I went inside to look for some boots for my husband. I didn't find anything that he would even…read moreconsider wearing. A lot of camping, workout and outdoor activity clothing. There's also home and random items too. They have swim shorts out on the rack. Seems too soon, given how cold it is outside right now. The shoe aisle in the back left of the store reminded me of what I would see at a store. I didn't see a lot of decent quality boots from when I could tell. I walked further and at least found a whole wall socks. They at least had a smart wool socks and they were on sale for $13 a pair. I was able to buy almost $200 worth of socks for both of us. At least our feet will be warm the rest of the cool cold weather until spring returns. Might be good to swap out socks today, it's bitterly cold outside. The checkout area reminds me of a TJ Maxx or Marshalls. It announces when the cashier is free and their number for their counter.

Compared to other locations I've been to; this one seems to get the bottom of the barrel apparel…read moreand based on shoe size, has terrible inventory. Other locations are significantly better at inventory mgt.

Great location tones of great items, staff friendly. Prices are decent however if there is no price…read morethey will not sell it! No point in calling a manager they will just point at a sign. Completely ruined my entire trip because who is to say the item will be there another time. This is an issue that needs to be resolved idk if they make the item $5 $12 whatever. No retail store would allow this so try to compromise something.

I love value world!!! They are always adding new inventory and have a great selection.read more

I stopped on my lunch break to browse instead of eat. Not so good a selection of watercolors, yet…read morenice selection of acrylics. Well stocked with other items and a large discount clearance isle that needs attention. They have self checkout which was quick and simple. I will truly miss interacting with cashiers in the future.

Use caution at the register. On 8.17.25 my items were ringing up at the higher Canada prices, not…read morethe USA prices. I had to have my entire order refunded and then re-rung. My quick run in and out ended up costing me 30 minutes at the register. I also purchased a battery-operated lamp that day. At the store I did not notice the damage to the battery door and that the screw to the door was stripped. The item was obviously damaged and returned to the store. The damage caused to the door made it impossible to put batteries in. By the employees taking that item and returning it to the shelf will cost me even more of my time because now I have to return it. I should not have to do an FBI analysis of the items I am buying to see the condition they are in. They should be new and working. I am very disappointed.

This is a horrible location. I have been going to this location for many years but won't be…read morereturning since the last two visits left me feeling very shocked. One of the young guys at the donation dock, and the store "manager" were horrible to deal with. The last visit I was dropping off donations. At some point during or right after Covid, they put out a sign by the donation dock that says to stay in your car. I thought this was a Covid - don't spread your germs, thing. (So when I gather up my donations around the house, I collect items for Salvation Army, and other items for a woman's shelter. so usually I have two sets of donations. Also I may have items in my trunk cuz they live in my trunk, such as a large basket I use for produce when I go to the grocery store.) So I stepped out to make sure the employee grabbed the right box. An older gentleman told me that a young guy would be out to meet me, so I didn't need to lift the box. Then he disappeared inside. The young guy came out and told me I have to stay in my car. I explained that I needed to make sure he grabbed the right box since I had other stuff there. Then he got snotty and asked me if I could read the sign. So I said again, that I was just making sure he got the right box cuz I didn't want him to take the other stuff. So he said super annoyed, "You can see the sign, right?" (What? Seriously bro? Do they think people who are donating are going to steal from the clothing bin outside the dock?) I said, well if you're not going to allow me to make sure you don't take the wrong boxes then I guess I'll have to make my donations elsewhere. And his response was "yea, do that. Don't donate here if you can't stay in your car." So that is what I will do. There's a Good Will at Ford and Telegraph which is closer to my house so I will do that from now on. The second to last time I made a donation here, I went in to shop. I bought a dining table and 4 chairs they had for sale. I paid for the item and returned later with a friend to help me load it. An employee got us a big flat bed type cart to load it, but it looked big to fit thru the front door so I asked if we cud got thru the back which was right there, to the dock, which was another 20 feet and out the back. She said she would ask and disappeared in the back. She came out and said yes you can go out the back. So we loaded it all on the cart and we were bringing it thru the back, just like the employee said we could. Suddenly a really tall guy starts yelling at us "What are you doing back here! You can't be back here!" We explained that we were told we could go out the back since the table was so wide and it wouldn't fit out the front door. He kept yelling "Who said you could! I am the manager! You cannot be back here! I am the manager! I didn't give you permission!" I seriously wanted to reassure him that "HE IS THE MANAGER AND THE WHITE LADY WASN'T USURPING HIS AUTHORITY. ITS ONLY BECAUSE ITS A BIG ITEM AND IT CANT FIT THRU THE FRONT DOOR. ITS NOT THAT DEEP!" So we had to go back into the store and disassemble the entire table, and bring it out the front door in grocery carts. Maybe this place gets robbed a lot or something? Ugggggg Just never mind. Not going back here again.

