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    Douglas John MD

    1.0 (2 reviews)

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    Merit Health Biloxi

    Merit Health Biloxi

    2.0(46 reviews)
    12.6 mi

    The food here is good, but bring one dollar bills for the vending machine if you miss the cafeteria…read morehours. Below is my letter to the CEO. "To whom it may concern, Today, my boyfriend's grandfather is being discharged from your hospital. This was our first time here, and we wanted to tell you how impressed we are with your staff. You have hired a truly excellent team of nurses and doctors. We have been very proactive at renovating Grandpa's house to make it more accessible to him, but he managed to fall in the shower and break his neck. We were stabilized at Ocean Springs and they wanted to transfer us to Pascagoula, but our experiences there were less than safe and we would only go there if it was our last option. Grandpa was put into ICU so that a halo could be put in place. My boyfriend and I expressed our concerns to Dr. Terry Smith that Grandpa really doesn't do well in hospitals, and that when his mental status declined, we would want to be at his bedside around the clock. The ICU charge nurse said it would not be best for the floor if we stayed with him in ICU, so Dr. Smith arranged to move Grandpa to Orthopedics within a few hours of the halo being in place and deciding that his position was stable. That was Friday, May 15th. We have now spent four nights in your hospital. Despite the sink not working, and the sound on the TV being broken, we are incredibly impressed. Because those things don't matter, especially when the staff made sure that we didn't want to switch rooms and did their best to accommodate us. Your staff is incredible! We would like to recognize two nurses in particular - Sarah and Cody, of the orthopedics floor. Both nurses gave meds on time. Sarah has worked with us on three day shifts. She is a true patient advocate, and was happy to explain anything we didn't understand. Sarah talked to us and made sure we were involved in Grandpa's care. Cody worked the night shift with us and he was proactively watching the room camera and came in to see if Grandpa wanted pain medication when he started fidgeting - before we woke up and noticed that he was hurting. Cody would come in every two hours with assistance from techs/nurses turning Grandpa or getting him out of bed, and we were confident that he could handle the weight. He also took instruction from us when we told him how Grandpa best responds to directions - something many healthcare professionals choose to ignore. I hope that you will consider becoming a part of the Daisy Award program, or that you will find some other way to recognize excellence in your staff. This is the first e-mail I have sent to any of the hospitals we've stayed at; we are so very impressed. Thank you for the care of Grandpa Jack."

    If I could give this place ZERO stars I would. I went to the ER in the middle of the night. Told…read morethe receptionist that my pain level was a 10 and I felt like I was going to have an aneurysm. 10-15 minutes later they took me to triage. The nurse took my temperature and blood pressure. That's it! I sat in a room for one hour and fifteen minutes without seeing ANYONE. I politely went to the nurses station, cut my wristband off and threw it in the trash. I went back to my hotel and started taking more aspirin. Then one month later, I received a bill for over $1,000... These people are hilarious. Please shut that hospital down. Under the guidance of my attorney, I advised them to leave me alone or I would be taking legal action.

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    Singing River - Gulfport

    Singing River - Gulfport

    2.0(5 reviews)
    0.0 mi

    I have good and bad. We got away from Memorial because I thought S R. was a superior health care…read moreinstitutions, still trying to decide. I agree with another review, when I was in the S. R. emergency room, I was hooked up and totally ignored, while the staff was loud, laughing and seemed like they were having a party. I understand that they have to stay UP, but to the patient who is sick it's NO party. I finally had to unhook myself go to the door after 45 minutes or more almost screaming to get help, and wave to get attention, to go to the bathroom. My problem today was; that the staff answering the phone at Singing River and the last time I called seemed like they were out partying all night, very sick, couldn't articulate, yawned several times during the call, seemed like they were drugged, or just seemed like they would rather be anywhere else. I finally got a person in the radiology department that was Great, answered all my questions and was very helpful. We all have bad days, but after it happened like 4 times on the same day, I think someone needs to pay attention to the customer service/ phone etiquette procedures and provide training classes. Not being mean, just feel someone needs to address the situation.

    It's 4am and it's like we're at a block party not a hospital the nurses are yelling laughing…read moreclapping hitting tables walls and being totally disrespectful to the patients trying to get sleep bc that's the only time they are not in severe pain and instead of doing their job and helping patients with their needs their having a party in the halls. My boyfriend had a very serious surgery and complications afterwards but when he tried to get any help from the nurses or doctors they just ignored them

    Gulf Coast Memorial Hospital

    Gulf Coast Memorial Hospital

    1.5(2 reviews)
    7.9 mi

    the techs and the floor staff were very personable and knowledgeable. the dietician and specialty…read moredoctors were completely clueless to cardiac and diabetic patient's dietary needs like 'No Carbs' because the body turns them into 'Sugar'. when the Blood Sugar is spiking 400 and the body is retaining 7 pounds of water with the possibility of Renal shutdown, the last thing a person needs is a huge portion of Chicken Alfredo and Dinner rolls.

    Beware: If you have insurance, this place charges you using "provider based billing" (which equates…read moreto charging you an unreasonably high "facility fee" in addition to the charge for seeing a physician). This is how they legally overcharge you here: first they charge your insurance for the 'physician services' (say $200), for which you generally pay a copay. Normally my copay is only $15 for a doctor visit, and that's all I pay. But not at this place! Because here, on top of that, they charge your insurance AGAIN in the same exact amount (so another $200), only this time, it's charged as 'hospital services,' which are generally subject to deductibles and coinsurance amounts. All of that equates to a much higher out-of-pocket expense for you. It's like going to get a haircut and the hairdresser telling you afterwards "okay so your haircut was $40, and you owe me another $40 on top of that because I cut your hair inside a salon." It's very deceptive & they don't tell you any of that up front.

    Keesler Medical Center

    Keesler Medical Center

    1.0(1 review)
    10.6 mi

    Terrible experience! I read an article came out a couple weeks came out saying that the medical…read moreindustry is not in the business of healing and it's in the business of making money. I experienced that firsthand. I came to the Emergency Room due to severally spraining my ankle last week. I should have crawled home instead of coming and wasting my time. I arrived there around 7pm. Now I know military medical installments are always "hurry up and wait". They'll say "we'll be with you in a couple minutes", those minutes are longer than expected. Anyways, where was I? I had X-Rays, completed - done. No damage. I was in so much pain and asked for some type of medicine. I didn't get anything until 9pm. The Dr. came and asked if I was okay. Ummm, yeah...no I'm not. Now that wasn't what had me livid. After all the exams and X-Rays, I was told I would be sent home in a boot and crutches. Waited another hour. One of the assistants asked my height for the correct crutches and asked my shoe size for the boot. Told her and she said "I'll be back in a couple of minutes". I smirked at that. Dr. came back and said "we don't have your height in crutches nor do with have the size boot, so you're free to go home". I looked at him as if he was speaking a language I didn't understand. I was more shocked at how nonchalant he said it. As if, he knew when I came in the ER what the outcome was going to be. I told him, what am I supposed to do now. He literally ‍. Then I said "this is BS and what kind of business are y'all running? "If I were an 0-5 (Officer) I can guarantee you that you all would have found crutches and a boot". I was just shocked how there is no inventory on the basic things you would need at an ER. It sucks because being a military member you would think there would be some kind of help, but it's not. Which goes back to me now really thinking that the medical industry doesn't care. It's about a dollar. I was better off doing the RICE method. Rest, Ice, Compression, Elevation. It would have save me time spent and the agony. Lesson learned. I ended up going to an outside civilian ER and hobbled out of there in a boot and crutches with NO HESITATION.

    Douglas John MD - physicians - Updated June 2026

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