I have always seen pictures of the beautiful arrangements this shop offers, so when deciding on a…read morevendor for wedding flowers I reached out to Marlene's. The process was seamless and simple. I provided the shop with inspiration pictures for a wedding bouquet, center pieces and an arch. The employee who assisted me provided thoughtful suggestions and had concise answers to any questions I had. When I decided to move forward with the order I was shocked by how reasonable the prices were. To top off the excellent service, I had initially decided to have a family member pickup the arrangements on the day of the wedding. The morning of I received a call from one of the employees stating that due to the predicted warm weather - they wanted ensure the arrangements were as fresh and protected from the elements as possible and stated they'd happily deliver our arrangements at no extra charge. HOW INCREDIBLY THOUGHTFUL! The arrangements were everything I asked for and more. I am so happy and I could not be more satisfied with my choice in flower shop to entrust my ideas with on the most special day. THANK YOU, THANK YOU, THANK YOU to Marlene and all of her wonderful employees! You have made a life long customer out of me.

Went in to show a couple of pictures of some wedding bouquets to see what they can make at their…read moreshop. When the order was placed, I chose the one that they said they could make identical to the picture, since the others that were shown, the flowers were not in season. I pick it up, when I get home I notice that the bouquet is missing some greenery(seeded u). I call them and they give me some BS excuse that the greenery is not in season and that's why they didn't add it. I ask why they didn't call to let us know this when they were making the bouquet, and I get an IDK IM SORRY! It's a damn wedding bouquet and they just don't care! They offer to have me drive back to add some different greener, or take it back for a refund. The wedding is TOMORROW and they just have no care in the world. It would've been nice to get the call and have been offered the alternative greenery when they realized they couldn't add it. So much for supporting small businesses. I guess once they started making flower arrangements for influencers they just stopped caring about simple customer service to regular customers. DO NOT GO HERE FOR YOUR WEDDING BOUQET UNLESS YOU WANT TO BE DISAPPOINTED!

I was told by nice worker from grocery outlet about your flowers. I just want to say they are…read morebeautiful and perfectly wrapped. I come here for special occasions when I need to buy flowers . Good quality thank you .

I placed an order with this flower shop a week before my event and paid in full. The evening before…read moremy event, I received a call from the florist stating that they could not fulfill my order because the flowers I had already purchased were sold out. What was disappointing is that no alternative solution was offered. I had to ask whether they had similar flowers available, and only then was I told that they did. I specifically confirmed that the replacement flowers would be reserved for me, and I was assured they would be. The next morning, I arrived at the scheduled pickup time, but the shop was not open despite being listed as open. After waiting about 20 minutes, I left and returned later, only to be told that they no longer had the replacement flowers because they had been used in other floral arrangements. This was especially frustrating since I had confirmed the substitutions and was told they would be reserved for me. What disappointed me most was the lack of accountability, communication, and customer service. While they agreed to issue a refund, there was very little acknowledgment of the inconvenience and stress this caused on the day of my event. Instead, it felt like the situation was simply brushed off. Overall, this was a very disappointing experience. Having a paid order canceled at the last minute is frustrating enough, but having to ask for a replacement solution and then finding out those flowers were given away made it even worse. If you are ordering flowers for an important event, I would recommend doing your research beforehand.

Horrible dried flowers. Do not go there now I know why it says permanently closed. They don't want…read moreanyone to leave them the horrible reviews about their drive dead flowers at their overly priced.

Every time I visit this flower shop in Paramount, to pick up flowers for my wife or kids, they…read morealways do an excellent job. The arrangements are always beautiful, fresh, and last a long time. The service is outstanding -- the owner always provides friendly, professional attention and makes sure everything is perfect. This is my go-to place for flowers, and I highly recommend it to anyone looking for quality arrangements and great customer service.

I was placing an order for Valentine's Day for a couple of business clients. I placed it online but…read moreforgot to add an extra bouquet to the cart. I called and I was able to add the additional bouquet. Customer service was just ok. Borderline rude, not particularly friendly. I was able to Zelle her for that extra bouquet so that was convenient and I appreciated that. I was told I would receive a picture of the bouquet prior to delivery or at time of delivery, I did not. No big deal, but just don't tell me you are if you aren't. I'm sure they were busy due to the holiday, but still. Lastly, I didn't expect the bouquet to look identical to what I chose online, but I felt it definitely wasn't as full, or have as many roses, as the picture. Looked like a lot more filler flowers were used. A little disappointing. (See attached pics). Overall, I might use them again but only if I couldn't find a better option in the area.

