1. Dothan Area Convention & Visitor's Bureau

    1. Dothan Area Convention & Visitor's Bureau

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    Dothan, AL

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    Dothan Area Convention & Visitor's Bureau

    3.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    18 years ago

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    Hotel Defuniak - Cute building.

    Hotel Defuniak

    3.7(26 reviews)
    54.0 mi
    $$

    I have never ever seen a room so unsanitary. There is a lot to like about this cute-looking place,…read morebut the star here is because the room was clearly not cleaned, and it was it appears it's not just a fluke, based on other reviews and the multiple areas in the room. The bed had clean sheets (other than the bugs) and the bed had been freshly made - but otherwise, I was afraid to touch anything. Both the shower and sink had debris, trash, and other patrons' hair in it. I didn't get a pic of the sink but it had the same hair in it. The bed had someone's used contact lens on it, right by the pillow area. There were live bugs in the bed. See photos. The bug in my photo was there on my pillow when I woke up the next morning. After I jumped up and shook the pillow - it ran just under the pillow area - that's what you see in the pic. If these things hadn't been taken care of, I can't trust anything else is clean, so I would definitely not stay there again. My stay was about a month ago. I held off on the review, hoping someone internal would reach out for feedback, but no one did.

    We were so disappointed with staff and room. Upon check-in there was no one to be found. We phoned…read morethe hotel and someone finally arrived (came from their attached resturant Nxt door.) The gave us room #1 that had a very bad leak (plaster falling of the wall and raining/dripping in our room!!) We were told they warm beigneits would be available from 9:00-10:30 am. We waited around for 30 min. and phoned the hotel and their resturant but both answering machines were full. We left at 9:30 am- NO beignets!! We were charged $147.00 for one night. I do not recommend this hotel- definitely go elsewhere.

    Photos
    Hotel Defuniak - Water damage

    Water damage

    Hotel Defuniak - Beautiful ceilings

    Beautiful ceilings

    Hotel Defuniak

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    Super 8 by Wyndham Defuniak Springs - Guest room

    Super 8 by Wyndham Defuniak Springs

    3.6(7 reviews)
    55.5 mi

    Don't stay here. Pay a little more because this place will just aggravate you. It is not as…read morerepresented on the website. The pool is a mess and no breakfast. If you need a roll-a-way bed it is nasty. I tried to express my concerns with Wyndham for over 2 weeks and they just refer you back to the hotel management. Pay more fir your comfort. If you don't care then cheap it is. I will never stay here again. We had 4 rooms and plan on making the trip next year also BUT, not at Super 8, Dufinak Springs, Florida . We stayed June 23. 2023

    Terrible experience. Upon arrival to our room our room wasn't very clean, there was no microwave…read moreand the TV did not work. Went to front desk and they changed our room. During the transfer to the new room I decided to take 2 of the pillows with me over to the new room. I figured why not? Had already laid my head on them, instead of calling front desk for more. 830am the next morning there is POUNDING on my door. Yes, I had a do not disturb sign on our door if you can believe it. The pounding continues at which time the front desk woman yells "housekeeping ". I replied "No thank you". She proceeded to yell through our door asking how many pillows we had. With me being disoriented after having a late night of travel and not much sleep, I replied, "I believe 6". We did have a double queen bedroom.....I then decided to get up and go open the door because she was certain to wake my sleeping toddler with all the yelling. I opened and this woman snappingly responded, "Yeah, I'm going to need two of those back ". I was irrate at that point and took the two pillows to the door. Next afternoon, during my shower I hear BEATING on my door again. Non stop beating. I hurried out of the bathroom and looked out the window to see the same front desk woman heading toward the stairs on the phone. I plugged the room phone back in due to unplugging it so that my smart toddler didn't dial 911. After plugging in the phone, came the rings. Its front desk, noise complaint. The person UNDER us says we are jumping around?. I assured her I was in the shower and have no idea what she was taking about. She replied "Yea, I'm going to need you to handle that". Again, my do not disturb sign hangs on my door. I called my husband who was working a job nearby which is the reason for our stay. He went to speak to front desk after work. During his walk up there he noticed our room on the 2nd floor is above A MAINTENANCE CLOSET. The room next to that one was VACANT as we could see in because the shades were fully open. Trust me, I have pictures. This was about an hour after the complaint he noticed and headed to front desk. Same rude lady. Blonde with glasses. Husband told her he had a complaint. He then reminded her of the complaint called on our room and brought it to her attention that there is a maintenance closet and a vacant room under us. The only two potential rooms that would be anywhere under is. The woman replied, " Oh, I was going around to all the rooms not just yours". HUH? Okay. She then asked my husband "Well is that all you have to complain about?". He decided to give up due to her disgusting attitude and condescending tone. My husband decided to just contact corporate. Here we are 2 weeks later and ZERO returned calls from corporate about our complain. Do NOT recommend. There are many other places to stay in Defuniak who most likely offer better customer service and cleaner rooms.

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    Super 8 by Wyndham Defuniak Springs - Guest room

    Guest room

    Super 8 by Wyndham Defuniak Springs - Guest room

    Guest room

    Super 8 by Wyndham Defuniak Springs - Guest room

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    Guest room

    Dothan Area Convention & Visitor's Bureau - visitorcenters - Updated September 2026

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