I've been coming here for over 18 years....as old as my child! Friendly receptionist....love Jennifer...she is the best and both Dr. Jeng and Dr. Lee are kind and awesome. Once you make an appointment and you get to the office you are seen in pretty much on time for the most part with minimal wait! Squeezed me in to get my tooth checked out right before the holidays to prescribe me meds and referred me out to a specialist that I needed to see for the new year! Appreciate their professionalism! read more

I would strongly caution anyone considering this office. My daughter came in with severe pain in her molar. Dr. Jeng confirmed she needed a root canal and even offered to perform it the same day since she was in tears. Unfortunately, his receptionist, Jennifer, stopped him and insisted our insurance wouldn't cover the procedure. She instead referred us to a specialist, claiming it would be "significantly less." After calling our insurance, I learned this was not true. Our insurance is in network and would have covered a portion of the procedure had Dr. Jeng performed it in office. Instead, we ended up at the specialist the next day, paying $1,400 (after a 25% insurance discount). A general dentist would have cost less, and most importantly, my daughter suffered an additional day of unnecessary, excruciating pain. Even Jeng said it would have cost $1000 if I paid him cash. When I left a voicemail expressing my concern, the response I received from Jennifer was dismissive and unhelpful, simply suggesting I call my insurance company. No apology, no ownership, and no attempt to make things right. This is ultimately Dr. Jeng's responsibility. Hiring staff who provide inaccurate information that delays treatment and increases patient costs is unacceptable. I will be filing a grievance with my insurance provider regarding this office. read more

Best care, best service and staff. Been going here for almost 20 years. Dr Jeng really cares for his patients and does what is best for them. read more

We've been going to Chester for at least 20 years. Chester really cares about his patients and if you have an emergency he's right these. Chesters the BEST!!! read more

Dr. Jeng has been incredibly helpful and kind in treating my dad. My dad had an old crown fall off; Dr. Jeng was accommodating and saw him for a stress-free same-day appointment. I recommend Dr. Jeng and his practice! read more

Excellent dentist , everyone so nice and helpful. I've been many times and willing to help with short notice

‼Run if you don't want him to take your money‼‼!! ‼I came in for something cosmetic. Only thing is they asked for the money up front. Which I thought was not normal. And when I asked why? They said they needed the money so they can " start" working on it. So I thought hmm maybe something changed so I paid the $700 that they asked for . After I left something didn't sound right. I called my insurance because that did not sound right. Comes to find out My insurance said no. They are supposed to do their job then send the amount to the insurance company. Long story they got caught I called them out cheng was so upset because I told him I would put him on blast!! he literally gave me my money back $ 700 immediately lol he said I'll give you the money back right now just don't say anything!!! Like wait why would he just give me $700 right?? If you did no wrong?I let my insurance know about this and apparently they do this all the time. anywho i have kept all my messages! ‍ moral of story don't try and take peoples money without treating them first!!! read more

My family and I drove from Orange County to Dr Jeng for dental Services. Not only is he polite, informative and skilled but also up to date with knowledge and experience. I held off on visiting a dental office due to covid until I learned of Dr Jengs strict guidelines for safety and health on Covid. I highly recommend him. read more

Dr. Cheng is VERY PROFESSIONAL, he has empathy, compassion, A VERY GENUINE BLESSED SOUL. Dr Cheng works ethics & the safety of his business, his employees & his clients are OUTSTANDING... During this time SPECIALLY with Covid19 , Dr Cheng has a duty to PROTECT, insure SAFETY MEASURES be enforced during Covid19 ... I would NEVER expect anything less from him or his staff members... Thank you Dr Cheng for protecting your safety, your staffs safety and your clients safety ... WE ABSOLUTELY LOVE THE HECK OUT OF YOU... read more

I don't like the fact that they put me with Dr Lee his wife or any other doc when I wanted to have my treatment with Dr Jeng. All the time I had the filling and scaling by the doctor other than Dr Chester Jeng was unsatisfactory. I still feel the unpolished filling particles between my tooth. Years ago, I really loved how Dr Chester Jeng treated me but lately every time I made an appoint, they insisted me to place with other doctor against my wishes and I didn't like the outcome. read more

I want to start off with saying Dr. Jeng has made me not hate coming to a dental office to get treatment. Dr. Jeng makes all treatment the most comfortable, and his staff is the absolute BEST starting from the front desk lady Jennifer, she is so friendly always so welcoming BUT most importantly she works with my busy schedule & she accommodates all my appointments as needed. Dr. Jeng is the Best Dentist Out here, He has taken care of my daughter and myself for the past 10+ years Put my daughter through braces, did periodontitis treatment and now she has the most amazing smile .. my smile is in the works .. Dr. Jeng is working his magic to give me a beautiful smile as well, I will post pictures soon!!! read more

Rude and unprofessional service received from Jennifer. I have filed a grievance with my insurance company due to my experience with this office. Of note, my horrible experience with this office and poor rating is only because of the front receptionist, Jennifer. I did not see Dr. Jeng. I did see one of the other dentists and had no problems with his professionalism. The dental assistant was also very friendly. I have since changed dental offices in spite of being in the middle of treatment. read more

