Just purchased a new vehicle from Pinehurst Toyota. Zana and Brandon were extremely helpful with…read morethe process and helped secure a deal that I believe was fair...not great, but fair to both parties. As for my RAV4 hybrid...well, I absolutely love it! These folks are worth visiting if you're in the market for a new vehicle.

well overall, it's negative. Friendly Sales staff, but much after that Caveat Emptor…read more I purchased in Jan 2025 my new Vehicle, and with all the electronics purchased a few warranties. I traded the vehicle March of 2026 and applied for my refund on my extended warranties. I checked Bach 4, 5, 6 7 weeks later as it was suppose to only take 4-6 weeks for refund. went back week 11 and Oh, we never processed the paper work. we will start fresh and new, so it will be another 4-6 weeks. really, and how much interest are they gaining on my money. not a happy camper as I did use due diligence and not just let the ball drop. this goes hand and hand with service provided when they attempted to get " required " wheel alignment while still under full Warrenty, and charge $240. The service department kept the car and provided a loaner which smelled so bad, you gagged just getting in it. When calling this out, the only thing said, it's all we have. As stated above, Caveat Emptor when dealing with this Toyota dealership. I've purchased several Toyota models the prior 20 years and have to admit, Fords are looking good....

I scheduled an appointment with Leith Chrysler Dodge Jeep Ram to view a specific truck. Upon…read morearrival, I was told there was no record of my appointment and the truck I came to see was not on the lot. I was informed this was due to issues with the dealership's third-party scheduling system. If this is a known problem, it should be corrected rather than passed on to customers. According to the salesman, this has been a continuous issue for the dealership for quite a while. Despite the vehicle being unavailable, I stayed to discuss pricing so the process could move forward once the truck arrived. During that conversation, I was repeatedly asked how serious I was as a buyer, even though I had taken the time to come in person and was prepared to purchase. The dealership promotes a "no hassle, no haggle" pricing model, but the numbers were not presented clearly. An optional theft recovery add-on was initially included in the pricing and only removed after I questioned it. This was far from transparent and very clearly counter to their no haggle no hassle claim. My interaction with the sales team was far from professional throughout the entire interaction. The salesman failed to even provide his name and immediately jumped into trying to get me to agree to a sale even though the truck wasn't even present for me to assess. The interaction also reflected a lack of understanding of basic financing and payment options. When I explained that I would provide a certified check, the salesman did not appear to know what a certified check was, which was frankly surprising and did not inspire confidence in the professionalism of this dealership. I was then told the truck would be ready the following day between noon and 1 PM and that I would be contacted with an update. No one followed up. After the visit, I sent an email to dealership leadership outlining these concerns and giving them an opportunity to respond or address the experience directly. That communication was also ignored. This review is not based on price or negotiation outcome. It is based on avoidable issues with appointment management, transparency, communication, and follow-through. Customers should expect a professional and organized process and clearly this was not demonstrated by the team at Leith Chrysler Dodge Jeep Ram.

My current issue is their lack of integrity and repairs. I brought my truck in Dec 28th 2025 for…read morerepair due to a faulty fuel pump. I told them that the fuel pump was the issue, however, they "diagnosed" a faulty starter. The dealership ended up replacing the starter that was working just fine, leaving me with a faulty fuel pump still that worked intermittently. In their verbiage via service records I obtained clearly shows that they never even addressed the fuel pump, they just looked at the starter motor completely dismissing my concerns. March 8th 2026, the truck dies again, with the same issue, in the middle of a busy parking lot on a steep slope leaving me stranded and blocking traffic. I paid out of pocket, even though my warranty covers towing, to have to truck towed back to the dealership for the same issue. This time they finally admit the fuel pump was the original issue but refuse to assist by providing a loaner vehicle. Since they diagnosed the wrong part and completely dismissed my concerns, they should have provided a loaner since I am now without a vehicle again due to their incompetence. I have paid almost $2000 in rental car fees thus far due to their negligence and incompetence. Simply put, they refuse to help a long-time customer and a Dodge/Ram owner of the last 25 years simply because they don't want to cover rental fees - in their own words "We wont be reimbursed". This organization makes millions in revenue but still refuses to help long-standing loyal customers. Nothing but greed within their walls. Beware of all business you do with them, read the fine print, ask all the questions because they will find a way to rip you off. I know they will respond to this with their same song and dance asking to call management, however, speaking to them has done nothing.

