"We took 200-pound ingots of affordability and DURABILITY (emphasis mine), melted them in a blast…read morefurnace, and re-cast them into tough, value-priced, easy-care, comfort-armor." This is how Work 'N Gear advertises their brand. Do not purchase Work n Gear brand clothing. They do not stand behind their product. Despite their advertising, their clothing is not durable. It does not hold up to even casual use, never mind it's intended heavy use. I purchased a pair of their fleece lined carpenter style work jeans for casual winter wear. I liked them a lot, even thought the fit and finish is atrocious, the stitching is terrible and the inner fleece liner is smaller than than the outer jeans so it makes the jeans bunch up in places. In spite of all this they are warm and I liked them so much I even bought a 2nd pair of a different style. I bought them December 31st. I wore them like normal pants, never used for construction or heavy work of any type. I bought them because they are warm. In April I bent over and the material in the seat separated, just pulled apart, leaving a 6 inch split in the material. I have experienced this with jeans that are 10 or more years old, with hundreds of washings, but never have I had a pair of any type of pants have material separate in only 5 months. Work n Gear told me that they have a 30 day return policy and there was nothing they could do. Their clothing is not durable and is not warrantied and they don't stand behind their own products. I am very disappointed because, as I stated, I really liked these jeans in spite of their overall poor workmanship. I was prepared to be a loyal customer for many years to come. I was expecting them to simply replace them and was shocked that they not only didn't, but didn't appear to care that their own brand had this problem. The store is great if you stick to products made by manufacturers other than Work n Gear themselves. I got these at the Dedham Store which is not at issue. Everyone at that store was fantastic but their hands were tied by execrable company policy.

Asked staff lady (black, bleached hair, glasses) if they carried the short-sleeve Dickies…read morecoveralls. She said she doubts it, juuuust as I look over her shoulder to see a whole rack of them on the left back wall of the store. They carry mainly large sizes in stock, with the Med R & Med Tall the onky two smaller sizes left. I was just disappointed with the absolute lack of effort on this lady's part. She had no idea what she had in the small shop. 50% of the stock is scrubs, but she didn't even bother to check to see if they carried any other item. Just looked around and shrugged. She barely even seemed present. Completely zoned out and leaning against a shelf. She did greet me as I came in, I'll give her that much.

Horrible company! Place an order to ship NDA and 5 days later I asked for an update and was told…read morelet me check with the vendor... Um no you should have checked with the vendor 5 days ago. Next email seconds later I asked for a refund and they told me sorry can't but will ship with a return label. So they just want me to lose the $70 next day shipping charge even though they just confirmed that nothing has shipped yet. They are horrible for customer service. I am a small business owner and customer are EVERYTHING! Such a shame companies start growing and can't see this. Let alone its just common respect to not treat people such a way. If the product had already shipped yes I understand that when I return I would lose my shipping money. BUT nothing has shipped yet! Thanks fellow American!

Overpriced and very cheap stuff, you don't get value just basic clothes that feel cheap and rip and…read moreshrink!

I went to L&M to pick up some clothes for my kids and was happy to find that they had a wide…read morevariety to choose from for my 3 kids. Ended up getting some PJ's, a superhero hat for my son, some pants and shirts for all three and some underwear for the girls. I thought that the prices were good and the staff were all very pleasant. Definitely a nice neighborhood spot to pick up clothes.

My whole entire family is originally from Dorchester, anytime there's a birthday celebration, I…read morelike to get everyone Dorchester T-shirt from college Hype. every time I go in the staff is super friendly and helpful! Friendly and professional people and it's a small local business!

I did a mail order purchase from this place. I bought a Dorchester themed hoodie and had them ship…read moreit off to a friend of mine in Ohio. The shipping was fast and my recipient loved the hoodie. I would definitely consider ordering from this company again.

Robin Blue is our Unifirst account Rep. She is fantastic and very courteous every time she visits…read moreus. They provide an excellent service for us!

During the school year, there needs to be more than one person assisting customers with the logo…read moreuniforms. Waiting 2.5 hours while there are 35 people in line is completely unreasonable. There were three people at the registers, yet no customers were ready to pay because everyone was still waiting to receive their merchandise. The entire process was very unorganized and inefficient. We need another option for purchasing school uniforms, such as additional staff during peak times, online ordering, or another uniform provider. Parents should not have to spend several hours waiting just to purchase or pick up school uniforms.

Extremely disappointed with my experience with Metro School Uniforms…read more I placed an online order for my daughter's KIPP Academy uniform on July 28, specifically because their website stated that orders being processed would be shipped or ready for pickup within 5-7 business days. On August 11, after receiving no pickup notification, I emailed asking for an update. I was then told to allow 15-20 business days, which was completely different from the timeframe provided when I placed my order. It is now August 18, THREE WEEKS after I placed and paid for my order, and my daughter starts school tomorrow. I still do not have her uniform. Today alone, I emailed again, called and left a voicemail, and physically went to the store TWICE. Both times the line was wrapped outside and around the corner. When I finally spoke with someone, they still could not give me an answer about when my order would be ready. What makes this even more frustrating is the complete lack of communication. If a business knows it cannot fulfill orders within the timeframe advertised, customers should be told that BEFORE taking their money. Parents are depending on these uniforms for their children to start school. I ordered three weeks ahead of time. This was not a last-minute purchase. I should not have to chase a business through repeated emails, phone calls, voicemails, and multiple trips to the store just to find out where a PAID order is. At this point, I have escalated my concerns directly to management and am filing a formal complaint with the BBB. Back-to-school season being busy is understandable. Taking orders, giving customers unrealistic fulfillment times, failing to communicate, and leaving parents without required uniforms when school starts is not. This entire experience has been unacceptable.

I shop the Quincy Avenue a couple of times a year. The Carhart Suspenders for my work pants are…read moreonly available at Work N Gear. I was referred by a friend and the Sales Associate was ver helpful and took me to the location and pointed out two colors to choose from and the price was very affordable. Because I am a Rewards customer there was a coupon which made them also more affordable. Great choice of Work Boot socks and heavy duty laces for Work Boots. They also have Rain wear and Cold Weather work clothing. I have always had courteous, friendly service with great conversation if you are a people person. Work N Gear will hopefully be there to keep Americans Working for a long time. I know I've enjoyed my long time working experience with them and hope generations after me will continue.

I'm going in to buy a nurse's outfit ask to use the bathroom and they deny "no public use " I will…read morenever return Very disrespectful employees it is my understanding that public bathroom is required by law