I've been going here since 2016 They are my tax service…read morefamily! I've even got my husband to switch over. We live way up north but I will always make the drive to Kent to do my taxes w them since I trust them!

READ THIS!!! PLEASE be careful! I don't really like putting bad reviews but this one i have to! We…read moreusually do our own tax papers but because we just bought a house and has to kids we decided to go here. When we got there she probably did the papers for 20 minutes, and said we're only gonna get $300. She said we're not gonna get anything from the house because we only paid $12,000 on the tax. And that part I understand! But $300 with 2kids? Good thing She asked for the kids verification before submitting it. She charged us with $110. We left and called them back and we asked them to hold it because my husband can't believe that we're only gonna get $300. So my husband did it with turbo tax and it came out $4,300!!! Please be careful!

Wow! Charles Grass is unbelievably unscrupulous. Worse yet, he bullies and discriminates against…read moregood people such as women, colored people, and the disabled. Upon first meeting, he misrepresented himself and his fraudulent services. I should have seen the red flags from the beginning when he spoke rather condescendingly to me. I'm a disabled man so I missed many other initial cues. He took advantage of me as a disabled person. That's discrimination. My sister, who had used him separately, had also been swindled by this man. She too had spoken about his condescending manner. Again, this is bigotry. To our detriment, we trusted him with basic taxes. Keep in mind that I said "basic". What a huge mistake. He "nickel and dimed" us with many unauthorized charges. This "nickel and diming" added up to be in the thousands of dollars. He hadn't attempted any communication during this process. When done, his charge was in the thousands of dollars. He charged more for swindling me than I saved in taxes. This is either bigotry or gross incompetence. Either way, it's unacceptable. When I confronted him over the phone, all he had was a pile of excuses a mile high. He then resorted to verbal bullying and condescension. Can you believe that. Mr Grass resorted to bullying a disabled man when confronted with his fraud. This man is incompetent and a bigot. I cannot recommend this crook for any reason.

UPDATE APRIL 23, 2023:…read more BETTER LATE THAN NEVER/ SELF-EMPLOYMENT SHAFT In my original review, I said "more on that later" re: my original estimate for my 2018 taxes being $1580, but the actual damage was $655 ($925 less!). I failed to say that that's because I had no more "self-employed" paper route. (side note: newspaper delivery is still legally classified as "self-employment", but it's actually "employee without employee rights") The point is, if you are self-employed, the tax prep fee is going to be higher. INVESTMENTS ALSO WILL DING YA In this update, I would like to say that my 2019 tax prep fee was $885. The $230 uptick in fees(from $655 in 2018) was probably because that was the year I did my first investment rollover. If you have investments (IRAs, annuities, 401ks,etc.), your tax prep fee will be higher for that as well (especially if you have a slush fund...;). Therefore pay no attention to these outfits that offer to do your taxes for "free." That's only for people with simple tax returns with no self-employment, no investments, no property holdings, or any other complicated financial scenario that could give your accountant headaches! DID COVID "STAY HOME" ORDER GIVE PEOPLE TIME TO DO THEIR OWN TAXES? My 2020 tax prep fee went down again to $540 (a $345 downtick from 2019) possibly related to the initial two week COVID-19 WA state "stay home" order from March 23, 2020, which was extended to May 31, 2020. The 2021 fee was an identical $540 (COVID lag?) But starting this year with the 2022 taxes the tax prep package recommended sending in 1/2 the amount I paid for the 2021 taxes ($540/2 = $270) as an advance deposit. So I sent them the $270 deposit. But when the taxes were ready, I looked at my 2022 printed copy, which showed their fee charges failed to take into account the $270 deposit I already paid. They corrected that when I brought it to their attention. But the total fee still owing was $405. So $405 plus $270 already paid = $675. Why the $135 uptick from the $540 charged in 2021 and 2020? I was told that that their rates were going up. Perhaps the somewhat improved economy since 2020 took away the luxury of time at home to do one's own taxes, and instead allow people the luxury of paying accountants to do their taxes.

