9-23-24 Had an issue…read morewith a faucet. Richard got back to me quickly and arrived at my apartment at Avalon Acton, MA the same day. He was professional, personable and very competent. Five stars; excellent addition to the Avalon Acton Maintenance Team! Eric Fischer

Pool closed multiple weeks early this year. I find it frustrating that amenities that may have…read moreinfluenced apartment selection are not reliable. To be clear (based on the response), I do not understand how ineffective staffing policies keep residents safe. This closure was not communicated as a Covid-related closure. Instead, the correspondence from the Avalon office was that the closure came as a result of staffing challenges.

Well run facility. Lots of amenities, staff are friendly. Special shout out to the maintenance…read morefolks who are responsive and always repair issues the first time. One issue remains the trash removal process where especially the recycling bins, need at least 1 more removal per week

Consistent with the other RECENT reviews, this complex has gone completely downhill since Lincoln…read moreProperties took over management of the complex. The office manager Craig Wong absolutely refuses to address complaints and recently his entire maintence staff quit, leaving the property in even more disarray. The leasing office is run so extremely poorly, and this has resulted in lease violations occurring all over the property as well unacceptably poor levels of upkeep on the property. The dumpsters are constantly overflowing and completely disgusting. This past winter was a disaster as the snow was literally not cleared resulting in extremely dangerous conditions. In addition, stolen packages from the package room are a common occurrence. This property is no longer worth nearly what they charge for rent.

I continue to be impressed with prompt response team to maintenance requests. Not only are you…read morecontacted but the maintenance team, today Moises, come that day. Parts on hand - not wait time. Moises was knowledgeable and solve the washer problem quickly. Moises was kind, helpful and informative.

I have been living at the Prescott with my wife and daughter for over 5 years. I really love our…read morethird-floor apartment with vaulted ceilings. This is a hidden gem when it comes to these kinds of apartments; you're tucked in the woods near the wonderful powder mill walking trails instead of being stuck in a parking lot somewhere. I also have to shout out the amazing maintenance team. They are nice and helpful, and on numerous occasions have promptly respond to our requests for upkeep assistance, including a well organized and managed snow removal service.

I bypassed Bell Westford office and sent a demand letter to Bell Partners Corporate office in N.C…read more requesting a prompt return of over $3400 in deposits or I would seek 3X my deposit plus all of my attorney's fees. Massachusetts law (MGL, c. 186, § 15B) requires the return of the deposits and accrued interest within 30 days after tenancy ends. Hannah telling me it would be 3 months before I got my deposit is not consistent with MA laws. Bell Corporate promptly sent my deposit. Hopefully this helps anyone else dealing with this issue.

Application process: The application process was riddled…read morewith errors and instructions on how to complete a few items were inaccurate or incomplete. Bell Westford is the property we are renting, but the application automatically fills in "The Vinings at Roper Mountain" in N. Carolina, with no ability to edit. We were told that is a known error and to disregard. Seems Bell would want to correct that after being open for a few years here in Westford, MA. Our deposit was double charged, so that had to be corrected and as a result we had to start the entire application all over again. These are 2 examples, but there were many other similar issues. The rental rate quoted on the site may be more than 12 months. Ours had to be a 13 month lease to get the initial rate quoted. It was $500 more per month to get into a 12 month lease, so don't assume industry standards apply here. The biggest issue is that renters insurance is only sold in 12 month increments, so you have to renew for a full second year, then request a rebate for the 11 months unused. Positives: 5 stars for the Evergreen apartment layout. It is less than 800 Sq feet, but feels much more spacious due to the large windows in both the living room and bedroom, walk in closets and even double sinks in the bathroom. The shower tub is wide, so the shower curtain doesn't attack you when you shower and there is plenty of cabinet space. The gym is clean, well ventilated and has a decent selection of machines for an apartment building. Our AC was blowing air, but barely cool, so we logged a maintenance request. Within 5 minutes, Daniel knocked on the door. Less than 24 hours later he rectified the issue. Issues: Our sales rep failed to mention the apartment we chose overlooks Westford Earth Materials. The view is not the issue. The ridiculous noise ALL DAY LONG is, which was discovered the day we moved in. Big trucks, constantly beeping as they back up, loaded with logs that are then chopped in massive grinders which are running pretty much throughout the day, beginning around 7am. If anyone is working from home or retired, this is NOT the apartment building you will want to live in. Even with the windows shut, the noise is intrusive, several days a week. The units most impacted by this are 3101, 103,105, 107, 109 111, 113, 117, 119, 121 and the floors directly above those (3201, 3203, etc). The trash/recycling process requires you drag your trash bag to the back of the parking lot where there are a few small dumpster bins. The bins are completely full before the end of the week, and smell terribly. The move in packet states if you bring your trash all the way outside to the bins (meaning you either have to purchase a little wagon or load your trash into your car, then drive it there), and the bins are full, you are responsible for bringing the trash back to your apartment. LOL. Clearly THAT is not happening, for obvious reasons, but after a couple of days people just start leaning their rubbish against the sides of the bins until the day they are cleared out. Considerations: There is no underground/enclosed parking garage, but there are a few garages you can rent for $250/month. Once you sign, up you are required to rent the garage for the remainder of the lease period, there is no month to month option. Each stand alone unit houses 6 garage spaces. Be careful when you choose one, as the first one we looked at would have been an issue getting our car in and out as a truck had parked in a designated parking space near the front of the garage, leaving little clearance for a car to get into the actual garage. The 501-506 series is just past the dumpsters, so can get pretty unsightly with offensive odors. You can rent outside, designated parking spots. There is also plenty of undesignated spots availability. We confirmed if you are unable to move your car when instructed (typically for snow removal), your car is towed and it is your expense to retrieve it. The parking lot lights are on all night, so if your bedroom overlooks a parking lot, you will want to purchase room darkening shades as the blinds let light in around all the edges and it really keeps the room lit up all night long. The day we checked in, the door for the garage we rented was not functioning, so we were given a temporary one while the one we chose was under maintenance. We were charged for the temporary one as well as the one we were unable to use, so that had to be brought to someone's attention to fix. 10 days later the issues were resolved.

Thinking about moving into Village Green Apartments?…read more Here's my experience: I've lived here since February 2025. After reporting serious health and safety concerns through proper channels, I later received a Notice to Quit. While I'm still living here, this created a stressful environment. I've made multiple attempts to resolve this matter privately and professionally and remain open to fair resolution. During settlement discussions, I experienced pressure to confirm agreement to terms that I had not yet reviewed in writing. This reminded me how important it is for tenants to request documentation and never agree to anything without seeing full details. Transparency in housing and negotiations protects everyone involved. I share this so future tenants know the importance of understanding their rights, asking questions, and speaking with current residents before signing a lease.

love this new team. place couldn't look any better. I wish the houses in front were tidied but…read moreoverall that peanuts. it's n a great location. been here for a few years.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!