I've been watching the TV ads and getting the brochures for years and finally decided to get a presentation. Sunsetter provided the name of the local installer, D. L. Gibson Enterprises, and Glenn set up an appointment in my home to show me the product. Glenn himself was a friendly presence in my home, which is important when you are contemplating having strangers work on your property. Plus the company is local and family owned. On install day, Doug and Mike arrived and began work. Both again were friendly and patient with my questions. Before I knew it, I had a motorized awning over my back deck. I saw immediately that I had made the right decision as it effectively created an outdoor "room" that would give me more and better use of this space than a small patio umbrella. If you are interested in Sunsetter awnings, I encourage you to work with D. L. Gibson Enterprises Inc. read more

We recently purchased an awning from D.L. Gibson and we are so grateful to them. Todd was so helpful as this was our first awning and we had several questions about fabric options, accessories, installation and cost. Installation was efficient and professional with thorough instructions on usage. The awning has added a wonderful outdoor room off our kitchen that we are able to enjoy rain or shine. We our no longer forced inside by those misty days. With our window boxes full of flowers, it has become a garden room and provides a great place to curl up with a good book on a rainy day. This purchase has proven to be a wonderful addition and the entire process was a seamless endeavor thanks to D. L. Gibson read more

We had the best experience selecting and purchasing our Sunsetter awning. Fully professional experience with a family-owned approach. Came to us at convenient times, introduced options at all price ranges that we could review electronically, and brought fabric samples we could match with our siding. Installation crew was very professional and efficient, even for an old house. Always responsive to email, text and phone. Maintenance packages offered, very satisfied in our 3rd year with the awning. Would highly recommend. read more

HORRIBLE CUSTOMER SERVICE!!! My shade was lost in transit. I called Sunsetter to determine what happened to my shade. My first call ... I was on hold for over 45 minutes when I hung un. Second call ... 20 minutes on hold and after I spoke with someone I am now holding while she is determining what happened to the shade. I have now been on hold for another 45 minutes!!! NOT ACCEPTABLE. SUNSETTER HIRE MORE STAFF! Mr. Douglas Gibson ... I thought your customers are important to you?? read more

We originally thought we would be getting a Sunsetter awning and ended up purchasing a NuImage awning instead. More sunbrella fabric choices and the ability to go bigger (14'+). Through the entire selection process Todd at DL Gibson was terrific to work with. Then on installation day, despite some rain, Doug was great walking through the install process, operation of the awning, and really making the install look great against the house. Highly recommend DL Gibson for your awning needs. read more

Purchased a motorized Sunsetter awning with lights; just installed. From the initial consultation to the installation, the service was outstanding. All my questions and concerns were answered during the consultation. Todd submitted all the paperwork to my association for approval. The installation by Douglas and associate was performed efficiently and neatly. I would highly recommend Douglas Gibson Enterprises to anyone thinking of getting an awning. Theresa M. read more

I have known Doug Gibson for more than 30 years, since the time he provided home construction services for my parents home. Doug Gibson's team has taken care of my house, including new construction and new sun setter installments for the past 15 years. He and his team, like Mike, are trustworthy, excellent craftsmen, and dependable. On top of that, they are nice, friendly people. I fully endorse Doug Gibson Enterprises! read more

When searching for a retractable awning provider, Douglas L Gibson stood out from all the rest. From the first contact to the finished product this family-owned business is top-notch. Todd was particularly helpful regarding our HOA and everything went smoothly. Doug and the installers were friendly, informative and worked efficiently. We have no problem recommending this company. A great company. read more

We were very pleased with Douglas Gibson Enterprises from the detailed, easy to understand and honest sales presentation given by Todd to the ontime, accurate and fast installation by Douglas and team. He even fixed one of my doors while he was here! This is a very professional organization - go for it! Kathy P. read more

We used these guys for our awning, fanastic service, great product! We're very happy with our awning, and we even had an issue where I screwed up the stops for in and out and couldn't get it back to normal, and they came out free of charge to fix it, which they did not have to do, great customers service by Todd. read more

The professionalism of Todd Gibson & crew is the best out there. They are accommodating to your schedule, email & phone appointment confirmations, and they arrived at 11:30 for an arrival time between 11a-12p. Do yourself a favor and call Gibson if you want a hassle-free buying/servicing experience. read more

Great company to work with from start to finish. Todd came to the house scoped the job, provided samples and solutions for our awning needs. Installation team and process was top notch...end result...product looks and functions perfectly...money well spent for great product and customer service. read more

Doug, Todd and Mike Gibson personally installed our new, beautiful Sunsetter awning. Their broad construction experience coupled with their deep knowledge of Sunsetter products made our job look easy. I recommend them without reservation for your Sunsetter installation. read more

Doug was able to design the perfect awning and shades for our deck to give us privacy and protection.. He has also done work in our kitchen and designed our basement into one of favorite places in our home .. read more

We absolutely love our new retractable awaning! Ordering and installation process was easy and professionally completed by the team. We highly recommend this product and company. read more

D.L. Gibson did a spectacular job installing our awning. From start to finish the entire staff was professional and the installers highly skilled. Very happy! read more