We have been patients of Dr. Jeng since 2003. My husband and I, as well as our two sons, absolutely love him and and have experienced excellent care with his practice. Dr. Jeng is completely honest, caring, genuine, and never tries to upsell treatment or cosmetic services. Because of all this, we drive from south OC to see him every six months! We won't see anyone else. Highly recommend his practice! read more

I've been going to Dr Jeng since 2001 and it's always been an amazing experience. He did my orthodontic treatment and he does my regular yearly check ups. He's honestly one of the best dentists/orthodontists that I know and that is the reason why I continue to see him. As far as the front desk goes they've always been nice to me and made my appointments on time. I have no issues with them. read more

I usually hate going to the dentist. But ever since I have known Dr. Jeng and his wonderful staff Especially Jennifer I actually enjoy and look forward to going for my visits. He is an amazing dentist and during these COVID times I know I am safe to go to his office because they follow strict CDC protocol. I highly recommend this facility. read more

Where do I begin? DR Jeng and his staff not only took me in last minute for a double emergency root canal, but they were quick, easy to work with, and very professional. What impressed me the most is how the dr took time out of his busy day to call in emergency antibiotics /pain reliever when I couldn't make it in to the office in time to treat an infected tooth. He and his staff went above and beyond to assist me with my dental problems. The office is clean, comfortable, and conveniently located fairly close to the freeway. The front desk lady Jennifer was very helpful with her courtesy calls to remind of appts and rescheduling. I highly recommend this dentist. I also believe that most of the staff here are bilingual which is an added bonus read more

Awesome experiences each time. Friendly staff makes you feel welcome from the moment you make an appointment. I was greeted by a friendly woman named Jennifer and she made making an appointment a breeze. read more

We have been looking for a new DDS and I appreciate the comments on the practice by current patients. I especially appreciate that Dr. Jeng's office follows the strict CDC guidelines and will protect all patients by refusing service to someone that has a temperature as noted by another reviewer. Giving a law abiding office a negative Yelp review for following the CDC/state guidelines says more about the reviewer than the DDS office. I look forward to my appointment with Dr. Jeng. read more

I have been going to Dr Jeng a little over a year, I get my temperature taken every time. Once it was a little high but Jennifer noticed I had been sitting in hot car on phone so we waited a few minutes and took it again and it was normal. It's a very professional well run office , totally tuned in to Covid and they all were protective masks, gowns, gloves. If I had a fever no matter what, it wouldn't be Dr Jeng's fault , it is what it is. Too bad if someone drove too far , they missed a chance to see a great dentist and staff. I am grateful I went there after my dentist retired. read more

I was in town for the funeral of my mother-in-law. The day before I was supposed to fly home, I came down with a massive toothache. It was suggested that I try to see my mother-in-law's former dentist to see if they could help. It was just about closing time, but they kept their office open to see me, took x-rays, determined I needed a root canal, wrote me a prescription for antibiotics and pain pills for flying the next day and only charged me for an office visit! They were so kind and totally understood the circumstances. I'm home now, pain-free and have a root canal scheduled with my local endodontist. Thank you so much, Dr. Jeng and staff! read more

Highly recommend this office to anyone!! My dental visit with Dr. Jengs office was great! I went for a cleaning and help with my TMJ. They followed CDC covid procedures very well and I felt very safe and comfortable with this staff. read more

I am always greeted by the friendly staff when I enter the office and even though Dr. Jeng is busy, he always asks me about my life. I've been coming here to get my teeth cleaned and eventually for braces and my wisdom teeth removal! Their staff is trustworthy and efficient and both Dr. Jeng and Lee are competent, caring, and personable. read more

I saw Dr. Jeng a few months ago for a root canal that was done at a dental school but it kept bothering me. He redid the root canal and crown and it's been pain free since. Dr. Jeng is very gentle and his assistant Alfonso is so nice. Thank you Dr. Jeng! read more

I have been going her since I was 10 years old. My wife was in a car accident and need a tooth repair. We called told them we are running 5 -10 minutes behind we were told it's fine. We got a call saying it's been 10 minutes and they canceled our appointment and said there 11 o clock arrived at 10:40. Highly disappointed. read more

Everyone has had their experiences with tooth pain, but not everyone has had an experience with tooth pain the week everyone was to self-quarantine due to the coronavirus and businesses were shutting down. That was the situation that I was in. I had excruciating pain and needed to find a dentist ASAP as I needed to have a root canal. I called around to a few dentists on yelp and many of the dentists were reluctant to see me as the "self-quarantining" idea was new and many people didn't know what to do. After calling Dr. Jeng's office and speaking with his staff, they told me that I could be seen the same day as they could tell I was in a lot of discomfort. They obviously took extra precautions (like taking my temperature, etc), but it was so comforting to know that with businesses shutting down and people self-quarantining, Dr. Jeng's and his staff were able to see me. Highest Recommendation to Dr. Jeng and his exceptional staff. Oh by the way, although no one looks forward to a root canal, my surgery at Dr. Jeng's office was quick and I was pleasantly surprised to not experience much pain after the procedure. read more

Great experience every time I go there. The place is very nice and clean and the staff are friendly. Highly recommend this dentistry.