Wow! Amazing creativity by this wonderful florist!! Her floral arrangements are like art work…read more Susie, was very friendly and easy to work with. I told her what I was thinking about and she took it from there. I would highly recommend her to anyone in the Downey, CA area or cities near by. Thank you, Susie.

During difficult moments, something as simple as sending the right flowers can mean a lot and…read moreCerritos Hills Florist handled everything beautifully. I needed to send flowers last week to a family friend whose father had passed away. After finding them on Yelp and seeing their consistently strong reviews, I decided to place an order and I can absolutely see why they're so highly rated. They offer a wide variety of arrangements, which made it easy to find something tasteful and appropriate for the occasion. The arrangement I chose was elegant, thoughtfully put together, and truly beautiful. They were also able to accommodate same-day delivery, which I really appreciated. While it was a sad event, they handled the order with such care and professionalism, ensuring everything arrived on time and exactly as expected. In moments like these, attention to detail and reliability really matter, and Cerritos Hills Florist delivered on both. I would absolutely trust them again in the future.

Love it so much!! Turn out so pretty! Thank you so much for this arrangement for my brother and my…read moresister in law grand opening. Will be my go to spot from now on. Also, the owner was so sweet too. Overall I would give them a 5 stars.

My fave new florist! I went in to grab a bouquet of flowers for my mom's birthday and I didn't…read morecatch the name of the person who helped me but she was so helpful and kind with helping me get the prettiest bouquets. My bf ended up getting one too for my mom and the flowers were so fresh, bright, and beautiful! My mom loved them and thought they were beautiful as well. Would definitely come back for my next occasion !

I had the best experience with this flower shop! I dealt with Laura there and she was amazing! She…read moreknew exactly what I wanted and went out and beyond to provide me with the best customer service. Thank you again for delivering my order same day! Highly recommend them 100%!!

Layla was amazing! She saved me after a last minute mishap. She was so nice and picked some great…read morechoices. She stuck within my budget and made the bouquet look amazing. She was also very personable and friendly. Definitely coming back for sure!

I recommend Allen's for all your celebrations. The quality and value of their flowers is amazing…read more Their service is just as amazing. Ordered a birthday floral arrangement Thursday morning for Friday pick up and it was ready the next morning. They're not just a flower shop, they also have last minute gifts, greeting cards, balloons. The pictures don't do the arrangement justice. Didn't get a good picture of the balloons.

We ordered our centerpieces and cremation wreath from this company recommended by a friend and was…read moreso impressed when it got delivered exactly as how we wanted them in the inspiration photos we sent! It was the most beautiful addition to our celebration of life and I would definitely recommend this company to anyone looking for flowers! I will definitely be a return customer.

I went here to purchase a bouquet of flowers for my fiancée because we got into an argument…read more(definitely my fault, lol) so I wanted to get her something nice. I spoke with Mary who worked with my budget, and got me a REALLY pretty bouquet for a killer price. I only asked for 6 roses but it came out honestly looking amazing. I ended up paying $35 for that bouquet which is a steal. I'm 1000% coming back the next time I want to pick up some flowers.

Maria is beyond helpful, personable and talented! I needed to order an arrangement for my…read moreGoddaughter who was in the hospital and having a very rough time. She desperately needed a ray of light and hope. Maria listened intently and actually hear me. I wanted an arrangement that was big, beautiful and bright to add some brightness into my Goddaughter's currently dark situation. Maria assured me she would make an arrangement that would bring a smile to my Goddaughter's face. She succeeded! Thank you Maria!!!!! Anyone reading this post...don't think twice....you are in excellent hands with Maria!

Want to say Thanks to Maria for her help and Friendly service. She gave me different options, went…read morewith picture attached. Wife Loved the bouquet. Also at a great price.

WOW.WOW.WOW! If Anyone is looking for a florist that goes ABOVE AND BEYOUD YOUR EXPECTATIONS, this…read moreflorist is the place! The "Cross" that I'm posting is for a funeral today.... And CARLOS, (he's one of the new owners who's been there for a year now) DID AN AMAZING JOB! Thank you. The flowers you picked, for Tia Esperanza's funeral, were exactly what I was thinking. You took my vision and made it your own! I'm smiling from ear to ear... The second picture is from April of last year. I thought I had posted then, but I missed it. PATTY, (the previous owner) BLEW OUR HEARTS AWAY with the arrangement she put together for Tia Bessie! Carlos, I'm so glad I got to meet you. You make it hard for others to top your crafting abilities. You brought tears to our eyes for such a beautiful arrangement! You guys have our business, from now on!!! THANK YOU SO MUCH!!!!'

Great service! Loved my table flower arrangement. Everyone complemented how gorgeous it was.read more