Service.. as in work on my VW was top notch. Everything that needed was fixed a price that was…read morelower than anything around, they also informed me on future repairs. And if you call them they always answer on work hours . Love this place

Every tech there was very helpful, I was with my 2 children when vehicle was having issues, they…read moredid inform me that they did not work on vehicles that are not Volkswagen or Audi but my car was misfiring and they wouldn't let me leave knowing that I had the babies in the vehicle with me, that alone says a lot about everyone there, it was 4 guys, I don't remember there name lol but 1 black, 1 Asian, and other 2 appeared to be Caucasian, they made sure that my car was up on its Maintenance before I left doing more then just the coil packs that were needed, topped off my oil, trans, coolant, and windshield washer fluid lol talk about be spoiled. But I appreciate you guys snd thanks for making sure the babies and myself were safe before taking off!!!

I've got my mandatory annual NC safety inspection done, called Fayetteville Auto Service and they…read moretreated me like family. Dave answered my call. I've been to many different auto service and so far, this is where I'm gonna get my oil changes and my brakes serviced. From day one, I'm a fan. Go now if you have any check engine light or something. I'm sure he will lay down the issues and give you an honest opinion. Thanks Dave! Value is awesome.

I didn't see the response as I hadn't realized I made the contact thru here. I usually get Dave by…read morephone directly. He's a great & honest mechanic (over my long life I have only found 2others I would say that about!) I highly recommend his work, honesty & professionalism.

Needed a 100 year old Model A Ford original radiator cleaned and checked out for a restoration…read more Everyone there was so kind and handled the job with respect and timeliness. Great job everyone and especially to Chris! He has been doing his job for a very long time and they are all lucky to be together! Thank you all for taking such good care of my needs. Jon Warren 1929 Model A roadster

My experience with Harrell's Tire & Automotive has been an absolute nightmare. I brought my vehicle…read morein due to persistent misfires and specifically chose this shop because they are listed as a Jasper-approved transmission mechanic. What followed was a series of miscommunications, incomplete work, and questionable billing practices. From the start, I was told by Kaleb that a full diagnostic and fuel pump replacement had been completed. I approved the fuel pump replacement based on this information. However, after multiple follow-ups and showing up to pick up my vehicle, I learned the fuel pump was never replaced. Despite being told the vehicle was running smoothly, I paid nearly $900 and received my car back in worse condition--it no longer even turns over. I also provided the necessary parts for the EGR valve replacement, which they ignored. Instead, they charged me $248.32 for their own part, despite clear instructions to use the one I provided. Their response afterward? "Oh, you wanted us to use your part?"--which had already been discussed. I was billed for multiple levels of diagnostics and essentially nickel-and-dimed, yet I never received a single clear diagnostic report. When I requested documentation to justify the work and charges, I received vague responses with no real findings. I followed up repeatedly by email, and no one responded--even now, I still haven't received the information I asked for. Every time I asked for clarification, I was ignored and when finally receiving a response, i was told the issue was now "out of their scope"--but only after hours and only after repeated follow-ups. This is especially misleading since they are listed as a Jasper-certified transmission repair shop, and that's exactly why I brought my vehicle to them. Despite this, they referred me to another shop that isn't even Jasper-approved. What's more, only 1 of the 4 core issues was addressed. No O2 sensor replacement. No proper resolution of misfires. No transmission diagnostics. No fuel pump replacement. The vacuum leak diagnostic is listed on the invoice, but the explanation doesn't make sense--especially when they claimed they couldn't run the car long enough for transmission testing, yet also said a test drive was done. Prior to dropping my vehicle off, it had misfires, but it started and ran. After picking it up, it won't even turn over. The situation is worse now than when I left it with them. Kaleb claimed it was running well right before pickup--but that clearly wasn't true. They are legally required under NDOJ guidelines to provide detailed documentation of diagnostic findings and repairs, and they've failed to do so despite repeated requests. I never expressed confusion. I approved the repairs--I simply wanted a record of why they were needed and what was found. Instead, I was dismissed and told I didn't understand, which is both false and insulting. This shop lacks honesty, transparency, and professionalism. I paid $900 for a car that's now non-functional, received no valid documentation, and was misled about what was done. Absolutely unacceptable. I would not recommend this shop to anyone under any circumstance.

Had a service appointment two days ago. Waited in the waiting area. What a pleasure! Coffee,…read moresnacks, water all provided. Clean restrooms nearby. And all this without having to drive to Cary! This is our second vehicle we've purchased through Clark and I can't recommend them more highly.

