This place is sketch as hell. They are running some like retro video game store out of the front of…read morethe business. I stopped in to see what they had and just seeing how they were running things is not legit at all. I've always liked American Family Insurance but stay away from this location. I saw the guy sitting in with the agents and then when people walked into the little side operation he jumped up and went in there. He was taking trades and not asking for any info like GameStop does. Doesn't seem legal.

From the owner: Insure Carefully, Dream Fearlesslyread more

Not bad insurance, however BEWARE OF THE SNAPSHOT. It drains batteries and causes start system…read morefailure, as in your car won't start. So, you have to unplugg it if it happens to you. It messes up your car's electrical system, touch screen won't work anymore

Progressive is a scam. They change your policy coverages without your permission, they threaten to…read morecancel without a payment, you make the payment- and they cancel you anyway. They lure you in by being less expensive than other insurance to start. Also, if you've given them permission to pull your payment, they think it's ok to increase said payment without your permission and pull whatever amount they feel like. This is illegal! Never again. Go with ANYONE else for insurance.

I recently switched our homeowners insurance to State Farm. Their prices were competitive with…read moreother companies. Jamie was more than helpful and knowledgeable! Very happy with the service we received.

This 5 star review is all because of my contact with Jamie Winkler from their office…read more I was in the market for condo insurance and she answered all my questions, provided me with excellent service and a great discount when combining my auto and condo policy! And, she did it all while listening to my needs and making sure I was receiving the right kind of service. Questions like "Do you want to conduct our business all online or do you want to come into my office?" made me feel like she was taking an interest in my overall satisfaction. Well, it worked! I am an extremely satisfied and happy customer!

I just worked with Marc and his staff on transferring a policy to my agency. Sometimes its…read moredifficult to get information from another agent because they do not care because they are losing the policy. Marc and his staff were very helpful in getting the information transferred.

I have been looking to switch insurances because since I added my spouse to my policy there was a…read morelot of confusion with the plan and the agent wasn't as helpful or as personable, they just assumed that I understood everything and when I asked questions I would get a vague answer. I am so pleased with the service I received from Marc as he explained everything on the policy before we made the switch. He went over what we really need and what we don't need in our policy. I have always had some type of insurance but no one has ever took the time to explain to me what all the numbers mean or the verbage. Sure I get a policy booklet in the mail but understanding it was such a different story. He was able to really help customize our policy for us and you can tell he was genuine and that he really cared. I liked how he took the time to really make sure that we understand what we were paying for and it wasn't just another policy that he had to sell. If you are looking to switch insurance companies consider giving him a call.

I just wrapped up working with Olivia and I could not feel more taken care of. She was patient,…read morethoughtful, and informative. I will definitely be recommending to my peers. Thank you so much for this professional and pleasant experience!!!

Super helpful and made sure to go other policies on what would be better. Made my anxiety less…read morestressful

On Monday 3/23/26, I called and emailed Betsey Cruz Chavez's office to cancel all of my policies,…read moremy home insurance and all my cars policies. and again on Tuesday, It is now Wednesday, and they still have not canceled anything. Instead, they are now blaming "phone issues" for the delay. At this point, their lack of responsibility is unacceptable. Their failure to report my insurance caused my vehicle registrations to be suspended, forced‑placed insurance from my lender, and unnecessary fees. I was never late on payments, yet I was treated with blame, silence, and no apology. And now they are delaying my cancellations as well

I like the way they respond quickly this is my first time…read morewith Statefarm family, and I hope it stays with their good service for as long as possible!

All state doesn't know what policies cover when they're selling to you. They'll tell you you're…read morecovered then when you need to use your coverage they'll say "oh we didn't know we thought you were. This is a learning moment for us" also when giving a statement you'll say one thing they'll misconstrue it so they don't have to cover you. When you say that's not what I said and try to tell them what you were trying to say they'll say "it doesn't matter what you meant or what you were trying to say" all around horrible customer service and will find any reason to not accept a claim. Nice when you're buying, a big middle finger when you need to actually use it.!

First of all the is about the company not a personal agent…read more I have had Allstate for 4 years never having a claim Ever in 13 years 4 with Allstate In that time my premiums increased for 23-24 by 31% 943.89/year high but acceptable. Then 24-25 year it increased To 2082.00 over 100% increase !! That's insane only I did not realize until my mortage co raised my payment $200.00/month that's not all ... then I just received the new premium amount $3800.00 and change for the 25-26 year an 82% increase unbelievable how they say to Trust them your in good hands ...no your with hands that empty your wallet and take advantage of people on limited incomes and could care less. I changed to progressive with exact same coverage and deductible for $1609.00/ year Allstate is an unexceptable choice if you are on a budget or period really! you are definitely NOT in good hands if you choose them