Staff is amazing. Love the egym. So many machines and a pool. Love the ymca. Has a very nice clientele. Always greeting each other and treating each other with respect. read more

Hello, I just came out here to say this location is horrible to visit. The staff are very unprofessional and rude. Every time I call to ask a question, they avoid answering and hang up. For example, I asked, "Can I bring my lacrosse stick in and use it on the treadmill. All I would be doing is holding it in my hand and running with it. The lady on the phone, in a rude voice, said, "No, bye," and hung up on me. Before, I could speak. Every time I go to this location, when I walk in, they do not even acknowledge me. Even though they are not doing anything, I say, "Hi, how are you?" and they do not respond. They stare at me when I leave, and when I say thank you and have a good one again, they just stare and do not respond. Furthermore, when I am in the gym, 95% of the time there is no staff down there. Even when there is, they sit on their phones, and they look down. They do not even walk around. They sit there on their phone, do not acknowledge you, and when you go to ask them a question, they stare at their phone and then say they do not know. On top of that, I am paying a ridiculous amount of money to go there each month. It is wild how much they charge you since no one goes there anymore. A lot of their equipment is outdated. It is also very dirty and not very clean. Personally, the staff there is very rude. They do not really take you seriously; they look at their phones, do not respond, and show a lack of human decency. Personally, next summer, when I am back, I will not be coming back here. I am very disappointed because I am paying a lot of money to get disrespected. I can see why a lot of people are not at this location when I go there: the staff is ignorant. When I was younger, the YMCA used to be a fun, happy place. The staff were nice and would greet you. Now, when I walk in, they sit on their phones, do not answer my questions, and have an attitude. I am highly disappointed in how the YMCA has changed over the years. Comming back to the YMCA I thought it would be still very lively and be a great place, but it has gotten sad depressing and it is dirty and not clean. I advise you to choose a cheaper gym so you do not have to pay these high rates, and maybe the staff there will treat you better than any YMCA in Colorado. Thank you!! read more

More worried about being woke than anything. Won't even let news to be broadcastEd because of conflict, so I was told by very very rude staff. just canceled my membership after 4 years of paying $78 a month for an old smelly gym Where the homeless population is allowed to shower. Vasa a much better choice!! Oh, and management doesn't answer emails. Can't believe I stayed as long as I did. read more

Good variety of equipment and amenities. I just need dumbbells and a squat rack with some kettlebell and a hack press and indoor running track and cardio equipment and machines and I am set! This place delivered with a lot of thought out into accessibility. read more

This is a good local YMCA, it's located in Downtown Colorado Springs. The staff is very friendly and ready to offer assistance when needed. I only used the pool and locker room area, those facilities definitely met my workout needs. The overall facility was a little outdated, but good for a workout. read more

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I was going here for the past couple months, purely because it was the closest gym to my school, but just left. the main reason why is because the prices are simply wild. Their "youth" membership fee is about $35 every month and you can take 1 guest one time for the whole year, and that guest cannot be a guest for anyone else again after that for that entire year. My experience is that I was unable to come up with the funds the last month and so I went in finally to renew my membership. I was told that I had to pay for the membership last months fee (fair) and the late fee ($20 but fair). However, when I go to pay the fee with cash, I am then told that they changed their policy with cash payments. Now, if you're paying with cash- you have to pay cash six months ahead upfront. In total what I would've had to pay: $230 in cash upfront. Ridiculous. Considering the gym is run down and in a very odd environment with limited equipment. It's just not worth paying for compared to the much cheaper, cleaner, and visitor policies that gyms like Vasa and Planet Fitness. My one positive is that all of the workers that I have interacted with have been very kind and informative throughout my duration of the time here. read more

I have been a member of the YMCA my whole life. I have finally had enough of this gym and cancelled my membership. The basement is muggy, filled with outdated equipment and smells like old people feet. There is no views. The hours are the worst gym hours of all time. My wife is constantly harassed by the staff for dress code. Yesterday, she wore a full body covered 1-piece with spaghetti straps and was asked to leave. It's 100 degrees outside and we have to ask for permission to turn a fan on in this limited access basement with no AC. Sick of the way this gym treats it's members. If you're 80 years old and will pay for personal training, you're their prime member. I watched clear discrimination as the staff didn't know we were together. As soon as I spoke up, their tone drastically changed. I would give 0 stars if it were an option. read more

I don't get the point why you can't wear workout top.They want you to wear t-shirt while working out that's ridiculous,who cares whatever you wear as long as your not naked,it's already 2024 people grow up. read more

For being (from what I understand) is the oldest Y in town, it is in excellent condition and well maintained. Very clean. Staff friendly and helpful (unlike the Briargate location). The electronic exercise equipment is incredible. I quit the purple fitness place and the extra$30 a month is totally worth it. More people in my age group (60+). The covered parking is a plus! Can't wait to use the pool! From what I understand, there are some pretty petty and rude patrons using the pool at Briargate who throw the fact they have been a member for 18 years and break the pool rules and actually splashed water in my wife's face when she called the other patron out for breaking the rules. She (the splasher) complained to staff about my wife, but luckily, they had it all on video. Anyway... loving the downtown location much better than Briargate. Shhh! Let's keep it a secret. read more

