This update is regarding the business owner's behavior following my original review…read more After sharing my honest experience as a customer, I began receiving messages on Yelp from individuals connected to or defending this business. I was also informed that a TikTok video was made discussing me personally (see screenshots). In that video, the business owner refers to me as "chewing like a f****** cow" and calls me an "entitled brat." My original review did not include any personal insults, it only described my experience as a paying customer. I also want to clarify the payment arrangement. I was given two options directly by the business owner: 1. Pay through the invoice link sent to me, or 2. Pay $100 cash at pickup. The person who accompanied me at the time can also confirm this. I did not request a discount or avoid payment. If that were the case, I would have accepted the refund that was offered. I did not. My concern was communication and consistency with what was initially discussed. The TikTok video claims I "decided" to pay at pickup. However, the email shows that this arrangement was acknowledged by the business owner herself. Customers are allowed to leave honest reviews about their experiences without being insulted or discussed publicly on social media afterward. Screenshots are attached for context. I will not be engaging further on this matter.

Orderd my Sis-in-law the sunflower arrangement to brighten her day since my brother her husband…read morepassed away she's still on mourning so just to let her know she is my Sunshine Thank you Chita & Sergio There are Beautiful

I was placing an order for Valentine's Day for a couple of business clients. I placed it online but…read moreforgot to add an extra bouquet to the cart. I called and I was able to add the additional bouquet. Customer service was just ok. Borderline rude, not particularly friendly. I was able to Zelle her for that extra bouquet so that was convenient and I appreciated that. I was told I would receive a picture of the bouquet prior to delivery or at time of delivery, I did not. No big deal, but just don't tell me you are if you aren't. I'm sure they were busy due to the holiday, but still. Lastly, I didn't expect the bouquet to look identical to what I chose online, but I felt it definitely wasn't as full, or have as many roses, as the picture. Looked like a lot more filler flowers were used. A little disappointing. (See attached pics). Overall, I might use them again but only if I couldn't find a better option in the area.

Wow! Amazing creativity by this wonderful florist!! Her floral arrangements are like art work…read more Susie, was very friendly and easy to work with. I told her what I was thinking about and she took it from there. I would highly recommend her to anyone in the Downey, CA area or cities near by. Thank you, Susie.

WOW.WOW.WOW! If Anyone is looking for a florist that goes ABOVE AND BEYOUD YOUR EXPECTATIONS, this…read moreflorist is the place! The "Cross" that I'm posting is for a funeral today.... And CARLOS, (he's one of the new owners who's been there for a year now) DID AN AMAZING JOB! Thank you. The flowers you picked, for Tia Esperanza's funeral, were exactly what I was thinking. You took my vision and made it your own! I'm smiling from ear to ear... The second picture is from April of last year. I thought I had posted then, but I missed it. PATTY, (the previous owner) BLEW OUR HEARTS AWAY with the arrangement she put together for Tia Bessie! Carlos, I'm so glad I got to meet you. You make it hard for others to top your crafting abilities. You brought tears to our eyes for such a beautiful arrangement! You guys have our business, from now on!!! THANK YOU SO MUCH!!!!'

Selections, of arrangements and also plants for offices. Sometimes I need to send to business and…read moreshe was able to accommodate me Service and value she was very nice and very attentive. Always willing to help

Finally came back to this perfume shop in Downey to pick up some things I desperately needed. I got…read morea ysl libre perfume that smells amazing and a pink T3 curling iron. So in love. Adding this to my collection of pink hot tools. This place sells so many perfumes, colognes, top quality curling irons, straighteners, make up (mac, anastasia, chanel, etc.) designer shoes & bags (fendi, chanel, louis vuitton, etc.) for such a good price. Plus, their customer service here is always amazing, very welcoming and beyond knowledgeable on all their products. Karla gave me such a great deal for what I got today, couldn't believe it. I will always come back here to support this small business.

I really like this place. They made my flowers…read morearrangements for my wedding back in 2009 and since then my husband has been spoiling me with gifts from that store like purses and perfumes. For Christmas I like to get Christmas gifts for my family. the ladies that work there are really nice and help me out with suggestions

There is a lack of communication between the staff to the point where some are receiving orders and…read morenot communicating with each other and thus the orders go unfulfilled. When customers arrive for pick-up, the staff is confused and scrambling sometimes unwilling and/or unable to fulfill the order and taking no accountability. The operations seem messy and irresponsible. They do not deliver what they commit to, and change product and price last minute at will when you arrive to pick up your order. Personally, I placed an order with the daughter, who then stated she was out of product when I arrived for pick-up. The mom advised she'd never received the order and was out of flowers for the day and vases for the day. They then proceeded to prepare a make shift product that was far from what I'd asked, and raised prices from what we'd agreed to. Upon discussing with other people, it seems this happens often at this location. I will be placing a formal complaint with the better business bureau.

First impressions are important! I was on my way to stater bros to get flowers and saw this place…read moreand decided to support a small business instead of a big box store. The young lady had the worst attitude, she didn't say hi, I asked her a couple of questions about the flowers and she was so dry and short. I didn't like the vibe so I walked away without buying anything. Had she been more pleasant I'd probably buy a bouquet. It's important to treat your customers warmly. Aside from this, the selection of flowers was extremely limited.

A very good friend of ours recently lost his sister to cancer. Unfortunately due to work reasons…read morein the north part of the state, I needed to send flowers, as I was not able to attend the services. I was referred to Amore Dolce Flowers by friends. I explained what I was looking to accomplish from long distance. I gave them my budget, an idea of color scheme and what I wanted. I could not believe how beautiful the arrangement came out. I am so happy I chose them. The arrangement I received for the budget I had is mind blowing. Beautifully arranged and just the right amount of colors. I truly am happy with this purchase. Thank you, Amore Dolce Flowers

Very happy experience! I called and Jocelyn answered and helped me order birthday flowers for my…read moredear friend that Same Day! I was appreciative of being able to send the flowers that every day on her birthday and especially the picture that they send you to show exactly what they are delivering! How wonderful is that! Usually, whoever I sent the flowers to often will send me a picture of what they received and I've had times where it wasn't anything like I ordered on the website! So disappointing... Thank you for a great experience on my first time calling your business and making an order! I appreciate also accommodating my budget! I have no doubt I will call and order, again!

Ordered two beautiful arrangements one for my GrandMother & one for my Mom. They are going to love…read morethem. Reyna did a beautiful job with these Flowers. I love Flowers and these are my favorite. Reyna is amazing

From the owner: I love Flowers, I am the Designer and Owner of R Flower design . I have great Passion for my…read morework. I am excited to help you with any floral need's you may have.. if it's a birthday or wedding or just a special someone we are here for you!! So please pre-order and get your orders in soon!