to a screen that said "no more walk ins available today". LOL! There was NOBODY else there waiting to be seen. No other "walk-ins" hanging out. No "walk in" names on the screen. SMH. Definitely not providing the service that the minute clinic was stood up to provide. They really need to make it clear that appointments are required and no walk ins accepted.

Walked in around 9am and checked in on the kiosk, there was only 1 other person before me, the…read moreolder lady behind me was making a fuss she didn't know how to check in online or on the kiosk so the assistant manager of the CVS helped her and got her to cut in front of me which was fine she's older not a problem... so I should be #3... on the actual waitlist screen I'm the top name around 9:15 I get the confirmation text my appointment is for 11:30? Wtf? So I wait patiently until one of nurses are available then I saw a name magically pop above mine on the waitlist and a few seconds later the lady pops in and the nurse takes her in... ok fine I can let that slide... it's now 10:30 and I finally talk to one of the two nurses and ask how come my wait is so long when I'm the only one on the waitlist... she said they're fully booked and it's up to me if I want to wait.. and she took someone who just arrived in. Online booking appointments DO NOT SHOW on the actual waitlist in the store and if you walk in and check in on the kiosk Good Luck. I ended up cancelling and just got a consultation from the head pharmacist instead. If you want to come here #BookOnline do not walk in expecting a quick visit.

Earlier last year, I needed to get a new PCP (primary care physician ). Since I moved to the…read morewindward side. I picked one at this Straub location. The service has been excellent, knowledgeable, and efficient. The clinic is clean and inviting. Getting blood drawn at the laboratory has been fast. Parking is shared with the other businesses in the mall. The entrance is from he second level parking lot on the mauka (mountain) side.

Dr. Texeira and her office team were so patient and kind through the whole pregnancy experience…read more When it came to my unexpected early delivery, she was wonderful and helpful through the hospital stay and delivered my baby the morning she was leaving for a vacation. So grateful to have her through a challenging circumstance. Highly recommend!

I injured my toe last Sunday. It got all big and purple and I went in to see if it was broken…read more The APRN said a couple times it was almost certainly broken, but she couldn't find the fracture on the x-rays so she was going to send the x-rays to a radiologist and call me. It's been a week and no one has called me or returned my voicemails. They just sent me a bill for $320 after insurance, but I still don't know if my toe is broken. I basically am going to be stuck paying $320 for nothing and may have to go to another doctor to see if my toe is broke because it still really hurts

Very nice and helpful staff however, if you're going here because you think you may have broken…read morebones, be aware that they do not have an x-ray machine quite yet. The place is new and fresh and it looks like they're just starting to get set up here. The nurse and receptionist were both kind and caring. Mahalo!

This review is for the Center--not any individual doc--some of which I'd RUN from. The staff here…read moreare congenial, professional and local-style friendly too. X-ray techs are super nice, lab staff excellent 'stickers';), PT Dept. are great too-- and all in all this is a great hospital Xtension, great staff, and I always have a pleasant time there.

Adventist health care imaging in Kaneohe are terrible (wish I could use another word besides…read moreterrible". Got there before 9:30am just to get X-ray. Never get in til 10:20am. We watched at least 20-25 people walk in after us and they all got in before us. Imaging in town at different places never make u wait even 10 minutes. Ain't ever coming back here this is the facility on the corner of kam Highway and lilipuna rd. Have ASB one corner Aloha gas one corner and this facility is on the corner right across Aloha gas.

Been coming here since I was 14 & I've never changed because no one else knows better than you…read morepediatrician who basically raised you in the medical field. THANKS DOC!

I saw Dr. Miscovich once, nearly a year ago, for 15 minutes. I was supposedly scheduled for labs…read moreand a GI consult--then heard nothing for months. When I followed up, the receptionist told me I could just walk in for labs and she'd follow up on the referral. That turned into 3 separate trips due to an insurance error--Dr. Miscovich's office had sent over my dental insurance. I had to go back and forth between offices just to get basic labs completed. Still no word on the GI consult. Two months later, I messaged through their portal asking about my lab results. The response: "If you have any questions please call and schedule a lab follow up visit over the phone or in person." No explanation, no summary--that was it. As for the GI consult? After leaving multiple voicemails and hearing nothing, I called the GI office directly. They told me they had rejected the referral 6 months ago due to the same insurance error. I left another message with Dr. Miscovich's office... and then another - no response. Finally, I left 1 last message : "Ok, you win. I give up." Hopefully I'm not dying, but I can't count on this doctor to let me know either way.