Man, I love this place. I go early in the AM so I see a lot of older people who kick my butt at racquet ball. But I have to give it a lower review because of the child care. My wife and I had a lot of options but the price, location, and option for childcare was without equals. We used the childcare three or four times before we decided to cancel my wifes portion of it along with the childcare. Each time we visited people forgot to check him in, forgot to assign us a number, or didn't check the number. In fact, only once did a lady properly check him in, but when we came to get him she wasn't there and the people didn't properly check him out. My wife is concerned that anyone could theoretically take a baby from there. Not to mention it seems understaffed. I gave them feedback and they were receptive and said they'd get on it. I hope they do before a lawsuit is on their hands. Besides that, the only negative is that the building seems dated and smells like the 70's (whatever that means, it seems discriptive enough). read more

Going there for 15 years! Great people..they are all trying hard and if you are talking to them, they will recognize you next time you show up and make you feel special. It is an older building and everything is done to keep it clean and up to today's standard. One big Plus is the Plus room for men. There is one for women as well, but, honestly, I have not been in there so I can't report on it. You pay a little bit more and you get some great privacy, your own locker and key and you will socialize with the other members. Sauna and wet room and hot tub are also within the club rooms. Great place, great people! read more

The Pikes Peak YMCA offers a huge variety of classes, locations and innovative exercise options. The staff is welcoming, and all that I have come across have been very welcoming. That being said they do have at least one very serious problem. The cleanliness and maintenance of their facilities. I primarily go to either the Garden Ranch or Briargate locations. At Garden Ranch there is no excuse for the crumbling hot tub area. The tile falling off the wall leaving gaping holes with exposed rust and disgusting debris. Add this to the unswept floor, dead moths and other debri around the edges you can see it is a Petri dish of filth. Yes the building is older and it has been there a while, but simple maintenance, repair and cleaning should be in the budget. At the Briargate location the women's locker room showers are so black with mold I am almost afraid to walk thru them. It makes me wonder if it safe and if our health is in danger. What else hasn't been cleaned. I have spoken to the head of maintenance and housekeeping at the Briargate facility to no avail. I am now considering looking into more expensive options such as Villa Sports or Lifetime Fitness I wonder if they are clean and kept in good repair. It is such a shame for the local Y not to take a bit more pride in their business. Sincerely, Cindy, a disgruntled Y member read more

Me And My Day Program From Dungarvin Come Here Every Wednesday Morning The Staff Are Cool

This place offers badminton! I have played in San Francisco most my life and was so happy to find a community club with a wonderful mix of people and skill levels. They have 2-3 courts open on Wednesday and Saturday nights and rotate every game so you never have to wait more than 15 minutes to play. The front desk staff are also sweet and friendly and are always so positive - you'll notice the joy they infuse when you listen to their announcements or when they answer the phone. Here's a link to more information about the Pikes Peak Badminton Club that meets at this Downtown YMCA. https://pikespeakbad.wixsite.com/pikespeakbadminton read more

Wasn't very impressed. The facility is old. The locker rooms are very outdated and they charge you an extra $20 for a VIP locker room to use the sauna (it also includes towel service but really it's for the sauna). The cardio is all in the basement, super cramped elbow to elbow. The cycling room is the size of my bedroom and immediately smells upon entry. The pool is nice, you have to pay extra for the float classes, but the group activity rooms are also large and the teachers nice. For that much money however I would expect a nicer facility with space, not elbow to elbow elliptical and mandatory sigh up before cycling or yoga the night before. read more

My wife and I recently moved here so we have been looking for a gym. We went to a tour of this location and we loved it so we signed up. The front desk staff is blah they aren't nice or rude they just let you scan your card and that's it no extra conversation. The older lady with the accent is very rude we try to avoid coming when she is there. On the tour of this location they showed us the child care area we were very excited about that since my wife is pregnant. When we were on the tour I noticed that there were several employees and only 2 children. One older lady with blonde hair was playing a game with the kids while the other employees sat at a table. We didn't think anything of it at the time but since then when I worked out I've noticed on the tv in the gym most nights the older blonde is playing with the kids while the younger gals are sitting at that table. My wife and I have discussed it and we have decided that we will not be taking our child there as it seems like one person is responsible for all the children while the others just hang out. Tonight while I was there I noticed on the tv she was playing with the kids making something at a table with all the kids while the other girls sat at a different table I noticed a few times they would bring stuff to the table but never help her. She must get paid very well or really like her job because I could never stay at a job where I was responsible for most of the work while watching everyone else sit around and talk. read more

Lots of cardio options and good collection of strength training equipment, plus they keep the place spotless

For the price of premium health spa you get an old downtown gym. Maintenance on anything critical is 3-6 weeks and many lower priority maintenance items never get done. The racquetball courts have gone three weeks without heat in December! This makes it hard to have a workout routine. read more

Pool at Tri lakes Y is too shallow for an adult to do adequate water therapy and it is COLD. I'm trying to rehab a hamstring repair and between the water depth, the water temp and the fact the pool is typically over full with kids (no offense intended, I love seeing kids exercise but I need some room to do my rehab). Can you at least turn up the water temp a few degrees and tell the staff that people who are doing water physical therapy deserve some room in the pool too? read more

I love the energy this Y has. Zack is my swim instructor and he is great! I came in not knowing how to swim at all and 3 to 4 weeks in I am swimming without my fins! The staff are so nice and friendly and they actually care to know how your workout went. I am joining this YMCA after my swim lessons are over! Wonderful experience! Thank you! read more