We cannot say enough good about Ken Freeman and his coworkers. Extremely friendly and helpful,…read moreworked hard and fast and did a body repair on our 4Runner. They couldn't have done a more beautiful job!!! The cost was also very fair. My husband and I highly recommend Ken's Bodywork's!!!

I don't recommend this business for auto body repair. My husband brought his terrain in after…read morehitting deer. It took them much longer than anticipated. Additionally, the tire they replaced isn't connected to the sensor any longer, the clips on the fenders they replaced are falling off and the fender is repeatedly coming off, and the headlight they fixed no longer works. I have no idea why someone would pay thousands of dollars for this shoddy repair.

I had a small cosmetic job done on my car. The team there was efficient and the process was smooth…read more The work done was good. They handled the insurance directly and that too was seamless. I was happy and would recommend them. Nice people too.

Fantastic customer service and quality work. Everyone…read moreespecially Dan were customer service driven.

Great service, responded to my yelp estimate quickly and made completed the repair in one day…read more Foreign vehicles repair

One star cause I can't give them a zero. I'm a female and I dislike being told lies. Im little of a…read moreYouTube mechanic. I ask for a quote for a suspension compressor on a Lincoln Navigator. He tells me 850 is the estimate but depending on what state my vehicle suspension compressor was made is going to depend on the price. I called NAPA for the part and to validate this state's making different parts which was a lie. Arguing was pointless to someone that just wants to take advantage ugh so over this place and I didn't even use them. Thanks to there bad customer service I did it myself for 300.

Today I picked up a U-Haul off this lot and my experience was great. I didn't have to disturb the…read morebusiness or ask for help. My experience was good! The lot was clean, pick up and drop off process was effect less

Always great service. This is a very honest and in tune with good customer service I would…read morerecommend that business to anyone.

front end alignment and tire rotation. My appointment was honored and price was…read moreright.........thank you for the great service.

After being a dedicated customer for over 30 years, we are calling it quits with Earnie and Sons…read more First, when my husband brought his pick up truck in for repair, when he got the call that it was ready, and after spending $600+, it broke down within 1 block from the shop. Not only could they never figure out the problem, they charged us again for more work AND for the tow! Two years later, my hubby's other car began running rough. He dropped it off at Earnie's again. For the third time in two years, they changed the spark plugs and the initial coil. Before he could get off Owen Drive, the check engine light came on and it began running rough. Being non confrontational and a loyal customer, hubby wouldn't call to let them know they did unnecessary work, charged him, and didn't solve the problem. Instead, he is now taking it to the dealer. I couldn't stand the thought of them taking advantage of him (again) so I called and spoke to Sandy who relayed the information to Warren. When she returned to the phone she said, "If he wants to take it to the dealer, he can. We can go our separate ways.". I was appalled and shocked by his cavalier attitude, and heartbroken knowing that my hubby thought of them as family., Thank goodness he doesn't read reviews; I hope he never finds out how little they value 40 years of patronage and what he thought was a friendship.

While they were nice and friendly, they put my parts on wrong and tried to lie to me about it. It…read morewas a cluster. Went to another mechanic to get it done right

I had to wait a week & a half to get a few things done to my car & that really want a problem for…read moreme as long as the issues was fixed but the parts he had to order I was charged almost double what they cost. Then what really top the cake is when I did get my car back it had an issue I didn't have before smh. My being a female had a lot to do with this bad experience labor work that wasn't even complicated to put parts on was 1000.00$

Nykale is amazing! He helped us today when looking for a vehicle! He answered all of our questions…read moreand took his time getting to know what we wanted and needed!

The good, the bad, and the fixable. **if you are selling,…read morethey don't take POAs.** Buckle up, this will be a long one. By the end of it you might think I should have given a lower rating. Well. The good was just that good. The GOOD: Jenni. Saleswoman that greeted me when my appointment was running late. She got me started on selling my car. Pictures. Information. All the technical stuff. Here is how she became the star of her dealership. Even though I wasn't here job, she freely made time for me. Small talk. Shared tales of past car buys. How she had come to Mazda. Customers she had sold to, waiting for oil changes, came up to her to catch up. Wish her well. If I need a vehicle in NC, I'd buy from her. Ladies. Tired of being treated a certain way when buying a car. You've got an advocate in Jenni. Everyone else- she's a straight shooter. The BAD: called the night before and talked to Jordan. Told him my situation and said it would be a POA sale about 5 times on a 4 min call. Asked how early I could bring it in for an appraisal the following morning and he said 0900. Ask for Rob or Jordan. I showed up at 0855. Sat with Jenni for an hour. Rob was in a scheduled begging of the month managers meeting. (No sign of Jordan) So I was scheduled to come in when a meeting was already in place. Then. Rob picked up all the information Jenni had gathered and left to another office. 20 mins later he was back, where he then introduced himself. He stated that they [dealership] doesn't accept Power of Attorney buys. He was so sorry. And by the way they wouldn't have been able to match an offer I had come in with from another car buying source. They were 2k lower. Jenni said she was sorry for not knowing about the POA. WASTE of 3 hours. The Fixable: Train everyone in the building that you don't take POAs. Have no issue with you having a policy. Just better training. Second. Train people to take better appointments. I may not be in a hurry or have a full schedule, but some customers might not enjoy waiting an hour.

A Big Tire and Brake Company hire them to put a replacement engine into my truck since they blew up…read moremy original motor with mechanic error!! They have NO proper documentation from the other engine ...SO I have no idea how many miles is on the engine that they put into my Truck!! They left my truck extremely dirty, parts were not put back properly things were left exposed underneath my dashboard, grease all in my truck on the seats, floor mat on my door panel was full of grease my antenna is coming off on the outside the liner is coming off underneath the front windshield!! ... I would never recommend this company to anyone extremely rude unprofessional caught them in many lies!!! I am very disappointed in this company be aware!! They are very suspicious And not doing what's right for their customers!! Put you on hold and leave you on there never answer the phones we tried to call back!!

My wife and I are regulars at Cain's Auto Shop. Oil changes, brake/rotors and tire rotations. These…read moreare a just a few of the things I get done here. John runs an awesome business which is very hard to find around here. Prices are fair and they are super quick. Don't waste your time with other chains and shops that only care about your money.