This is one of my favorite horse stores to visit!!! Plenty of parking, kinda tucked away from the main drag of #70. Very easy to find. Once entering the business I was greeted promptly and asked if I needed help. Staff seemed very friendly and asked numerous times if I needed help which kinda got on my nerves but I understand they are in the business to sell. I was just browsing around and drooling over the horse stuff. They have plenty of English & hunter jumper items to look at. If you are into western horse stuff you are in the wrong place. Plenty of name brands, like ariat, etc. From boots to clothes, saddles, bridles, bits, grooming items, hay nets, and many more items, they have a little bit of everything! Everything in here is pretty pricey which is to be expect from Dover. So if you are on a tight budget might want to pass this place up but hey all horse people have plenty of money...lol. If I'm in the neighborhood I always stop here to drool...highly recommend this place! read more

Dover Saddlery - Horse Equipment Shops Near Me - Raleigh, North Carolina

I would give no stars if possible. Worst customer service ever. Lots of young workers sitting around watching competition on computer. When I asked about product the "senior" staff member said I could look it up online. Staff needs to learn about products and basic customer service. read more

I recently visited the Raleigh Dover Saddlery store on Skyland Ridge Parkway and was very disappointed by the overall experience. I was at Dover to be fitted for a new show helmet, and wanted to purchase one in store, as I needed it as soon as possible. I had been told that helmet fitting was a professional service that Dover offered in store. However the service I received was FAR from professional! As a hunter rider, I am required to show with my hair up in my helmet, a fact I disclosed to the sales associates and store manager. The store manager proceeded to lecture me on how that was unsafe and REFUSED to fit a helmet with my hair up. When I insisted I needed it up, the store manager begrudgingly let me try helmets with my hair up but continued to make passive aggressive comments about how it was not safe. The sales associate did not seem well educated on how to fit helmets at all. Both he and the store manager made the entire experience frustrating and made me feel extremely belittled. The only good thing about the entire experience was the sales associate Fiona, as she was educated and helped me find a helmet that fit with my hair up as I need it to be. The fact that the store manager, Traher Albright, was extremely unprofessional and downright rude to both her sales associates, my friends and myself, is extremely disappointing. Overall the entire experience was very frustrating and I will not be shopping at any Dover Saddlery store. read more

Being a horse owner I'm thankful to have Dover close by. The staff is very nice and helpful when I have questions. It's a pretty convenient location although the traffic can be tough. I do enjoy my weekly trips here to get goodies and horse supplies! read more

I ALWAYS go in this store. It has never been anything except a pleasant experience. Every sales associate is extremely knowledgeable about their products and services. Their manager Treher is super helpful and polite when the associates need her to assist. I highly recommend this store and their products and services. read more