This is the best private auto shop, anywhere. I take my collection of collector and daily driven…read morevehicles here, exclusively. The quality of service and highest standards of excellence are unparalleled. And a more honest business owner you will never find. His business ethics are exemplary. You will never be sold on something that doesn't need attention. The shop technicians have many years of quality 'old school' work experience. If they can't fix it, it is unfixable. Work is done properly and done right the first time.

Illi's is a great place to get your car worked on. Larry is really nice and helpful. The prices are…read moregreat and work gets done quickly. It's the only place I'll take my car in Ann Arbor.

I found my shop! VIP…read moreAuto Repair has earned a lifelong customer in me. I've gotten multiple services from them, from oil changes to engine repairs. Each and every time time they have been throughout, friendly, and trustworthy. On my last oil change they ran a complementary overall vehicle check and ended up finding a problem, that if left unchecked, would have been very expensive down the road. And without me even having to ask, they brought me back and showed/explained the problem, along with answering all my questions. Communication during all services/repairs has always been easy and timely. VIP's customer service is top notch as well. When my car had to stay there for a few days, I was offered (at no cost) a ride from and back to the shop to pick up my car. (I lived very close at the time and realize that may be a factor going forward.) During the last repair, they were also able to give me a loaner car, which took away so much of the stress that comes along with having a car in the shop. Finally, if you're lucky, the owner's sweet pup will be there when you come in. :) I have recommend them to so many people in my day to day life, and I recommend them to anyone reading here as well! You won't be sorry.

These guys are my go to! They are honest and caring. Worked with me to make sure I was taken care…read moreof for transport and they have not let me down. Keep me posted on the repairs that were needed and sent me videos what needed to be fixed.

I came in with a slow leaking tire. At first I was told 3 hrs, but when I told him I didn't have a…read moreride & had to sit there he said, I'll do it as soon as I can. 45 min later I drove out of there, NO charge. Been there before to have tires aligned. Great service. Will definitely use them again.

These guys are way overpriced. There are better alternatives in Brighton. They do not work on the…read morecar when they say they will, and then it is not done as promised. The prices are ridiculous.

Amazing service! Came here in need of a last minute repair. Got us all fixed up within an hour and…read moresent us on our way. Very friendly as well! Will be returning when needed.

Great quality service. They did both my front brakes, were honest about not needing to do the rears…read moreyet, and found the source of the weird clunk in my wife's jeep. Note I could have gone someplace much closer to our new home, but I drove 30 min to take our vehicle here for a reason!

This is the most trusted auto repair shop in the area and I highly recommend them. If it wasn't…read morefor Pat and the staff I would be living on the streets. Seriously, I pretty much live out of my car so without them fixing my car I would probably be under a viaduct.

Got my front breaks on my Audi A4 done. Great price, service, fast & friendly. Will go back for…read moremore repairs if needed.

I brought a great used car at Darby's Auto! They were very friendly, caring, and I would recommend…read morethis place to my family and friends!!

Used to be a great shop but now they don't care and don't want your business. They don't want your…read moremoney and if you talk them into taking your car, they don't actually do the work they said they would do. Instead they do something you never asked for that is totally unrelated to your problem, just so they can call you and say "come and get it." Owner has become quite surly in recent years and does not make you feel welcome at all. Don't know what their problem is. Very sad to see a once-great business turn sour like that.

I'd like to share my recent experience at Tom's Family Auto, which began on the morning of Monday,…read moreOctober 13, 2025. That morning, I called the shop to ask if they could assemble a set of struts and replace a CV shaft on my truck. I was told it was no problem, and they began working on the struts. About an hour later, I received a call that they were "finished" and ready for pickup. However, when I arrived, I was told only one strut was complete, and the rest of the crew was out to lunch. The person behind the desk told me to go ahead and take the one strut and begin the work myself, so I did. Upon returning to my truck, I noticed the assembled strut was visibly crooked. I brought it back for correction and picked up the second strut. I assumed everything was resolved at that point, but after installing the struts, I discovered that the driver-side strut was seized and would not compress. It was now late, so I had the truck towed back to the shop for repair and to address the frozen strut. The following day, I called to check on the status of the repair. I was told the strut could be realigned, but I was met with a very poor attitude from the staff and was told I "shouldn't watch YouTube videos to work on my truck." For the record, I had been following manufacturer Technical Service Bulletins and Bilstein's official instructions, I'm also an FAA licensed aircraft mechanic. The next day I was informed the truck was "ready and aligned." Since I was at work, my mother went to pick it up and I paid the bill in full. That evening, when I inspected the truck, I discovered that the front sway bar was missing entirely -- it had not been reinstalled and was still in the bed of the truck, along with the mounting hardware. It had been left lying next to where the strut was they fixed. Despite this obvious omission, the shop had released the truck to my mother, claiming the work was complete and the truck had been aligned. To be clear: They gave us back a vehicle, declared it aligned and finished, despite it missing a 4-foot-long piece of suspension that was clearly provided and noted. There was even a written note in the cab and verbal instructions given on the phone regarding the sway bar and its hardware. These were apparently ignored. I returned the truck that night and left the keys in the drop box. The next morning, I called to ask what happened, and was told that the mechanic who started the job went home, and the person behind the desk -- who I'm not even sure is a certified mechanic -- had "finished" the job. I was later told the sway bar would be reinstalled, but that no new alignment was needed. I have serious doubts about this, given the work that had been done and undone at that point. Not surprisingly, they failed to install my skid plate as well, which was still laying in the bed of my truck with it's hardware when I arrived home from work. At no point was I offered any compensation for the extra day without my truck, the inconvenience of having it towed, or the serious issue of the vehicle being released in an unsafe condition. I was still charged $800. This experience showed a lack of communication, poor workmanship, disregard for safety, and unprofessional behavior from start to finish. I cannot recommend Tom's Family Auto based on this experience. My family and friends will no longer be using this establishment after being loyal customers for over 20 years.

Taken car to them three times for the same problem. They "fixed" it each time. Took it to a…read moredifferent mechanic and it's fixed first time at half the price. Clearly a rip off

I introduced my mother to M&M. I'm a parts distributor for auto parts stores and a partner…read morerecommended them to me 8 years ago. I recently had my truck worked on here for brakes then just recently a water pump. This place is beyond fair as far as pricing and a water pump is major work but they had it done next Day. My mother adores Trish, and we trust the shop. I recommended all 28 of my drivers to M&M. ​

Excellent customer service - best in the area! They have always been the most honest shop around. I…read morewill keep coming back whenever I have any issues with any of my vehicles.