He was great the first time we used him. Hired him to change all spigots to chrome in a basement…read morebathroom never did that. Had to put a sink onto marble top, of course manufacture sent the wrong parts so I got new ones, along with a new shower diverter valve told me it isn't right. I paid him $975.00 in cash. He was to complete the work while I went to an appointment when I came back nothing was done. He has been working on this project for months!!!

He didn't finish the work, charged more money left garbage and never came back to finish…read more Cut holes in the wall in the wrong place and just walked away. Replaced a Spicket that did need to be replaced left the old one with the hose attached to it right on the floor and left it there I can't believe this guy is still in business

Left message almost a week ago.....no call back. Not much more I can say than that. Can only…read morecomment on reliability.

From the owner: We Offer…read more Plumbing fixtures Pump repair and maintenance services Furnace maintenance and repair services Repair and maintenance services Gas heating services Oil heating services Faucets and plumbing fixtures installation services Also: All plumbing and heating needs. You will never feel abandoned or ignored. Returning customers are our business. Renovations, replacements, repairs. We do all kitchen and bathroom remodeling. No job too large or too small. Beautiful faucets, shower heads, sinks and toilets to pick from. Senior discounts and many coupon mailings available. In business over 25 years and rated A+ on Angie's List. Sussex County has been my home for over 30 years and I will work with you to make your projects easy and affordable. Business Categories : Plumbing Heating and Air Conditioning; Heating Systems Repair and Maintenance; Boiler Repair and Cleaning

He recently installed a wood stove for me. The installation is fine, but I had to listen to a lot…read moreof crap - he said my interior stove pipe is rubbish and needed replacing (it was a very good, very clean, double walled stove pipe). He said, after cleaning the clogged chimney cap, that my whole chimney pipe was clogged and needed cleaning. There was very, very little that came out in the cleaning. He or his helper broke the lock on the door. I noticed the break after he had left. I told him and he refused to admit it, and tried to gaslight me. I hung up on him. He then texted me and offered to pay for the cheap part, but did not offer to repair it for me. I still haven't been able to get it fixed. The $400- $500 estimate came out to well over $600.

He came out right away and fixed a part on my furnace, and it broke 5 days later. He came back out…read moreand said the motor is shot and I needed a new furnace. Clearly what he did didn't work. I will not use him for the new furnace nor do I recommend his business.

I have an older house and have had continuous clogs in my pipes/drains and used many plumbers in…read morethe Fairview area. We had a Douglas come in to diagnose and fix our clogged bath tub. We were nervous because of the COVID situation and having two young kids, but Douglas was COVID safe and professional. He wore a mask and gloves and was extremely professional from start to finish. Very happy to finally find a local plumber who is clean, fair, and thankful for your job. I would highly recommend Douglas for all your plumbing needs.

We had a problem with the spout in our bathtub and reached out to Douglas for a second opinion…read moreafter receiving a quote for $800 from another company. He came by for a free estimate, and was very honest with us- told us we can do it ourselves without hiring a plumber and it will cost us $25. He showed us how to do it and what hardware we would need for it. Loved his honesty when he could have made a few hundred bucks off a simple task. I recommend Douglas for any plumbing issues- he won't try to rip you off.

Fixed my major need to flush my hot water heater. Fixed my kitchen faucet. Helped me plan for…read morefuture work to fix my bathroom faucet. Very helpful. Jana

Back in October, I called them to start up my furnace since it wasn't turning on. The technician…read morethey sent spent about 2 hours trying to diagnose the issue. He cleaned the furnace out and changed the filter. He then said the "heat exchanger is burnt out because it's purple" handed me a bill of $535 for the cleaning and left me without a working furnace/without heat when I have 3 kids. He said he'd call back once he spoke to his supervisor about what he can do about the furnace. I called the office 3 times over the next two days and they literally left me hanging. So in the end, they took $535 from me and never fixed the issue. I called pseg and they got my furnace working with minutes at no cost. Pseg said the drain tray needed emptying. That was it.

Horrible. Unprofessional…read more Danny was late, uncouth, could not even stand up straight His van was parked on the grass with an open bottle of Vodka

Danny the owner was quick to respond , he went above and beyond locating my blockage with snakes…read moreand using his camera when other companies would not ... his pricing is competitive and Fare . He is knowledgeable and a total gentleman . I totally would recommend this company .

Saggese Plumbing replaced the water lateral. Vincent has great communications, unlike other plumber…read morecompanies who were playing phone tags. Vincent is talented with multiple licenses. He also figured out installing a valve per my request instead of simple capping. Thank you Vincent.

Vincent installed a NAVIEN on-demand hot water heater in my home. I was very pleased with the work…read morethat was done and the professionalism in which it was accomplished. A couple of weeks after the installation we began experiencing issues with the hot-water and Vicent was quick to provide support and in the end, the problem wasn't even related to new hot-water heater or the work Strictly Water heaters provided. But I was very appreciated by the fact they were there when I needed them. I highly recommend them for your hot-water needs.

Pressure relief valve on baseboard heat radiator dripping - need replacement…read more Service: Outstanding! Called at 8:15 a.m. today (11/16/23). No emergency response requested. Stated they could respond between 10:30 a.m. - 12:30 p.m. today. Advised me they would text me when on their way. Text received at 11:43 and they arrived at 12:25. Kyler greeted me pleasantly and after inspecting the job, provided a verbal quote: $395. (ouch). Job completed in 45 minutes, no problems. And he checked other pressure relief valves as well. Is this too much to $$ for a simple pressure relief valve replacement - yes! Because of their outstanding service would I call them again? - absolutely!

Two years ago I would have given them a 4 star rating as we have used them regularly for plumbing…read moreand heating for a number of years and even recommended them to other neighbors. However, most recently we had an emergency call off hours as our furnace would not go on. They refused to come stating to us that we were not a customer of theirs. After numerous calls, they still claimed we were not a customer, even when we sent the owner of the company documentation that we were (including a recent sticker on our furnace). Then they stopped communicating with us all together. Luckily we were able to address our problem later that night (as it was below freezing). At this point I would not recommend this service to anyone -- STAY AWAY!!!