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    Downtown Physicians

    2.0 (7 reviews)

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    11 years ago

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    14 years ago

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    10 years ago

    Unbelievably bad. I just tried to make an appointment and they gave me a four week wait time. Ridiculous.

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    OhioHealth Primary Care Physicians - OhioHealth Primary Care Physicians

    OhioHealth Primary Care Physicians

    3.2(9 reviews)
    0.6 miDowntown

    I started here years ago with Dr. Phan, but she has since moved away. I now see Dr. Rita Henriques…read more At first, I thought it would be strange going to a sky scrapper for a doctor's appointment, but it was my only option at the time because I couldn't find another doctor taking new patients. I was out to ease during my first visit. It's rare to find street parking, as there are only a couple of meters near the intersection of Broad and High, so I end up parking under the state house. It usually costs me $5 to park. I actually enjoy the experience, because I think it's neat to walk under high street and you stay out of the weather. The lobby is clean and comfortable. There are always ample magazines available and the TV is set to daytime television. There is a commentary coffee station as well. I've found all staff to be friendly and outgoing. The doctors take the time to really listen to me, and I feel they have helped me immensely over the years. They are knowledgeable and intuitive. I feel like they take a holistic approach at health, and don't just try to push you out of the door with a script. I remember it used to be easier to get in, or maybe it was just this time, because it took me a month to get in this time to see my doctor at the location I wanted. Might just be the season though. No worries, I know if I needed to get in earlier there were other options (visiting the other location where she splits her time, or scheduling with another doctor).

    I went to the ER on August 15 2026. I was left in the lobby for 2 hours with no Tylenol as I had…read morejust left a horrible car accident with a concussion! One of the nurses rolled her eyes when asked to give out hot towels... Lastly when I was asked to be discharged one of the nurses said they were understaffed when there were staff everywhere. The lobby barely had any people. They finally gave me my chest scan when I begged 5 times to leave. To my surprise every result came back normal! Why would I stay in the hospital for 6 hours if my results came back normal? This sort of treatment is lazy and as a hard working black woman I don't appreciate this type of behavior!

    Victoria Rentel, MD - Victoria Rentel, MD, courtesy mountcarmelhealth.com

    Victoria Rentel, MD

    5.0(3 reviews)
    8.9 mi

    After being in the ER until 2a, I was exhausted. So, I didn't hear my phone ring at 9a the next…read moreday. I missed the call from my awesomely concerned family doctor who had already reviewed my ER records despite the fact that it was a holiday and she was supposed to be relaxing. She wanted to have me come in for a follow-up exam. Since I didn't recognize the number and my voicemail box was jammed full, I didn't know I was supposed to go in. But on Thanksgiving, in the evening, when I relapsed into that toxic pain and shaking, my family called Dr. Rentel. She was there, and she had advice. She got me through the night and saw me first thing Monday. This is the most compassionate doctor. I love her to pieces. She has her patients' best interest in mind. She really cares about your health. And she's funny and easy to talk to. I have high praise for Dr. Rentel. If you're looking for a new family doctor, definitely try to get in with her. It will be tough. Since she's so amazing, she's always booked full. But if you happen to call the office when they're taking new patients, you musn't undervalue the opportunity. Jump on it! Dr. Rentel is the best.

    After spending a couple weeks not feeling like I could breath so well, and getting kind of nervous…read moreabout it, I went to the ER desperate for relief in the middle of the night. They sent me away with anxiety meds. Needless to say, I didn't take them and went to see Dr. Rentel the following Monday. By chance, I was assigned to her when I was a student at OSU in the student health department. She asked me if I had allergies, to which I replied NO. She took a good look at me and said, "Yes you do." She gave me oral steroids and within 24 hours my breathing issues were totally resolved. Turns out, I have a severe grass pollen allergy that developed as an adult and procudes asthma. I'm now taking allergy shots to help build a tolerance to my allergies and symptoms. I wasn't crazy afterall!

    Photos
    Victoria Rentel, MD - Dr. Rentel's office, courtesy mountcarmelhealth.com

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    Dr. Rentel's office, courtesy mountcarmelhealth.com

    Toohey Patricia MD

    Toohey Patricia MD

    3.3(3 reviews)
    3.6 mi

    Though in my first appointment with Dr. Toohey, I was impressed and happy to have found her, things…read morehave gone down hill it seems. I had an 8:45 AM telehealth appointment for an important prescription refill that I need to function, but Dr. Toohey was over 10 minutes late, which I didn't mind as I know she is busy. But because of her delay, I had to start driving to work. When she finally joined, and despite me saying "One second I'm pulling over right now", she immediately said we couldn't proceed because I was driving, ignored me, and abruptly ended the call within 10 seconds of joining - with 0 patience or willing to listen or care. It was very hurtful. When I reached out via message to ask what just happened and that I am pulled over now and ready, she responded by terminating me as a patient via letter. Her attitude throughout was condescending, rude, and disrespectful. This is not how healthcare professionals should treat patients, and I would not recommend her to anyone seeking any shred of empathy or care from a provider.

    Dr. Toohey was my first PCP since I was a little kid, and she has done a great job of making me…read morefeel comfortable and at ease when I come in for my Checkups. She wasn't in a rush to get me in and get me out, and took the time to get to know me and my medical history a bit before going into any sort of next steps and what not. I think I've found a solid PCP to go to for the foreseeable future.

    Thomas E Rardin Family Practice Center

    Thomas E Rardin Family Practice Center

    3.3(6 reviews)
    2.8 miUniversity District

    They scheduled the 1 year old visit for just before his first birthday. I thought that was fine but…read moreapparently they can't do the 1 year shots until after his first birthday. Frustrating but oh well. So now we have to schedule another appointment in 2 weeks. Show up to that appointment as scheduled and the doctor isn't there to sign the order until an HOUR after the scheduled appointment time. So they said I could wait for an hour with my toddler and baby or I could leave. I'll never be back. How do you screw up scheduling 2 appointments in a row? Also when our main pediatrician was out of town we were scheduled with another doctor that was clearly not a pediatrician and told us to stop scheduling with her. I was like, this is were the front desk scheduled us. We don't want to see you either.... Often the nurses can't get the head circumference or just skipped measuring height altogether. We stuck it out for a year but that office is not a great place. We will never be back.

    I have visited these offices twice, and the staff has always been friendly and attentive. They have…read moreare smiling and kind to everyone who arrives for their appointment and are prompt at getting everyone checked in. Currently, they are going through some renovations, so it is kind of a mess at the moment, but once finished, I think it's going to make this place really stellar. I generally meet with a Nurse Practitioner and she is very thorough and attentive to my concerns. The lab staff and quick and efficient and I've never had any issues! There is parking in the back, so don't worry about finding a spot on High St. Since it is so centrally located, students, you can just walk or take COTA. I definitely recommend this place. They really do take good care of their patients, and people who are more regular than I am, I could tell they remembered them and kept up on conversation about their lives. It's a nice feeling when going to the 'doc.

    Downtown Physicians - familydr - Updated August 2026

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