Asked them to quote a shower door installation. They came, took measurements. Then NOTHING. No…read morecall, no quote. When I called, they said they'd check it out and get back to me. Again, NOTHING. Called again, couldn't even find a record of my calls or their visit to my house to do the measurements. What an incompetent, inconsiderate, uncaring bunch of losers. I don't care if they consider my job too small for them, just tell me.

They installed a shower door replacement for us. The measurements were perfect. Unfortunately for…read morethe installers, the old door was glued in beyond belief and the job required diligent, persistent, careful adhesive removal. Not only did they tackle it as if it wasn't a problem, the new installation is perfect. Not the first time we've used them, they have always been great. Maybe the 1-Star Bruce M from San Francisco confused my wonderful local glass shop with the San Francisco City Glass. Hey Bruce, next time you're in Cadillac you're invited to see my shower door! LOL

We live on a golf course and as happens, some awesome golfer got a hole in one, through my window!…read moreI called the Glass Guru to replace my dual pane window, he came out promptly to measure for replacement, sent me an estimate which I quickly signed and returned and then, nothing. We have not heard back at all. I have called NUMEROUS times the past 2 weeks and have had ZERO communication from him. I dont even know if he's still alive. Very disheartening. At this point I'm worried, but I have to call someone else. I would recommend you do the same

Steve came out immediately and measured and ordered replacement High E windows for my Anderson…read moreFrench doors, which had leaked badly after 20 years. Windows came in in a couple of weeks. The Technician who did the replacement work was friendly, extremely fastidious, and very detail oriented. He cleaned up meticulously when finished. All in all, a highly pleasurable experience. Glass Guru exceeded my expectations. I recommend them without any reservations, and I will use them again!

Quick turnaround for windshield replacement. They were able to get windshield within hours even…read morethough it had to be delivered. Family owned.

Reasonable prices and they have good quality of glass. We purchased two custom sized replacement…read moreshelves for our China cabinet. They fit precisely and cost half of what we thought it would.

Cut the glass I needed correctly from the examples I gave them. Took a little longer then I…read moreexpected but not bad.

Jeremy went above and beyond the call of duty in finding me a part I needed for my broken shower…read moredoor. I could not find it anywhere, even online, but somehow he tracked it down for a very reasonable price! This company is a real boon to our town, and you can be sure you are in good hands if you hire them.

I would highly recommend Mitten Glass in Traverse City. Jeremy was very nice to work with and…read moreexceeded our expectations. We ordered glass shower doors and seedy glass for our kitchen cabinets for a new home. My husband was going to install the shower doors and Jeremy was very kind and said he would talk my husband through the installation process if needed. Well, as it turns out the doors came in, Jeremy called and said he would deliver them for us (for a nominal fee, (which was totally worth it) and that his guys could install for us if time allowed. They came out on a snowy day and did a great job installing and were very professional and nice. The seedy glass looks great in our cabinet doors, which Jeremy installed as well. All in all it was refreshing to deal with such a nice man, business and employees and that they actually did what they said and went above and beyond.

I had Michigan Screen & Window do a number of door and window replacements at my house. I was very…read moreimpressed with their attention to detail, cleanliness, and well executed installations. I had a very old door that we wanted to preserve, but add a deadbolt to. They came up with a really clever solution to make it work. I will definitely hire them again this summer to install a larger window in my attic!

Had Michigan Screen & Window out to do replacement side windows off my deck windows as well as…read morereplace a very old screen slider to my French doors. They came up with an improved product and method that works like a charm. Such an improvement. Jamison came out to do the quote and measurements and Rob did the repairs. He did an excellent job. Friendly, skilled and exceeded all and more of our expectations. So refreshing to see such attention to detail. Highly recommend!

Very responsive and did a great job repairing cottage window. Out the same day for a quote and…read morewindow delivered and installed within 3 weeks. Thank you.

I live in Traverse City, Michigan. I dropped off my "Exterior" window due to a single pane…read morebreakage on a Tuesday. I was told it would be ready on Thursday or Friday and they would give me a call. Friday afternoon about 4pm I called to see what was going on since we were going to have rain over the weekend. No answer even though they are open till 5pm, I guess the weekend is more important than a customer! I did not get a call and could not leave a message. I looked on the their website and they are open till noon on Saturday. Drove over and they are CLOSED. Website is for shit! Talked with the call center on Saturday and they told me the window was ready on Friday, but no call so I could pick it up before the rain. Monday I called and finally picked up my window. DON'T DUE BUSINESS WITH THEM. NEXT TIME I WILL USE TWIN BAY GLASS! This way I know a promise is a REAL promise!

Every time it rained the windshield on my old Jeep leaked enough to create a puddle on my…read morefloorboard. I took it to this local auto glass business to finally replace the dang thing and I am very pleased with the result. The first glass the warehouse sent had a small flaw and Gary conscientiously re-ordered a perfect one. My vehicle was ready to roll within a few hours of leaving it with him and it was returned with the interior much cleaner than when I left it. Gary goes the extra mile with customer service. The installation looks beautiful and he let me know he took care to address a rusty spot under the trim which no doubt will help prevent future problems. I highly recommend this business. Patricia W.

From the owner: Get all your Automotive, and Home Glass needs met under one roof. Affordable Glass Pro has more…read morethan 30 + years experience in the Glass Industry. What sets us apart is quality Service, Good Customer Relations, and Affordable Prices. Call us First for all your Glass Claims and We will make the Claim for you while your on the phone with us, We are Glass Claim Specialists. Mid Michigan's Glass Experts.

We just had new shower doors installed by Twin Bay Glass. I absolutely love this company. Their…read moreemployees are so professional and the work is above my expectations. I would recommend them to anyone looking for glass services.

Great service. Great employees. Best glass company anywhere. I've had a shower door installed…read morewindshields fixed and replaced. Always happy with results.