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    Dowd Plumbing

    5.0 (1 review)

    Services - Dowd Plumbing

    Plumbing inspection

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    8 years ago

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    Norwood Plumbing & Heating Company - Generac Manual Whole House Transfer Switch (50A NEMA 14-50P)

    Norwood Plumbing & Heating Company

    (20 reviews)

    I needed a simple repair of changing the spout for my bathtub because the diverter had gone bad. I…read morerequested a quote from several plumbers. All responded fairly quick (within an hour) and I had given enough information and pictures so they all knew exactly what was needed. I received quotes all the way up to 175/hour plus parts to 225 parts included. Others even wanted to come by and charge me to look at the job to quote me (which they said the fee would be waived if I used them for the job after..but seriously?). Mark responded to call him and leave him a voicemail explaining I had contacted him via a message and he would call me back. He called back within 10 minutes of me leaving the message and spoke to me on the phone. He thanked me for the detailed pictures and asked if I was handy at all as this was a very simple job and he didnt want me to pay a large sum for such a simple job. He said he would come if I still wanted him to but explained everything I would have to do and where to go get the parts. He even said if I get stuck I can call him to come over. The part was cheap around 20 dollars and the work involved seems super simple (I watched some videos on youtube on how to do this). I havent fixed it yet as I am waiting for the part but i am confident now thanks to his information and knowing I can call him if I need him to come for the job. Its hard to find good contractors for work such as this and I am keeping his number for any future jobs.

    Mark is a great plumber with an extensive history of experience and is your "go to" local plumber…read morefor all your residental needs. He is generally very helpful with knowledge and good with talking through planned permit work or a good story to boot. He just recently installed the final touch for a whole home portable backup generator at my home, a new 3/4in gas line basement run to supply the generator (or maybe a deck grill someday), the inspector was very accomodating and approved the work quickly! He has also previously helped with regular maintenance like water heater anode rod replacement and a few gate to ball valve replacements for leaky or seized water valves. See photos below of the gas line connection and whole home portable backup generator setup. Apparently it's "unusual" here in MA to have whole home portable backup power (Costco bargain!), everyone is told a $15k concrete slab generator is the minimum, at least, that is what Castle Electric said to me! Do it yourself for a 1/3rd of the cost with Marks help and skip the upselling from the "other" options out there!

    Proto Home Service  - Tankless Boiler Replacement

    Proto Home Service

    (16 reviews)

    My toilet was flooding and I reached out to Proto on a Monday morning and they were able to get to…read moreBoston that afternoon. My situation was more complicated than expected, and Peri was able to address it completely (along with his apprentice). They stayed into the early evening to make sure everything was taken care of. I am so grateful for their responsiveness, talent, and professionalism. They left everything looking as good as new. THANK YOU!

    I requested help with an older Central Air system that was not running. These gentlemen came and…read morecharged a fee just to assess the problem. They came another day and tried their best to fix the problem. For their trouble, they charged a large sum to not fix anything. They charged for parts they purchased but could not fix the issue. That is not a good business practice to pass that cost to the customer when you were unable to provide the service. Significant money was spent and nothing was fixed. They offered to come back another day where they would attempt to fix the problem again and charge more money if they were successful. They took a week to follow up on that offer. Thank goodness I found someone else who charged less than their assessment fee to fix the issue. That included replacing necessary parts. The other professional was able to immediately diagnose what they did wrong and provided all the options for moving forward. I can't speak for their other services but would not recommend for Central Air repair.

    Dowd Plumbing - plumbing - Updated September 2026

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