Had a need for a new inspection. As I'm new to the area, my homework suggested I visit Clark's…read more Just as expected from a generational family owned Cadillac store, I was treated incredibly. Highly recommend.

Great, honest customer service. Won't go anywhere else from now on. Found problems Toyota service…read moredid not.

So I needed a brake light replaced, Jason said everyone was at lunch, but he came out and replaced…read moreit himself. Said I needed 2 new tires, he ordered them, made an appt to get them done next week, and he put in the book the price for the tires and the brake light to be paid on my next visit. Unreal service-this place is the only place I will take my cars. Thank you!!!

I would not recommend Brakes n Axels. I brought my vehicle in multiple times for the exact same…read moreissue, and instead of properly diagnosing the problem, they kept replacing parts and billing me each time while the issue continued. It felt more like guesswork than competent repair work. I eventually took the vehicle to another mechanic, who quickly identified the actual root cause and repaired it for a fraction of the cost I had already spent at this shop. To make matters worse, the second mechanic also found defective work from Brakes n Axels that is now causing additional issues. Paying repeatedly for unsuccessful repairs is frustrating enough, but finding out that previous work was poorly done makes it even worse. Based on my experience, I cannot recommend this shop. I also found out that they charged me for a job that they never did and when I confronted them, they got very rude and told me see you in court crazy how they went there, but I guess that's what we will do then do not trust these people.They will charge you for things that they do not do. They are not good people. Do your research. They also have a F with a Better Business Bureau.

Ms Sheila, Steven and the whole team is a great group of mechanics locally known in Fayetteville…read morewho have consistently provided my family of vehicles the utmost care, professionalism and fixing. My 2013 Altima needed some touchups to its struts and suspension. They were able to fix my car and get me back on the road safely. Couple days later, I noticed something wasn't operating correctly, the team told me to bring the car back in for them to have a second look. Again they were so understanding and accommodated me. I absolutely love that they didn't try to charge me for the additional service I needed to bring my car in for service. I recommend this place and would take my vehicles there in the future.

Talk about feeling uncomfortable and feeling ripped off, let me share it. On May 13th, I took my…read moretruck there for an A/C leak and after $100 I was told there were no issues found. They had replaced the refrigerant and I was good to go but if the A/C went out again to bring it back. On June 3rd, my A/C stopped working again so I took it back to them. When I arrived to drop it off I was wearing my Army PT shorts and the front desk lady came closer, looked me up and down and said: "Look at those legs! I'm glad it's warm outside and that's right, I got no shame." I'm glad my wife wasn't there, cause it would probably have gotten ugly. Anyone would feel flattered with a compliment, but that felt completely out of place and wrong. Now imagine the opposite, I'm the one behind the counter and say that to a lady coming in as a customer? Later on, Bob called me and explained the Condenser was bad and it would cost $775 to replace it. I told him I would have to wait to get it fixed. He charged me again $50 this time which to my surprise would not be counted against the $775 if I brought it back to them. I just got off the phone with Auto Zone and they have a brand new Condenser for $120 w/ lifetime warranty. Called another shop and they can replace it for a fraction of the cost. Best of luck to anyone bringing your vehicle there.

My Son was ripped off by this company. He is a soldier in this great country's Army, and way too…read moretrusting. He brought his Mazda 3 in with a wobble at speed. This company said it was his rear Calipers (brake). Really?!? They replaced the rear Calipers, with no consent, did not supply the damaged parts at the end, and charged him over $500.00! Guess what?!? Didn't fix the problem (imagine that!). My son had to take the car to another (honest) repair shop, which diagnosed the problem as the front rotors. Now, I know cars, so the front rotors sound are way more the likely culprit! I am 56 AND HAVE NEVER, EVER, HAD TO REPLACE THE REAR CALIPERS ON ANY VEHICLE I HAVE EVER OWNED. Buyer beware.

My favorite auto shop! I've been here twice now (first time I had an alignment and second time an…read moreoil change) and will continue to come back. They're affordable, let you know about other service recommendations without pressuring you, take the time to explain why you may need other services, and the waiting area is clean and welcoming. While you wait, there's usually cold water and some candy in the waiting room. They are usually pretty fast with getting your service done and I'm just now seeing they have specials as well! There were also several people that walked in while I was waiting asking for things and they are honest when they can't/don't have the supplies to execute a service. Really nice people!

Told a guy named Bill I had car warranty .He added some fee for him having to call my warranty that…read morewas going to pay for car and it would cover the wheels ..he calls about the cv boot which wasn't talked about and continued to call warranty trying to get money out of them and myself