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    Recommended Reviews - Fit365

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    VASA Fitness

    VASA Fitness

    2.0
    (144 reviews)
    3.2 mi

    This gym is great! I almost didn't even visit because of the bad reviews but gave it a shot with…read morethe free three day pass and thought I had walked into the gym. Front desk is friendly and helpful, the parking lot looks busy but I always find a spot within a minute, the equipment is all new and they have multiple machines for many exercises! I barely have to wait if ever, maybe a couple minutes for the extension machines but other than that no wait which I have never experienced at another gym! Also, if you join the middle tier you get access to the pool area and the massage chairs which are l overly! Oh and the price can't be beat! I don't know what everyone is complaining about. Yes, there is an annual fee but it's minimal and only charged if you stay 60 days, most places I've been to charge an activation or annual fee up front! It's listed everywhere before you sign up, so just read the agreement first. Anyhow, l or this gum!

    Vasa's customer service is highly inconsistent, one day it's helpful, the next day they're rude and…read moresnippy. In response to their own mistake of double charging me for several months, when I looked to clarify that the refund included the extra charge I saw after I had been told everything got cancelled, the woman got irritated and rude. Didn't catch her name. Wouldn't recommend this gym - memberships seem sneaky and charging seems underhanded, and then customer service won't take any accountability or show respect when you're looking for a resolution. The gyms themselves are nice, but the saunas / steam rooms / hot tubs are constantly broken or disgusting and closed.

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    VASA Fitness
    VASA Fitness
    VASA Fitness

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    Villa Sport Athletic Club - Colorado Springs

    Villa Sport Athletic Club - Colorado Springs

    2.8
    (207 reviews)
    8.9 mi
    Budget friendly
    Kid friendly

    FIVE STARS for Luis who helped me from the front desk a couple days ago. I had three different…read morequestions, and he was super helpful. He definitely went the second mile. He had to check with his manager (who was off that day) about one thing and asked if he could call me the next day with an answer. He actually ended up calling while I hadn't yet driven away from the facility. Luis did a remarkable job with a great attitude! I hope he gets a raise. :) I would give the entire facility five stars because I enjoy this place very much, but one disappointment I continue to have is how long it takes for repairs to be made when things break. I actually made a list in my phone of things I love and don't love. Why not paste it here? Love * Pleasant Smell when I walk into the gym. * The cleanliness of the lobby. * The natural light pouring in from huge windows. * The usually friendly greeting from the staff. * Filtered water fountains throughout the facility. * Free Ice machine in front. * Numerous class options. * The personal trainers I've met--pretty great people. * All the various sitting areas. It is welcoming for a person to just come hang out. * The cafe and healthy food options (along with a few not-so-healthy). * Lovely and newly renovated basketball/volleyball court. * Fantastic views of mountains, especially from the treadmills. Ahhhhh * Variety of cardio machines. * The multiple places to stretch and do my own PT exercises. * The intentional signage about fitness floor etiquette--thank you. * The provision of towels (small and large), Q-tips, shampoo, conditioner, body wash, lotion--also great smells. * The cold, wet hand towels (sprinkled with ice cubes) provided by the hot tub and sauna. Nice touch! * The delightful pool area. I thoroughly enjoy spending a few minutes to sit in the sun after a workout. There is landscaping and trees separating the adult pool from the kiddos' (which is remarkable with slides and fun things), so we don't really hear the kids or even see them. We enjoy the separate space with many options for shade or sun. Feels like a resort. * Friendly class instructors. The ones I have experienced are encouraging without being demeaning. I enjoy the camaraderie between the members too. Don't love * Light burned out by mirror in locker room that has been so for months * Broken towel hooks in showers--also been broken for months * The smell of mold in some of the showers * The rust on the plumbing by the toilets * Certain places on the tile in toilet areas that haven't been cleaned for a long time * Blow dryers breaking and not being replaced * The ladies' hot tub being shut down for several days * How long it took to replace conditioner when it ran out. If it is a supply problem, worst case send an employee to Costco to buy several containers to hold things over until the situation is resolved. * How expensive the cafe is. * The number of cardio machines that have broken pieces that have gone unrepaired. * The decision to not carry the top shelf tequila anymore--the cheaper stuff gives me a migraine. Why not provide members the best? Be winning in the "second mile" like Chick-Fil-A! * How long it takes for broken lockers to be repaired. * Power outlet in the locker room with a sign that reads "out of service" that has been like that for months. * The various places of dead landscaping (by the entrance, by the pool bathrooms). * So many laminated signs telling us something is out of service! That's nice as opposed to hand-written signs taped everywhere. How about more energy to fix things promptly, though? * Employees power-washing the steam room during the middle of the day. Rather do that after hours? Signs are posted to discourage phone use in the locker room that hurts the atmosphere, yet power washing in the middle of the day was acceptable. This hasn't happened for a while--perhaps they've made a change on this. I am grateful they're cleaning the steam room! * Consideration for employees and how leadership decisions affect them. I've heard from a few employees (and one parent) that this is can be an unfortunate issue. All these "don't love" things, I believe, could be easily fixed with leadership being attentive. Having been in leadership in some way or another most of my life, I know just a few intentional decisions and implementation of systems of quality control could make a big difference. Maybe have certain team members walk through daily checking for details and empowering them to make work orders for repairs. Have arrangements for prompt fixes after hours! Reward your staff! Listen to them. Pay well. You'll keep the good ones longer if you treat them well. Be generous! The whole place will feel the difference, and you'll have more members joining and staying as a result. All things considered, I am super grateful to have found this gym and for my membership here. It's a very happy place for me, and I look forward to every time I'm here!

