I found my shop! VIP…read moreAuto Repair has earned a lifelong customer in me. I've gotten multiple services from them, from oil changes to engine repairs. Each and every time time they have been throughout, friendly, and trustworthy. On my last oil change they ran a complementary overall vehicle check and ended up finding a problem, that if left unchecked, would have been very expensive down the road. And without me even having to ask, they brought me back and showed/explained the problem, along with answering all my questions. Communication during all services/repairs has always been easy and timely. VIP's customer service is top notch as well. When my car had to stay there for a few days, I was offered (at no cost) a ride from and back to the shop to pick up my car. (I lived very close at the time and realize that may be a factor going forward.) During the last repair, they were also able to give me a loaner car, which took away so much of the stress that comes along with having a car in the shop. Finally, if you're lucky, the owner's sweet pup will be there when you come in. :) I have recommend them to so many people in my day to day life, and I recommend them to anyone reading here as well! You won't be sorry.

These guys are my go to! They are honest and caring. Worked with me to make sure I was taken care…read moreof for transport and they have not let me down. Keep me posted on the repairs that were needed and sent me videos what needed to be fixed.

I took my car here and they literally said "take your car across the street" extremely rude workers!read more

Excellent service and staff. This is the only place I refer friends and family to. 100% trusted by…read moremyself and many people I know.

Brought a car here to get it checked out before purchasing. The mechanics were fair and checked the…read morecar out without bias. What was amazing was that they did it for free. The customer service was very friendly and I definitely would come back for service.

They are honest, knowledgeable, and do great work…read more Sometimes the line to be seen is a bit long as it is a first come, first serve situation. I have had breaks, exhaust, suspension, etc done at this shop and the price is always reasonable. Tom is a great guy and I have known him for years, all the other mechanics seem to do great work also.

They don't stand by the work they do. If they fix your car, you better hope it's fixed right…read morebecause they will not honor warranty at all. They will expect you to pay additional money or they will try to find something else wrong with the car so you are paying them more money. This business is all about how much money they can squeeze out of you I definitely won't be back.

I came here at 4pm on a Wednesday in hopes of getting an oil change and a few other things looked…read moreat. It was hands down the best experience at an auto shop that I've had in Detroit. Their prices were more than fair, and they worked on my car same day. I told them I didn't have enough money for a diagnostic that day, but they worked with me and found time to help me on my limited budget. Without a doubt I'll be back here next time my car needs work

Honest assessment of needed repairs, quick, and did the work well. The pricing was fair, and…read moreservice was friendly.

When we were getting snow tires for our son's car we were told he needed $1600 in brake repairs. As…read morethis tire store is known for always finding something wrong we went to Hal's for a second opinion. Easy to schedule appointment, estimate within a couple hours drop off and repaired the next morning the repairs were nowhere near what we were previously told. They were professional and courteous...we will be back!

PLEASE NEVER GO TO THIS PLACE. I took my girlfriend's car here to get the transmission fluid and…read moreoil changed, and IMMEDIATELY after she left her car wouldn't start. She made one stop then tried to start the car and it wouldn't start. 4-5 months ago she got a new battery and starter and had NO ISSUES with the car starting. It seems like too much of a coincidence that all of sudden the car won't start. I called and they refused to double check their work or to see what they made have done wrong or on accident in order for her to have this problem. Also, they were very rude to my girlfriend during the process of taking her car in. I have little sisters and female friends that I WOULD NEVER want them to experience something like this or deal with the anxiety of this type of situation. I'm not a bad person or complaining person that just wants to bash a company but I feel it is important to let the public know and to prevent anyone from dealing with this. PLEASE SAVE YOURSELF THE STRESS, ANXIETY, AND TROUBLE.

They were quick with same day service!! Checked Trans for free and told me it was an engine problem…read moreand referred me to a place that can handle my high tech situation. Honest and fair!!

