My family and I have been very pleased with the quality of care and customer service we've received…read moreat both the regular and specialty offices. Joanna at the specialty office definitely deserves recognition for her kindness and helpfulness.

My daughter went to Gold Coast Dental, 951 W. Whittier Blvd., in September 2024 for a wisdom tooth…read moreextraction consultation. After the evaluation, she scheduled the surgery and paid the full amount upfront--about $3,500. Shortly afterward, she decided to cancel the procedure and requested a refund. Getting that refund turned into a nightmare. For over a year and a half, we repeatedly called and followed up, only to get delays, excuses, and endless runaround. The office seemed to have no urgency whatsoever in returning money for a procedure that was never performed. The most frustrating part was dealing with the financial coordinator. When I tried to help resolve the issue, I got a runaround for a couple months. Even more confusing, after speaking with me about the financial matter for weeks, the office suddenly claimed my daughter needed to sign HIPAA paperwork before they could continue discussing it with me. What finally got results? A formal demand letter. Amazingly, the refund check was issued the day after the demand letter was emailed and just two days after a hard copy was delivered. No one should have to spend over a year and a half fighting to get their own money back for services that were never provided. Based on our experience, I would not trust this office with my family's dental care.

Dentist and staff are amazing. The Dentist was very gentle and patient with my son and his…read moreanxiety. The office staff was able to help me with a payment arrangement to fit in with my finance. I am so grateful.

They're very nice but I had to wait long periods of time and their business office couldn't get it…read moretogether. I kept receiving collection calls when I paid up front that my insurance didn't cover. They supposedly have the same day cap (20 minutes because they have the machine). Why did I have to keep returning 3 times because it wasn't ready or not of good quality? Again, nice people but my experience was not that great.

I was originally a patient of Dr. O'Connor and came back after not having been to the dentist in 2…read moreyears. I was nervous, but the dental staff made me feel comfortable and relaxed. The dental assistant was extremely professional and empathetic especially when I informed her I was feeling under the weather. Dr. Chung then came in and walked me through the exact recommendations he had for my teeth and answered all my questions very thoroughly and transparently. Overall the experience was extremely swift and judgement-free.

I just finished with my new tooth and a new crown. Took a few months to get it all completely done…read morewhich is a normal process. Outstanding work Would recommend without hesitate.

hi hello I highly recommend this dental facility…read more Dr Bryant Nguyen & his staff was best of the best!!!!! Showed me with radiographic xrays and pictures in the computer my dental issues I was able to understand my dental health is as important as my overall health very well pleased with services offered & I was able to watch a movie to distract my anxiety. please visit gold coast dental if you may need any dental procedures Thank you Dr Bryant!!!!

I had a great experience during my dental cleaning appointment. The entire team was welcoming,…read morefriendly, and professional from start to finish. The hygienist was very thorough and took the time to explain everything clearly, making me feel comfortable throughout the visit

I have been coming to Shaw Dental for a couple of years and they always do such a great job. Dr…read more Shaw is great and gentle. You take that for granted until you hear the horror stories from your friends and family about their experiences at other locations. I typically come for simple cleaning and cavities but I am working with her on my root canal and crown and I get the same great experience. And the whole staff is great and professional.

I would recommend this place to all my family and friends. I had a great experience. All of the…read morestaff is knowledgeable and friendly. I usually experience anxiety at dental visits, but not here. Dr Shaw is very patient, understanding, and will explain everything very thoroughly. I will definitely come back for sure.

I've been coming here for over 18 years....as old as my child! Friendly receptionist....love…read moreJennifer...she is the best and both Dr. Jeng and Dr. Lee are kind and awesome. Once you make an appointment and you get to the office you are seen in pretty much on time for the most part with minimal wait! Squeezed me in to get my tooth checked out right before the holidays to prescribe me meds and referred me out to a specialist that I needed to see for the new year! Appreciate their professionalism!