If there's a zero rating, that would be my rating because they didn't know what they were doing,…read moreespecially that one guy named Marco or Mario. Before I set this appointment up, I specifically asked for an experienced tax preparer and he was totally inexperienced. They don't try enough to help the filer by asking for donations made from the tax year to help our tax situation, so it was a disadvantageous for the filer. I would've done a better job filing for my tax returns by just using TurboTax. This is my first and last time that I'll be going to a Jackson Hewitt tax preparer in my lifetime.

Lisa was very informed of the tax laws and spent about 3 hours with me, She did such a great job,…read moreand I'm very happy with her work. I plan to have her do my taxes from now on in the years ahead. I will now be recommending her to anyone who asks me if I know a good tax accountant, I couldn't be more thankful for all of her great work.

After reading Sumeet's Yelp reviews, I had such high hopes. Unfortunately, she has trouble…read moreresponding to prospective clients. My fiancé called and left a voicemail message, which she did not respond to. He called the next day, and she answered and said that she thought she had returned all of her calls. She told him that the best way to reach her was via email. So he conferred with me about scheduling an appointment with her, and then sent her an email. Here we are four days later, and nothing. So frustrating!

Sumeet was bright and very knowledgeable when we finally spoke on the phone. I was looking forward…read moreto working with her, however, she never called back or responded to my email after our initial conversation. Her prices were comparable to others but I wasted time trying to reach her by phone (it took 2 tries) and ultimately I had to find another CPA.

First, middle of summer, Brent picked up the phone. We only did a phone consult, but I am…read moreinterested in working with him because he was knowledgeable, relaxed, and kind. We spent a while on the phone and he gave great advice without asking for a consult fee. I'll be scheduling a paid consult with him after our great conversation.

I called CPA Solutions and talked to Brent about my tax situation. He was able to give me some…read moregreat advice. I would highly recommend them

Amazing! She put my parents at ease with her knowledge! Will be brining all of our family taxes…read morehere!

I decided to venture out and get a new tax consultant. A good friend recommended me Fritz…read moreFinancial. I contacted her the same day. She was very knowledgeable and quick to get back to me. Very detailed oriented and made sure to let me know what all I needed to get my taxes done. The process was very pain free and easy. I highly recommend using her and referring her to other friend and clients.

Convenient, fast, and easy, though the accountants look knowledgable the whole process is done by a…read moreproprietary computer program. The filing fees could be steep depending on how many attachments are added. This branch is open seasonally January to April 15 and by appointment there after.

We had a wonderful experience last year with Jeff before the worldwide issue. This year we returned…read moreand learned Jeff didn't return this year due to the worldwide issue. We had a new person and we choose the drop off option. We dropped off our documents on a Saturday and chose a 15 minute discussion appointment. When we arrived, our tax lady already had another appointment and had only a few minutes with her to discussion our documents. They advised it should be done by the end of the week. A week past, and we didn't hear anything. We called the following week and left a message with no response. We called again, left all our details in a voice mail and was called back and asked for the same details again and was told someone will call us. Later in the day we were called and she said somehow it was not completed and she has a very busy this week and may get it done by Friday and she might be able to find someone else to get it done sooner. I was very frustrated and picked up my documents that day and completed my own taxes. I understand they maybe doing things different and having a new process due to the worldwide issue but the lack of empathy and lack of attempting make things right was a huge disappointment. I will not return when things get back to normal.

Our former CPA has health issues and we needed to find a CPA soon. I found Newcastle CPA due to…read moregeographic convenience. Karen was able to step in and prepare our taxes. She did a great job and guided us on future planning. I'm a believer in small businesses, they treat average us Average Joes like we're their most important clients. Great Small Business Service.

From the owner: We are your trusted advisers, ready to help. Whether you're an individual with complex tax…read moresituation or a business owner with bookkeeping, payroll and tax filings need, contact us to find out how we can help you focus on the parts of your life that matters.