I found my shop! VIP…read moreAuto Repair has earned a lifelong customer in me. I've gotten multiple services from them, from oil changes to engine repairs. Each and every time time they have been throughout, friendly, and trustworthy. On my last oil change they ran a complementary overall vehicle check and ended up finding a problem, that if left unchecked, would have been very expensive down the road. And without me even having to ask, they brought me back and showed/explained the problem, along with answering all my questions. Communication during all services/repairs has always been easy and timely. VIP's customer service is top notch as well. When my car had to stay there for a few days, I was offered (at no cost) a ride from and back to the shop to pick up my car. (I lived very close at the time and realize that may be a factor going forward.) During the last repair, they were also able to give me a loaner car, which took away so much of the stress that comes along with having a car in the shop. Finally, if you're lucky, the owner's sweet pup will be there when you come in. :) I have recommend them to so many people in my day to day life, and I recommend them to anyone reading here as well! You won't be sorry.

These guys are my go to! They are honest and caring. Worked with me to make sure I was taken care…read moreof for transport and they have not let me down. Keep me posted on the repairs that were needed and sent me videos what needed to be fixed.

Great place. Super staff. Nick is the BEST. He was very kind, and explained everything needed, and…read morehow to avoid the same problem in the future. I had destroyed the rear brakes on my older van. He had the repairs done as quickly as getting the parts would allow- Also, I had walked in close to closing, but he didn't turn me away. They have a new lifetime customer in me!

I have a rare tire size, but this place always has ones that fit. I was recommended here by a…read morefamily member. They get you in&out fast!

I introduced my mother to M&M. I'm a parts distributor for auto parts stores and a partner…read morerecommended them to me 8 years ago. I recently had my truck worked on here for brakes then just recently a water pump. This place is beyond fair as far as pricing and a water pump is major work but they had it done next Day. My mother adores Trish, and we trust the shop. I recommended all 28 of my drivers to M&M. ​

Excellent customer service - best in the area! They have always been the most honest shop around. I…read morewill keep coming back whenever I have any issues with any of my vehicles.

Amazing service! Came here in need of a last minute repair. Got us all fixed up within an hour and…read moresent us on our way. Very friendly as well! Will be returning when needed.

Great quality service. They did both my front brakes, were honest about not needing to do the rears…read moreyet, and found the source of the weird clunk in my wife's jeep. Note I could have gone someplace much closer to our new home, but I drove 30 min to take our vehicle here for a reason!

I started going to this shop after a friend referred me to them and the factory warranty expired…read more I am very pleased with the service I received. It's much cheaper than the dealership and my car stays in tip top shape.

These guys are great. They always come through for me. The work is always done is a timely…read moremanner. They even answer my annoying questions. Am happy with the prices on the jobs they have done for me. If you need work done at a reasonable price, these guys will get it done for you!

This is not auto related, but shows the owners desire to be helpful to the community. I had a piece…read moreof equipment that needed to be greased, but I did not own a grease gun. I stopped by Greg's and he was more than willing to do that for me for free, which I thought was really kind.

Do not do business with these people! They ripped off my grandson who worked all summer to save $…read morefor school. They claim to have looked over his vehicle then began with the up-charges leading up to a total of $$$. Long story short, grandson is back at school using his bike for transportation. These are not honest people!!!!!

Can't say enough good things about these guys; 5 stars only because we can't give more than 5…read more Here's my take on the auto repair business; there's 3 key things, two of which are very hard for the layperson to access. 1-Diagnosing the problem. 2-Fixing the problem. 3-Being honest about what needs done. 1-Jeff has many years experience and is excellent at diagnosing the problem. Obviously some things are easier than others; e.g., the brakes grind, you need brake pads; other noises or symptoms can be much harder to figure out. He's a master at figuring it out and won't give up till he has. 2-Fixing it. This is what every professional shop can do. 3-Honesty. This is the most important one - yet the hardest one for the layperson to assess. e.g., Did your brake job really need rotors too or would just pads have been enough. Did you really need that new radiator or was it just a hose that was leaking? Did you really need all the tie rods and ball joints and suspension links replaced or would've ball joints been enough? ...etc, etc. Sooner or later there will be times where a less-than-honest shop can oversell a repair for extra labor and parts dollars. And the layperson will never know. This is where the trust comes in. I am absolutely convinced Jeff is as honest and straight a shooter as there is in the car business. He'll tell you what your car needs and not oversell repairs you don't need.

I went in for basic maintenance on my Mustang GT. This shop is supposed to be a specialized Ford…read moreshop. I asked for a Coolant flush. The attached invoice describes exactly what I asked for. Something was off when I went to pay so I asked some questions. They actually just did a drain and fill. They do not even have equipment to do a flush, but they do not tell you that. You get a drain and fill whether you want it or not. I asked for trans service on my 10R80. The car never left the lift. I asked how they got the trans to temp to set the fluid level. I was told they let it idle for 45 minutes. First off that will not do it, secondly I was in the waiting area and heard the car running. Never did it run for close to 45 minutes either. I asked to have the trans brought up to temp and check again. The mechanic did this and I was under the car when he checked it. It was way overserviced as I suspected. I spent the next hour showing the mechanic the procedure and proper level it should be at, he had no clue. They also do not Iike people waiting for their car, it makes them nervous. Jeff is very arrogant, his employees apparently can do no wrong. If simple maintenance is difficult for them to properly perform, I would question anything else. All Jeff had to do is acknowledge the coolant issue and work with me. Allow me to drive my car an hour back, put it on the lift and confirm the trans fluid level. Jeff chose to never acknowledge the coolant flushing issue and insisted I had to leave the car with him to check the trans fluid level. I would have given him a 3 if his attitude was not so poor. They did get the diff and brakes right, that's 50%, which is failing. I would stay far away.

In this day and age, finding a completely honest auto mechanic is like searching for a goose that…read morelays golden eggs. I've dealt with Bruce and his team of mechanics at My Car Guy Auto Repair several times, and to say that they are best would be an understatement. They give honest, upfront estimates of what needs to be repaired before they do any work your vehicle, which is at a far better price than most dealerships or other auto repair businesses offer. Bruce, and his team have extensive experience with all makes of Honda and Toyota vehicles. As an ASE Master Certified Technician specializing in Honda products, he strongly recommends using authentic auto parts from these two trusted brands, and not generic, third-party manufacturers. Likewise, I've had my Civic tuned up and it runs like a champ, at less than half the price quoted by three other auto shops in the Ann Arbor-Ypsilanti area. No matter what the make or model of vehicle you own, be it domestic or foreign, Bruce and his team of dedicated mechanics will repair it no matter what the problem is. The only kind of service he doesn't provide are front-end alignments. However, this may change in the future.

The guys are pretty friendly and direct, have their own tow truck, and have been my "go-to"…read moremechanics for a couple of years.. However. They tend to charge on the rather high side of things and refuse to work with longtime customers on pricing or give a slight discount when multiple things are being done. Lastly, their work doesn't seem to last as long as it does when getting fixes done at a dealership, so your brakes will go quicker.. oil will NEED to be changed around 1.5k miles etc. They guarantee their work, kind of, but not for long and they're vague about specifics. I'd like to get more work done here, but it will be cheaper and last longer if customers went elsewhere.. So.. typical independent auto shop?