We use Autosmart for all of our vehicle key services in our business and that's at least 10 times…read moreper year. Completely satisfied, every single time.

A reputable mobile locksmith service…read more I bought a vehicle recently and it came with two different keys. One key opened the doors and the other key was for the ignition switch. I prefer just one key when possible. The local locksmith shop closed in Mount Clemens, so I needed to hunt the area for locksmith service. I called a company and explained what I needed, and also needed repair to a door lock, because the key would not work in it. They could help if I removed the door lock and brought it in. I was not able to do so, and they recommended Autosmart as a mobile solution. I asked about things, like reputation and rates and such. They assured me that Autosmart was an honest and trusted business. I called and set up an appointment. The day turned out to be rather nasty weather wise, but they stopped by my house and got to work. They rekeyed the ignition switch to match the doors, then removed the damaged door lock and repaired it. I also requested spare keys, and they worked fine. The cost was reasonable for the service rendered. I am a satisfied customer. I highly recommend this reputable locksmith company.

Found out about the place through a friend. Great and fast…read moreservice. The guy knows what he is doing and is fast at it. Have used them several times lately and will continue to do so even when they are a little out of the way for me.

Honestly the best locksmith experience I've ever had. They were quick, courteous, professional, and…read moreknowledgeable. If I ever need another locksmith I'll be calling these guys. Super impressed, and very satisfied.

I had my key programed he is knowable got the job done you get what you pay for so beware when you…read morelook for a person to do work look for someone that has years of experience

I was quoted 120 over the phone called back a day later it's now up to 185 had to go through a…read morehassle to take the price back to 120 then talking on the phone with the guy and starts cussing at me then wants to argue about it when I call him out on the horrible customer service DO NOT CALL HIM!!!!!!!!!!!!!! HORRIBLE CUSTOMER SERVICE SWARING AT CUSTOMERS I WOULD RATHER PAY MPRE MONEY THEN TO BE TREATED LIKE TRASH DO BETTER

Lost the key to my older vehicle and called about getting a replacement. Was told they could pick…read morethe lock and if not it the ignition column would have to be replaced. I agreed to the picking but was not informed that they started to replace the ignition column. Nor was I asked if it was okay. The guy removed my whole dashboard (unnecessarily) and snapped every single mounting point. I sent him a text politely expressing my dissatisfaction. Didn't ask for anything or even a refund. Rather than talk to me like a business professional he blocked me

Need a new fob for my Genesis G70. He was able to order one…read morefor me and program it and very reasonably priced. I enjoyed working with him and would definitely recommend.

He was not able to help with my VW key replacement, but was so kind and offered some good advice. I…read morewill use this company should I ever need this type of service again.

Kept delaying providing service and kept blowing me off. Finally provided an update that include a…read moreridiculous service price.

I needed a locksmith for what I thought would be an expensive, complicated job at my house. I had a…read morelock on the back door that was sticky and unreliable. Since it used the same key as the lock in the front door, I thought I would be changing both locks, plus the deadbolt on the front door, so I wouldn't have to carry two keys to the house and wouldn't have to remember which one to use on a dark, cold, rainy night when I had my arms full of packages. I wanted to go to a brick-and-mortar store, not just call somebody who had a listing in the phone book or was carpet-bombing Yelp with spam. Well, Big D Lock City has been in this spot for at least 30 years, according to the guys behind the counter. The same guys also said that they could simply sell me one new lock and key it to the locks I already had, thus saving me a couple hundred dollars and a load of aggravation. (I have a couple friends and family members who have keys to my house, and they would all need to be notified and resupplied.) The locksmith came out the next day as scheduled, finished the job quickly and took my credit card without a hassle. I thought the price was reasonable, but it's not like I called three other shops and compared. I just felt good about the place when I walked in and saw a place that had a timeworn feel to it, a place where they were honest and old-school about their work. If I need a locksmith again, I know who I'll call.

They changed our locks about five years ago; I remember a family member who is typically critical…read moreof these type of businesses was impressed with their work. They also made a bunch of duplicate keys for us. Forgot about until recently when a co-worker needed a locksmith. Recommended them to her. She called several locksmiths... they were one of the most responsive, reasonably priced, and she felt comfortable with them i.e. not some fly by night operation. They have a physical storefront on Coolidge in Berkley where you can go buy various lock/keys related items.

Son lost his only key. Ive been ripped off by a locksmith before.Thinking that it was gonna cost a…read moreton of money with the computer chip in keys nowadays. Jeff's pricing was extremely reasonable! He came at the time he said he was coming. How often does that happen! He unlocked the door programed and made the keys in minutes! Nice guy. Highly recommended.Dont usually do this but when someone does exceptional service I just have to say something. Believe in what the reviews says about this guy. He's legit! Thanks Jeff

I had lost my keys to an older F150, Pyramid came out and made two keys in less than five minutes…read more If that doesn't constitute five stars I don't know what does.

Don't ever take your car here!! Spent over 10k with them and still have a car that can't be driven…read more When we ask to speak to the owner they will only provide an email address that never gets responded to.

driver George left with my keys, went 1hr and 30 mins away and called me to come pick up my keys, I…read moreoffered him the benefit of ill meet him, half way he refused and told me either I come to meet him and get my keys or there is nothing he can do. I couldn't believe thisis an actual towing service. keep in mind he kept my keys. then he offers me 20$ for gas to drive over almost 2hrs by far worse towing truck experience ever. now I have to drive to Detroit get my keys or Im out of luck if there's attorney anyone knows about please snd me there information this has to be illegal. I am a AAA member as well so ill be contacting them to see what I can do as well.