My name is Eddie Keplinger, I took my truck to Orileys auto parts let them check the alternator ,…read morethey told me it was bad.(they didn't charge me anything!) I also HAD car shield ( more like car shaft!) They are a joke!! They have a 10 million dollar lawsuit on them! I recommend never get car shield!! After I got took for 1,000 dollar. Browns Mill Auto told me I needed to bring almost 200.00 more... They never contacted me or anything, I never signed any paperwork. I got took for a total of 1,176.00 ( total from both Car shield and browns mill) All I can say is you better watch some of these garages they will take you too!! The man that works there told me that car shield wanted to send them a used alternator for my truck. All I can say is do it at your own risk!!!

Browns mill towing, the 1st 4 times they were great and patient this was in June and July. Finally…read morewe got my car and the dropped it off to be serviced..The young man was great!!

Great friendly staff at Porter's Tire. Always honest and fair. Their mechanic shop does great work…read morefor a fair price, too. They always take the time to explain and/or show me what the issue is, which provides great peace of mind. Never had any issues with Porter's. I used to frequent the Greeneville location, and was excited to hear they opened their Johnson City location a few years back. I recommend Porter's every chance I get.

I had a new tire installed and they said I needed a new ball joint and quoted me $700. Next thing…read morethey had quoted "wrong" work and it was $1000. Then got a call and they had broken a part and it ended up costing me $1400. Do not let them do any work on your car!

Excellent customer service and a great price. I would highly recommend! Also, they were able to get…read moreme in and out quickly.

Hayworth damaged a brand new set of 35" Mickey Thompson tires and Beadlock spacer and failed to…read morebalance the tires. No acceptance of responsibility, no refund, not even an apology. I paid Hayworth to install and balance new 35" tires on a new set of beadlock wheels. One leaked immediately and I had to return. Hayworth blamed it on the lockring spacer that was used and clearly damaged. I asked them how the spacer was damaged and got something crazy about one of the bolts must have failed to line up. The bolts MUST align, that is the nature of beadlocks. Also,from day one it was clear the tires were horribly out of balance, as if they had not been balanced at all and despite being told they were road force balanced. I took the tires to Discount tire to be rebalanced and as usual, Discount Tire nailed it - and did it for free. A couple weeks later I had a SECOND wheel leak while traveling out of state. This time I decided to remove the lockring myself and determine the cause. I was shocked and infuriated. Hayworth had failed to properly install the tire onto the rim, leaving half the bead exposed over top the rim and allowed it to be smashed/pinched by the locking. No wonder I was getting leaks! Concerned Hayworth had done this on my other tires, I proceeded to document my disassembly of the three other tires, including the one they "fixed." At least they were consistent, ALL the tires had been "mounted" the same way, damaging the bead were the tire is supposed to seat against the rim. I had to fix every wheel myself, tucking the bead onto the rim. So in summary, I paid Hayworth to mount and balance a set of tires. Not only did they fail to balance the tires, they damaged a spacer and never took ownership or offered compensation, they damaged ALL 4 brand new tires by failing to seat them onto the wheel and then compressing the bead between the wheel and lockring. Their service resulted in two of the four tires to lose air pressure before I personally had to fix their work. I had to take to tires to another shop to have them properly balanced. It should be further noted, I did go back by and showed the images (I also have videos) to the shop manager. I asked that the owner give me a call when he was back in the office. I never received a call. To me, this demonstrates the owner and management is comfortable knowingly damaging customers property and charging for inadequate services. I will never allow Hayworth to touch another tire or any vehicle after this. If anyone has had their Beadlocks installed by Hayworth, you better pull the rings and inspect them!!

If you know that the best car in the world is the one that is FULLY PAID FOR, come to Mr…read more Transmission on West Market. If you are at the dealership repair department and the guy across the counter says with a straight face, "too bad that's not covered under warranty," come to Mr. Transmission on West Market. My brother-in-law first recommended Mr. Transmission to me and this recommendation sits near the top of a very long list of things for which I thank him. Rick and his team are stand up people who know their stuff. When a friend of mine was quoted what she thought was a high repair price, Mr. Transmission is the first place she called to double check. When it comes to keeping your car running for an honest price, there is no place I would more highly recommend than Mr. Transmission on West Market Street.

Scott at Mr Transmission today was absolutely fantastic. He was very transparent about everything…read morethat was going on with the vehicle including cost/estimate. Honestly, felt like I was being treated like a family member. I was not spoken down to or spoken to like I was stupid. They did a thorough job helping me figure out my issue with my jeeps transmission and definitely will be coming back

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

Great service and expert tire specialist. Rusty's was fast snd efficient. I would highly…read morerecommend them for your tire needs.

Needed a new electronic gear box, new tie rod ends, etc. on a 2016 King Ranch (not cheap for parts)…read moreand thought I would have to bring it to the local Ford dealership shop, which I got a quote from. I ended up calling Rusty's as a referral from my Body shop manager. I do not regret the call. Not only did they save me a few hundred dollars for install, it was done in a few hours. Everyone there were courteous and talkative with customers, telling us/them every detail of work and cost, which is great. No surprises. Then just had a front end problem which was an emergency. I pulled in and Wayne who did my front end was in the front and remembered installing the front end. I went to personally thank him for a quick and great job. So I guess left an impression of gratitude. I digress. lol. So Wayne said lets take a ride and with in minutes knew I needed a new wheel bearing. Good thing, because it was dangerous to drive. So I say all that, to let anyone know that you will a Great price for Quality work Quickly. I spent a little more than an hour to get me back on the road safely. Will be heading back shortly for new heater hoses , belts and belt tensioners. I will NEVER go back to a Dealership shop.Will be coming here soon again.

I cannot overstate how appreciative I am for having American & Import Auto Repair here in Johnson…read moreCity to rely on! I was recommended by an existing client of theirs when I needed some stuff looked at pertaining to the undercarriage of my car. My Dad had always been close enough to help me out if I ever had an issue with my car, but that became difficult to rely on when I moved about 4 hours away for graduate school. I am so happy I listened to the recommendation I was given for American & Import Auto Repair because they just genuinely care about people over their own profits in a way that is HARD to find in this day and age. Every staff member I have interacted with has treated me with the utmost respect and understanding - even when I ask what could be considered "stupid" questions given my lack of experience handling even my own Auto Maintenance. I loved my first experience with them so much that I decided to switch to them for my oil changes as well. While at my most recent oil change, I saw a flyer for their annual women's car clinic that they host for free and reserved a spot for myself and a friend. This past Saturday I attended the clinic and they went so above and beyond that it genuinely touched my heart. They had wonderful goody bags just for attending with stuff that you actually need and can use instead of just random things. They even included a notebook for taking notes at the clinic too! I learned so much at this event and was able to ask as many questions as I liked. The really big thing that stood out to me was when the owner, Tim, spoke at the beginning of the clinic and clarified that they were not trying to sway us to use them instead of any other place an attendant of the clinic might regularly go to, but that the event was meant to empower us women no matter where we get services done. This place has earned my business for however long I am in this area and I will always recommend them to anyone I know!

I went in to have my oil changed, since it's a Mini I can't just go anywhere. They were very…read moreprofessional, friendly and did thorough review of my car with pictures. Advising what needs repaired and the estimates, which were very reasonable. I will definitely be going back to them for anything needed in the future.

The staff and owner are very professional. They receive training about the latest innovations in…read moreauto repair. Their training saved me from replacing my transmission and for that I am extremely grateful. They did such a phenomenal job on my car that it should easily go to more than 250,000 miles. I highly recommend them as outstanding automobile mechanics. I also used them for my business vehicles.

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more