I have shopped here for years and in the last couple years it has become the most unfriendly store…read morein my opinion. I will not name names, but have to say theres a lot of attitude here. And its just one. After the last couple visits and the experience from the same person, I will move on to the others in the area. I have recently started a reselling business and love to shop and can spend quite a bit. Unfortunately even though they are very close to home, I will go the extra distance for the better experience.

The guys that work at this store are so awesome. They are full of ideas, friendly and super…read morehelpful. Benjamin Moore paint is the best anyway, but this store goes way beyond paint. I really can't say enough about the customer service. Awesome and highly recommend.

Great quality, variety, and selection of paint. Before purchasing they provided me with color…read moreswatches that were larger in size than what is offered at big box stores, and the color was spot on with what I ended up selecting. Have been here several times and on both occasions the guys working there were very friendly, knowledgeable, and helpful.

Staff was very knowledgeable and helped Jake narrow down the best wet and dry food options for…read moreRomeo after an unforeseen urinary diagnosis. They took the time to explain different options and even helped him sign up for the brand's rewards program, which provided an instant $11 discount. You can tell the staff genuinely cares about pets and customer experience. The store itself is very welcoming and thoughtfully put together. It honestly gave the ambiance of a Whole Foods-type store, but for pets -- clean, aesthetically pleasing, and filled with unique products. Side note: they have the most adorable selection of greeting cards, plus little freebies like stickers and lollipops for humans lol. I also loved their pet grooming setup. From the outside, it almost looks like a visual window display, but I believe it's fully operational. Such a cute touch that adds to the overall atmosphere.

Courtney, Courtney, Courtney! I met you last week and voiced concerns that I've been going through…read morewith my fur babies gut health. I appreciate you taking the time to educate me on different things and I can say that I have noticed a huge difference in them. The licking paws and shaking head have decreased and I can't thank you enough! You rock lady!!!

Awful, awful service from a snarky person. I pride myself on promoting local businesses and being a…read moreloyal ACE customer. Imbued with this "buy local" spirit, I drove to the store to purchase a product priced $30 higher than I would have paid on Amazon. The person who worked in paint on Aug 13, 2022 at 3:30pm, who asked if they could help me, turned out to be condescending, demeaning and downright rude, leaving me no choice but to walk out of the store, extremely agitated and frustrated, and with great restraint, not irate. I then went to Great Lakes Ace in Novi, and by stark contrast, the service I received in Novi was stellar, making for a very pleasant 5* experience. It doesn't take much to treat a customer right to build loyalty and advocacy. But when the customer has been wronged, they will go out of their way to take their business elsewhere. In this case, I am no exception.

This store is so convenient from our house and we go here all the time. Calvin and the staff were…read moresuper friendly and helpful. The store is always clean and I love the reward program!

Ok... I love thrifting. Though sometimes Salvation Army is not so organized or have friendly staff…read more This location was organized, and easy to navigate merchandise. I even found some amazing finds! This location was even clean and had friendly staff working when I went. I would highly recommend this salvation as the finds were better than some other locations.

Robin, our cashier, cussed out our baby. Making comments like "thank f***" after my sister took the…read morebaby out of the store. Right in front of the manager , who did nothing. If you're that desperate for workers, there are nice teenage kids who could do the job a lot better. Never coming here again. Your employees should never be swearing around or AT KIDS. He was only crying because they were moving so slow at the cashier. Why does it take two people to check someone out?