If you like a place where every employee is kind and actually care then this is where you go. No…read moreappointments you just walk in. You can't get angry because you had a 1:00 appointment and they see you at 3:00. They do their best to actually listen to you and if you know what works for you just tell them. This team is #1 in my opinion!!! I have gone to Braun Urgent Care since 1999 when they opened their doors. If they feel you need to see a specialist they will recommend the best. May everyone stay healthy in 2026 but if you need medical attention this is your place!!!! It's located in Kailua and I know people that drive over from Honolulu!!

My PCP was booked out til the next month and I had to get a clearance for my surgery. The surgeon's…read moreoffice referred me to Braun Urgent Care in Kailua. I don't go to Kailua often so it was a bit tricky finding it. It's located in a small shopping area Kailua Beach Center where Island Snow is-tucked away at the far end. Look for the bright yellow facade of the eatery next to it. Staff was super nice and I was seen in a short time, much, much shorter than I would in town. Everyone was professional and they took my HMSA/Blue Cross insurance. I would recommend this place if you live in Kailua and need an urgent care visit.

Very nice office experience and patient. They were very professional and positive. They walked me…read morethrough the steps and were very thorough from start to end of my walk in visit. Highly recommend

I just had an amazing urgent care experience at Honolulu urgent care. The staff was friendly. I…read moredidn't have to wait long to see the doctor. Everyone was happy and happy to help me through the process and get through my check up timely. Hands-down the best urgent care hospital visit doctors appointment that I've ever had. On top of all of that the office renovated well with tasteful coloring and design. If ever you need care urgently, I strongly recommend Honolulu urgent care!

My mom use to work in Pharmacy there & as kids our Dr. Dizon took care of us! After returning to…read moreHawaii after 43 yrs on the mainland, the building is completely renovated& the staff all changed over! Took mom for a checkup & saw Dr. Hawkins. She is so relatable to the patient& such a ray of sunshine! Her staff nurses are wonderful & so professional. What a pleasant visit! Good job Kaiser on getting wonderful professionals in Kaneohe!

I'd like to send a SHOUT OUT and a BIG thank you to Ashley S. in billing! After almost a month of…read morerunarounds and no responses to solve my billing dispute, she was the first to really look into everything and contact the right depts. and people to help me get closer to resolve my issue!

COVID-19 Vaccination Site…read more Located in beautiful Kaneohe, the Windward Health Center is an unsung hero. It's like comparing Private School to Public School. If you graduated from Punahou or Harvard, is the education you received better than a degree from Moanalua High School or the University of Hawaii? Something to think about... Anyway...the point is that I was TOTALLY IMPRESSED with the professionalism and courtesy of the staff at Windward Health Center. From the receptionists and record-keepers to the housekeepers and nurses... Each employee did their job flawlessly! The flow of clients and paperwork was ultra smooth and efficient. The logistics were well thought out! Each clipboard had a pen and appropriate forms; coolers were filled with chilled bottles of water; chairs in the waiting area were socially distanced; each injection station was equipped with necessary items; parking lot and exit signs were clear and visible; the facility was clean, open-air, and made use of its natural tropical setting. In this time of uncertainty and anxiety, the staff made my experience super special. Prime example: After receiving the vaccination, each client is given a sticker. I asked, "Is it a Happy Face sticker (because we survived this ordeal)?" Nurse: "No - it's just a sticker with the time that you may leave." I must have had such a disappointed look because she drew a happy face next to my departure time! Haha! Thank you so much! See you again next month for the second dose of Moderna Vaccine!

Had a appointment @1pm today for the Covid19 vaccine . Got to the Windward Health Center 5 minutes…read morebefore my schedule appointment and got out of there at 1:22pm. Very organized and efficient but the only downside was only 2 nurses giving the shot. Yes it was the one shot J&J so I'm glad do t have to worry about getting a second shot I was 5th in line but behind me there was about 15 more customers waiting and more gradually arriving. Social distancing is practice sign well marked and it ran very smoothly. After my vaccination there was a tent where you need to wait for 15 minutes before they release you. There was a person who was passing out bottle water and Gatorade. So far so good no symptoms yet so if you do not see any postings from me that means I had a relapse nah lol. Better not jinx myself thanks for reading my review and have a wonderful weekend Support local