I called to have my 2017 EZ-Go golf cart repaired. When I described the symptoms, they put me in…read moretouch with the mechanic to help resolve the problem over the phone. It is refreshing to have a company try to help an individual at zero cost. They have definitely earned my respect and future business.

HIGHLY recommended!! If you live in the Pinehurst area and are in need of a new golf cart or have…read morework done on your existing cart, this is the place to go !!!! Friendly customer service, knowledgeable staff, and could not be happier with my experience !! Thank you, CC !!

I usually come here for the service department, I have been to fords all over and can honestly say…read morethis is the best and ONLY ford that's genuinely worth your money and time. John from the service department, is a very respectable, professional and kind individual. He definitely deserves a raise for his patience. I've had some terrible experiences with ford dealership but the service here is exceptional.

purchased a new explorer and paid for the extended warranty..the transmission had to have seals…read morereplaced due to leaking.The axle on the drivers side starting leaking and it was repaired under warranty but the technician damaged the axle splines and had to order a replacement axle.The rear end now has a roaring sound and after an inspection it was determined that the gears were damaged and the assembly must be replaced at a cost of $2200.00 and because the extended warranty has elapsed by about 2000 miles they claim the damage is not their responsibility even though the splines were damaged when they performed the work.$40,000.for 69000 miles.I discussed this with the service manager and general manager but no help.You do the math and buy a chevrolet

I had a very frustrating experience with this dealership while trying to purchase a vehicle…read more I was provided multiple out-the-door price quotes in writing, $34,572. Later, the price jumped to over $37,000. I was then told the vehicle could only be purchased for about $36,600 if I financed through the dealership, even though all information was already provided and correct. This was especially frustrating because I already had bank approval for financing and had arranged for someone to take time off work to help me complete the purchase before the pricing changed. Refusing to honor a written quote under these circumstances felt misleading and unprofessional. Only one employee admitted that the tax calculation for my state had been their mistake, which was a relief. However, the next person I spoke with didn't seem to care and continued giving conflicting information. At one point, I was told taxes were "my responsibility," despite being quoted out-the-door pricing. I also asked to speak with the general manager who supposedly approved the pricing, but was repeatedly told he was unavailable. During one conversation, a representative raised their voice, which was unprofessional. I was ready to purchase immediately if the quoted pricing had been honored. I would advise future customers to get a fully itemized out-the-door breakdown upfront and confirm all details before committing.

I bought a 2024 Nissan Rouge on August 31, 2024. I was assured the car had been throughly inspected…read morefor issues before the purchase. Now three car payments layer, the transmission is slipping when it's cold, the tires need replacing and I'm being told there's a host of other issues the car needs. Why weren't these addressed before I bought the car? I'm being told this is normal wear & tear - I'm calling bull s$it. Not only are they telling me they can't find the transmission issue but they're 'offering' a long list of work that SHOULD HAVE BEEN DONE BEFORE I BOUGHT THE CAR. Just another case of selling a lemon-car to an unsuspecting female. AVOID BUYING THERE AT ALL COSTS!

The little Lady is all mine!! Thanks to Alex Wolf at Pinehurst Hyundai!! He worked tirelessly to…read moreget me the deal I was wanting!! Go find him!! Tell him Kerriann sent ya!! This is the Hyundai Santa Cruz Night!! My little bitty BEAST!!!

This dealership totaled my car while it was in their care for an oil change and did nothing to help…read moreMe in purchasing a replacement car. They are greedy and Chad Holderfield (Owner) is all about the money and cares very little about his customers. I will never use or purchase from them again!!!