Great service for glasses help and repair! Phil helped me with my glasses and was incredibly kind.read more

I have a very specialized RX that requires my glasses be just right. I've gone to other places,…read moreeven San Francisco, and they no one else has gotten my eyeglasses rights except Site in Eureka. Steve and Phil are very knowledgeable and don't try to upsell you anything you do not need, and are very patient helping you pick out glasses, answer your questions, and help you make the right choices for you. It's a refreshing no pressure experience. I've been coming to them for years and never once had a negative experience.

Doctor Cole and his ebtire staff are very kind and professional…read more The office is huge and it was very pleasant to have my appointment that was great. TY all Chuck & Euvee the dog

Friendly staff. Great patience and care from the doctors and staff. It was quick and timely.read more

Dr. Mizoguchi is a jewel. He is knowledgable and very informative. He explains every procedure…read moreand malady in a way that every lay person can understand. I cannot say the same for his staff; however. I had an appointment Monday. They completely denied having any record of it and sent me on my way. I showed them my phone calendar with the appointment on it . They just shook their heads in a puzzled manner. When I got home I found my appointment card with the proper date on it. How do you explain this? Are they so incompetent that they could not manage to write down my appointment? If I did not love Dr. Mizoguchi so much, I would never go there again.

He's the best. I'll definitely refer him to others. Couldn't be more thrilled with the results of…read moremy recent cataract surgery.

I've gone here for a couple years now and they are amazing every time I go! The front desk staff…read moreare so polite and kind, all the assistants and staff work together to provide such a great experience.

Messed my prescription 6 separate times and won't refund the authorization hold on my insurance due…read moreto them having to go into their own pocket to pay. makes sense however if they got it right the first or second time we wouldn't be here. super disappointing and heard great things. 6 times is ridiculous.

Dr. Mizoguchi is the best Ophthalmologist, and this office has always been pleasant and…read moreprofessional for the past nearly 30 years I have gone here. Years ago, I saw Dr. Davis here. In another practice, Dr. Gibb is amazing as well, but he is retired now. My Cataract surgeries were a total success last year with the amazingly calm and most professional Dr. Mizoguchi preforming them at Mad River Hospital. With Medicare and Partnership Medical Taxi got me there and back home. Now I can see the TV, the computer print, normal sized print and most restaurant menus without glasses. I can see to drive as well, but DMV small print on the eye test says I need to wear glasses. I did get glasses at Six Rivers Optical (Medicare reimbursed about $120), for small print and to see small street signs in advance. There is a shortage of Ophthalmologists up here. If you are fortunate enough to get an appointment with Dr. Mizoguchi, I highly recommend him. Besides being very nice, he explains everything in layman's terms. Years ago, I was diagnosed with macular degeneration in the dry stage. Keeping it at bay with eye vitamins (Ocuvite plus extra C, plant-based E, melatonin, a variety of organic vegetables, Wild Caught Salmon, etc.) has kept it at bay for 10+ years. Dr. Mizoguchi was shocked to see a Macular Degeneration Drusenoid had shrunk as well. He showed me the blown-up picture showing that. I believe Acupuncture helped too, but we need more studies on this. As far as all these negative reviews, I have never heard of any of those Ophthalmologists at this Humboldt Medical Eye Associates practice. Perhaps I was not paying attention or maybe they have this practice mixed up with someplace else. Everyone has ALWAYS been kind, efficient, and knowledgeable with assistants and the office staff as well. Let's hope we get more Ophthalmologists up here, as Dr. Mizoguchi is taking care of 4 counties. This does not affect his ability to be an excellent surgeon, to be kind to everyone and to give each person the personal care they deserve.

It was a long, wait a lot of people, but that was only due to another doctor retiring and given…read morethem all these patients to this eye care! Very thorough and caring for their patients

I very much appreciated the excellent and thorough exam and education the Dr. does. I would offer…read moretwo small changes to ensure better patient experience. There is NO sign or any direction when you walk in WHERE the front desk is, just a very tall counter area, and a narrow divider wall, where a desk is. So check-in could be in two places. A sign would help. I asked the girl who does NOT greet me at all "Is this the check in area?" NO answer...just asks for my name. Period. Then hands me the forms and says "fill these out" I have to find a pen on my own, and she sits back at her desk..no other communication, and there was no other customer needing attention or a phone ringing. I just waited out in the lobby and did not return the clipboard...she did come and get it and apologized, not sure why. Greeting ANY patient, new or not, and giving YOUR own name prevents awkwardness of the patient having to say "Hey You" to her...which I had to do. The Dr. does not give his name either, no lab coat or name tag. He COULD have been a tech or some pre-exam staffer who checks your glasses, etc. as is typical in MD offices. So in both cases friendly Introductions are better. Humboldt is too casual in just about any social or business interaction, mostly because staff are never trained in etiquette. Wearing an MD's white coat is not necessary, but clearly saying a 'difficult' name helps the patient not be stuck just saying "Doctor".

I had an appointment at 10:30 and wasn't seen until 11:40. I understand that he had multiple…read moreclients with emergencies but to have people wait for over an hour is crazy and the front desk staff was not updating anyone. I should've been told as soon as I got there that he was an hour behind but I was told it would be a "little bit of a wait" The doctor was amazing and so nice. After the appointment I had asked for my glasses to be tightened and she came out and told me that she broke my glasses and didn't have the color in stock. She could loan me a pair or tape up mine for 2 weeks while she ordered another. I settled for a different color. She said sorry but had a very rude tone. Love the doctor but wouldn't recommend this place. It's really unfortunate for Medi-Cal patients in the area.

My five-year-old granddaughter was treated for an anomaly on her eye which required surgery. During…read morethe surgery a lot of scarring was noticeable under her eyelid which was unexpected. Fortunately Dr Mastroni had previously spent time in 'Third World' countries and recognized it was Trachoma. (The number one cause of preventable blindness in the world. My granddaughter had just returned from living for a year in Liberia.) He was wonderful with her and she looked forward to her visits there.

DR. Mastroni is always pleasant, thorough, provides helpful explanations, and is encouraging.The…read moreoffice staff is most helpful. Kate S.Green.

I have seen Dr. Domanchuk for many years and he has helped me with ordering progressive lenses. I…read morehave always found him to be pleasant and knowledgeable. His eye exams are thorough. One time he ordered a kind of lens made of a new kind of plastic, but I didn't like them, and he kindly ordered the old kind and didn't charge me. I recommend Dr. Domanchuk and his very patient staff.

I was helped by Optometrist Ken Kaiser. The eye exam was thorough and he took time to explain the…read moreprocess to me and he demonstrated the findings with me as well. I had never worn glasses in my life and I choose a set of frames that make me appear to be much more intellectual and debonair than I actually am! I was helped by the staff in getting the very frames that I desired from 90s cinema (Malcolm X, JFK) and they helped me find a totally old school brand as well, the same exact brand my Grandfather wore in the 1950s-60,authentic. It's all about me, Yeah!!