My car had a failing water pump and I was lookin g everywhere to find someone to get it done and…read moreroyal auto got her up and running again less then 24 hrs changed out my light bulb and everything at a fair price and if you have newer model cars don't hesitate to bring it here had a 2017 Jeep gc and they took care of it and got it back up and running like new!!

I contacted Royal Auto to see if they could take on a larger job I needed done on my fusion. Mo was…read morehappy to help and got everything done in a timely manner. The shop kept me updated on my vehicle and after I picked it up, mo reached out a few days later making sure everything was going well. If that ain't great customer service I don't know what is. Highly recommend.

TL;DR: I paid this shop to investigate a serious oil…read morepressure code. Instead of properly diagnosing the issue with a simple oil pressure test (~$100-$200), Doug (the owner) cleared the code and charged me for a mass air flow sensor instead. This led me to spend money on repairs for a car whose engine was dying--something Chevy confirmed shortly after. The shop was evasive, dismissive, and in the end, wasted my time and money while my warranty expired. --- Full Review: Do not bring your vehicle here if you care about honest diagnostics and clear communication. Last year, I had my throttle body replaced here, and while the work was okay, it was done by one of their regular techs--not Doug, the owner. This year, when my check engine light came back on, things went completely downhill. In late May, I brought my car in with a specific concern: an oil pressure code, which is notoriously tied to serious engine issues in my car model (Chevy Malibu 2016-2018). Chevy even has recalls for this issue--just not for my specific trim. I explicitly asked the shop to investigate this code. Doug took over the service this time. Instead of performing a simple oil pressure test (a basic and relatively cheap way to confirm if the code was serious), he cleared the codes, claimed one didn't return, and recommended I replace the mass air flow sensor instead--which I paid for. He failed to inform me until after the work that he never actually ruled out the oil pressure issue with the proper test. This gave me a false sense of security. I thought the issue was handled, only for the car to worsen significantly over the next two weeks. When I returned to the shop, Doug claimed the oil pressure code was back--and he needed to look into it again. I told him we had already paid for that! That's when things got truly frustrating. Doug became argumentative and defensive, telling me he "can't remember every car" and denying the code was in his notes--until he found it at the top of the receipt. By this time, my warranty had expired, which was devastating because if he had performed the test and diagnosed the engine problem properly the first time, I may have gotten help from the warranty company. He offered to "call the warranty provider" to help but never did--despite me calling to check multiple times. I ended up taking the car to Chevy, who confirmed exactly what I feared: my engine was failing. They advised a full engine replacement. The cost of digging further into the failure wasn't even worth it at that point. To top it off, when I called back to get a simple oil change receipt (to prove to Chevy that I maintained the car properly), Doug was supposed to call me on Friday. But surprise--he doesn't work Fridays. I called again, and when he finally returned my call, he screamed at me for "threatening" his workers (which I absolutely did not do) and rambled about how his dad built the shop. When I told him other mechanics had said he absolutely should have done the oil pressure test, he acted like that wasn't required and said he doesn't have to explain everything he does to customers. That's a huge red flag for anyone relying on honest diagnostics. His solution? Bring the car back and do a payment plan with him for a fix that should've been diagnosed correctly the first time. He said he doesn't usually offer that kind of deal, but would "do it for us" since we have a kid and are tight on money. --- Bottom Line: This shop might be okay for simple fixes, but the owner Doug is dismissive, unprofessional, and refuses to take responsibility for serious mistakes. I paid out-of-pocket for a repair that I never would've done had I known my engine was dying. Now I'm out of warranty, down thousands of dollars, and have a car with a blown engine. I do not recommend taking your vehicle here--especially for anything beyond basic work.

I had my daughters car towed to Goddard Auto for a transmission job…read more I live in Plymouth. Not close. I think that speaks volumes about a business that shoots straight. I knew the engine repiar would be done right and at a fair price. Thanks, Goddard Team! -Chris