Dr. Jeng is an excellent dentist. He took the time to explain every procedure he was doing. For example, when I got my teeth whitened, Dr. Jeng was very supportive, and thorough when explaining the process. He is a professional and highly recommend Dr. Jeng to everyone. He is the best dentist I have ever had. read more

Dr. Jeng has been my dentist since I was in grade school, and he's the best around! He and his staff are attentive, caring and friendly. It's really rare when you can find a doctor or dentist that actually knows you and cares about you. Highly recommended. read more

It was my first time at this dental office and let me tell you even though I arrived late. The Dr was quick and to the point, I had informed staff I had to be back at work soon and they accommodated me. I just started with this dental office so I'll see how it goes for me! lol But love how the Dr. and staff treated me in a professional matter. read more

We have been going to Dr Jeng and Dr Lee for 10 plus years. Always professional and courteous. Dr Jeng took care of my daughters orthodontics as well as all our general dentistry needs. His receptionist, Jennifer, is always friendly. My niece flies in from Northern California to see Dr Jeng. Wish I could give this office 10 stars! read more

Just had a root canal done and the receptionist Jennifer was able to get me in three days early which I really appreciate. I've been coming to Dr. Jeng with my kids for about 8 years now and had my oldest daughter's braces done here and they're absolutely the best. read more

Dr. Jeng and all his staff are amazing! I have been a patient for over 10 years and always receive excellent care for myself and my family. I have also recommended him to many friends and coworkers. Right now with the COVID rates increasing it's very important to feel safe when receiving dental services. He follows the CDC guidelines to maintain a safe environment and although it may be inconvenient if someone is turned away because they have a temperature... it is absolutely the correct thing to do. I work in a hospital and I see firsthand how devastating this disease can be. I highly recommend Dr. Jeng and associates for their excellent dental care and for providing a safe environment for all their patients. read more

Chester and Laura run a great practice. Always happy to see patients, and good about providing caring service, plus referrals whe they know you would be better served with a specialist. Great dental office! read more

This chester jeng dental office is a fraud they will over bill and bill your insurance twice and say it was an emergency visit so they can charge more. I am filing a complaint with the AMA and also the BBB. The insurance co is investigating them. DO NOT GIVE THIS PLACE ANY BUSINESS!!! read more

Dr Jeng has been our family dentist for years! He's extremely caring and personable. Him and his staff always make my visit enjoyable by their warm smiles and genuine care. I trust Dr Jeng and his staff and would recommend him to anyone. My fiancé and I are getting married in a few months and I will do anything to keep Dr Jeng as my dentist and continue to keep him in my growing family. read more

Dr. Jeng has been our family dentist for over 10 years and we wouldn't think of going any where else for our dental care. Clean office, friendly staff and more importantly, the dentists are thorough and gentle and I especially appreciate their innovative techniques. Dr. Jeng always takes his time to explain procedures and checks in with you to make sure you're doing OK. Thanks everyone, as for me and my family we will continue to make this our go to dental office no matter how far we've all moved away from La Habra. read more

Been going to Dr. Jeng and Dr. Lee for over a year and now I am getting my braces done. Dr. Jeng is very detailed with all my questions and always have a smile. The assistant girls are very nice and I get all my concerns covered. Worth the driving all the way from OC. read more

My family has been looking for a new Dentist for quite some time now. It was challenging to do so with covid and with three young kids that are terrified of the Dentist. On our first consultation at the Tustin location, the staff and Dr. Jeng were so welcoming and kind. I can't say enough about their professionalism and knowledge. The kids said that their procedures were painless and did not cry or scream. My oldest no longer hesitates to inform me when a tooth hurts so that I can make an appointment. Also, we appreciated all the safety measures the office had in place including air purifiers, hand sanitizers, sanitized pens, etc. Although filling out the relevant covid forms and taking temperature checks does take time, I appreciate the fact that the office is diligent in strictly adhering to the safety guidelines. I felt safe knowing that the office was taking all safety measures seriously and not cutting any corners. I know that my family has found our new family Dentist. read more

I have been going to Dr. Laura Lee for more then 10 years, she is straight forward and honest. She did an amazing job with designing my crowns/veneers and make my smile look like a million bucks. The office is professional, clean and friendly. I continue travel to La Habra to see dr. Lee after I move out the area. read more

This review is for one of the dentists at Dr. Jeng's practice. I have been coming to Dr. Desai for a few years now and I've always been more than happy to be in her care. I've had bad experiences with dentists in the past and when I switched to Dr. Desai, I was blown away with how great my experience could be. She is very professional, friendly, and funny. I'm also happy with how well she explains everything to me so I am clear on what I should be doing and what options I have. I would definitely recommend Dr. Desai to anyone I know. read more