I would strongly caution anyone considering this office. My daughter came in with severe pain in…read moreher molar. Dr. Jeng confirmed she needed a root canal and even offered to perform it the same day since she was in tears. Unfortunately, his receptionist, Jennifer, stopped him and insisted our insurance wouldn't cover the procedure. She instead referred us to a specialist, claiming it would be "significantly less." After calling our insurance, I learned this was not true. Our insurance is in network and would have covered a portion of the procedure had Dr. Jeng performed it in office. Instead, we ended up at the specialist the next day, paying $1,400 (after a 25% insurance discount). A general dentist would have cost less, and most importantly, my daughter suffered an additional day of unnecessary, excruciating pain. Even Jeng said it would have cost $1000 if I paid him cash. When I left a voicemail expressing my concern, the response I received from Jennifer was dismissive and unhelpful, simply suggesting I call my insurance company. No apology, no ownership, and no attempt to make things right. This is ultimately Dr. Jeng's responsibility. Hiring staff who provide inaccurate information that delays treatment and increases patient costs is unacceptable. I will be filing a grievance with my insurance provider regarding this office.

Dr Wali has a great dental office with a very friendly and professional staff…read more The receptionist handles all paperwork and answers any questions easily. Dr Wali is very comforting and I love the relaxing videos and soft music while I am in the chair. She explains everything she is planning to do and I trust her completely. She also makes sure I have as less discomfort as possible. Excellent staff and care !!

Derek P. Dr. Teena Wali is an extremely thorough…read moreprofessional and also a very nice person. I'm 90 and have been to many dentists in the many countries I have worked in and I strongly recommend her.

I highly recommend Dr. Kenneth and his team…read more A few months ago, I went to the ER because I was experiencing severe jaw pain and headaches. After seeing numerous dentists in Los Angeles and Irvine over the years, no one had ever identified the root cause of my symptoms. Dr. Kenneth was the first dentist who correctly diagnosed my TMJ and provided treatment that finally brought me relief. His knowledge, experience, and attention to detail truly set him apart. My parents are also patients of Dr. Kenneth. My mother has dementia, which can make dental treatment and following instructions challenging at times. She is picking up her new dentures today, and throughout the entire process, Dr. Kenneth has been incredibly patient, compassionate, and understanding. He took the time to work with her at her own pace, explained things carefully, and always treated her with kindness and respect. It is rare to find a dentist who combines extensive experience, clinical expertise, and genuine compassion for his patients. Our family is very grateful for the exceptional care he has provided. I would highly recommend Dr. Kenneth to anyone looking for a skilled, experienced, and caring dentist.

Dr. Cho is the best dentist I have ever had! His knowledge, experience and professionalism combined…read morewith his integrity always makes me feel at peace that I am in good hands! If you are like me and want a dentist who will explain why he he is doing what he is doing and who, himself, never stops learning how to improve his service, then you will be very pleased with Dr. Cho! Also, if you have any TMJ or bite alignment issues, Dr.Cho is one of a few dentist who is well qualified to help! When I first went to him I was in chronic pain and didn't even know why! After a short time with a properly adjusted knight guard the vast majority of my pain went away! The front office staff is also a joy to deal with! I always feel like I'm visiting people who truly care about me and my family!

We absolutely love Dr. Kim and the entire staff! Our children have been coming to Dr. Kim since…read morethey were very young, and we couldn't be happier with the care they receive. Dr. Kim is incredibly professional, and the office is always spotless, welcoming, and family-friendly. The environment makes our kids feel comfortable and relaxed--they are never afraid of dental visits and actually look forward to seeing Dr. Kim for their checkups! The staff is always kind, patient, and friendly, which makes every visit a great experience. Thank you, Dr. Kim and your wonderful team, for taking such great care of our family. We highly recommend this office to anyone looking for an excellent pediatric dentist!

We love this place. Vey accommodating if you need an appointment. Especially if you need an…read moreemergency visit. Staff are very friendly most especially the dentist. She is so nice, and keeps you informed of the work that needs to done.

I cannot recommend Diamond Dental enough. Staff made sure I was comfortable the entire time. The…read morestaff is professional, and the office is clean and modern. They were prompt with my appointment time and clearly explained the cost and procedure beforehand. Great dental experience in a long time.

Great place and nice staff. Been coming here for over a year and never had a problem.read more