    The club smells like chlorine, which burns my lungs, eyes, and skin. Chlorine has been known to…read morecause asthma, emphysema, and COPD, which could lead to lung cancer. Many people have complained about this issue, and the club refuses to replace chlorine with bromine. When people exercise, they breathe large amounts of that gas, and they DAMAGE THEIR LUNGS PERMANENTLY!!!!

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    A trio of unicorns came to visit us at Fangtastic 2017!
    A trio of unicorns came to visit us at Fangtastic 2017!
    All of our staff loves getting to hang out with members and dress up for Fantastic!
    All of our staff loves getting to hang out with members and dress up for Fantastic!
    A member rocks this amazing Cleopatra costume for Fangtastic.

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    A member rocks this amazing Cleopatra costume for Fangtastic.
    Downtown Center YMCA

    Downtown Center YMCA

    3.0
    (20 reviews)
    0.3 mi

    Staff is amazing. Love the egym. So many machines and a pool. Love the ymca. Has a very nice…read moreclientele. Always greeting each other and treating each other with respect.

    Hello, I just came out here to say this location is horrible to visit. The staff are very…read moreunprofessional and rude. Every time I call to ask a question, they avoid answering and hang up. For example, I asked, "Can I bring my lacrosse stick in and use it on the treadmill. All I would be doing is holding it in my hand and running with it. The lady on the phone, in a rude voice, said, "No, bye," and hung up on me. Before, I could speak. Every time I go to this location, when I walk in, they do not even acknowledge me. Even though they are not doing anything, I say, "Hi, how are you?" and they do not respond. They stare at me when I leave, and when I say thank you and have a good one again, they just stare and do not respond. Furthermore, when I am in the gym, 95% of the time there is no staff down there. Even when there is, they sit on their phones, and they look down. They do not even walk around. They sit there on their phone, do not acknowledge you, and when you go to ask them a question, they stare at their phone and then say they do not know. On top of that, I am paying a ridiculous amount of money to go there each month. It is wild how much they charge you since no one goes there anymore. A lot of their equipment is outdated. It is also very dirty and not very clean. Personally, the staff there is very rude. They do not really take you seriously; they look at their phones, do not respond, and show a lack of human decency. Personally, next summer, when I am back, I will not be coming back here. I am very disappointed because I am paying a lot of money to get disrespected. I can see why a lot of people are not at this location when I go there: the staff is ignorant. When I was younger, the YMCA used to be a fun, happy place. The staff were nice and would greet you. Now, when I walk in, they sit on their phones, do not answer my questions, and have an attitude. I am highly disappointed in how the YMCA has changed over the years. Comming back to the YMCA I thought it would be still very lively and be a great place, but it has gotten sad depressing and it is dirty and not clean. I advise you to choose a cheaper gym so you do not have to pay these high rates, and maybe the staff there will treat you better than any YMCA in Colorado. Thank you!!

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    Downtown Center YMCA
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    Downtown Center YMCA

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    Fit365 - gyms - Updated July 2026

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