I started here years ago with Dr. Phan, but she has since moved away. I now see Dr. Rita Henriques…read more At first, I thought it would be strange going to a sky scrapper for a doctor's appointment, but it was my only option at the time because I couldn't find another doctor taking new patients. I was out to ease during my first visit. It's rare to find street parking, as there are only a couple of meters near the intersection of Broad and High, so I end up parking under the state house. It usually costs me $5 to park. I actually enjoy the experience, because I think it's neat to walk under high street and you stay out of the weather. The lobby is clean and comfortable. There are always ample magazines available and the TV is set to daytime television. There is a commentary coffee station as well. I've found all staff to be friendly and outgoing. The doctors take the time to really listen to me, and I feel they have helped me immensely over the years. They are knowledgeable and intuitive. I feel like they take a holistic approach at health, and don't just try to push you out of the door with a script. I remember it used to be easier to get in, or maybe it was just this time, because it took me a month to get in this time to see my doctor at the location I wanted. Might just be the season though. No worries, I know if I needed to get in earlier there were other options (visiting the other location where she splits her time, or scheduling with another doctor).

I went to the ER on August 15 2026. I was left in the lobby for 2 hours with no Tylenol as I had…read morejust left a horrible car accident with a concussion! One of the nurses rolled her eyes when asked to give out hot towels... Lastly when I was asked to be discharged one of the nurses said they were understaffed when there were staff everywhere. The lobby barely had any people. They finally gave me my chest scan when I begged 5 times to leave. To my surprise every result came back normal! Why would I stay in the hospital for 6 hours if my results came back normal? This sort of treatment is lazy and as a hard working black woman I don't appreciate this type of behavior!

Dr. Davis. He help me with my high blood pressure. My blood pressure is lot lower now. Thank you…read moreDoctor Davis. He really care & he always listens me. Has Staff is really cares.

I love Dr Davis I think he is a great doctor ! He cares about your health ! I am glad he is my…read moredoctor

I had Dr. Chen give me acupuncture about 5 years ago and it helped me so much. I am now looking to…read moremake another appointment for more relief. I had my surgery on my neck and his acupuncture helped me tremendously.

Have been a patient of Dr Chens for the past 19 years. For many of those years, they were for…read moreweekly acupuncture appts but also for general medical purposes. He is a very kind, compassionate, and intelligent man. My entire family sees him and has become an integral part of our lives.

I have been a patient with this practice for over two and a half years, since moving to Columbus…read more This past week, I received a poorly written, abrasive letter telling me that my relationship with this practice is being terminated due to multiple no shows and cancellations. This came out of the blue. I have not had an appointment in the last six months, nor did I receive a phone call or any type of correspondence prior to this letter. I called this morning to ask about the letter. I spoke with their office manager, Nick who couldn't explain why I received the letter - nor did he apologize. He said it was their discretion to send the letter and couldn't tell me when I missed an appointment or had a cancellation. I have never been treated this way, especially by a physician's practice. It's just so disappointing.

I admit it. I have lived in Columbus for 10 years and it took me 8 to commit to a primary care…read moredoctor, mostly because my insurance company made me. I found Dr. Sharma on recommendation from a friend. I'm rarely sick, so I don't see him much, but he is always very competent, efficient and pretty darn funny during my annual physical. Like him bunches. The building on Neil is easy to get to, they have convenient hours and insurance stuff is never a hassle. Like taking your car in to get fixed, something you don't want to do it, but this place makes it not so bad.

This was my gp doctors office for a long time. I was always completely satisfied with their…read moreattitude, approach and results. They have an excellent physical therapy department as well. They also have a pharmacy upstairs that can fill any prescriptions you have. The parking lot fills up quickly so keep that in mind. The wait is usually not too bad, though I will admit there have been some occasional delays. The facade, parking lot and waiting room are a bit depressing or perhaps bland. However, this is in no way a reflection on the people and the work they do. Dr. May is well known in the area as well as respected.

This "family practice" is a clearing house for personal injury lawsuits. Their medical care was…read moresketchy, their facilities felt dirty, and their staff was ridiculously unfriendly. My presence as a patient was clearly an inconvenience to all of them, and the physician passed me off to his PA instead of actually caring for me himself. The one perk was that the girls in the physical therapy department upstairs were prompt, friendly, and helpful. That's the only reason I went back. But I would never use this facility again.

My partner requested a prescription renewal for TEN days and they still hadn't sent it pharmacyread more

I went yesterday for my appt I have an ear infection so physician was to call In a prescription for…read moreear drops and allergy meds. I have called twice today and still no prescriptions have been called in. I won't be going back if this is how they handle a simple ear infection I'm afraid of them treating anything major.

Horrible service! And, that's saying something since I have a high threshold for incompetence. The…read morestaff was nice, but Dr. Narvel is a poor excuse for a doctor. I went to see him for results uncovered in an MRI where they found a small tumor in my neck. I also am having severe neck pain (unrelated to the tumor) with radiculopathy in the left arm and shoulder blade. He recommended getting a CT scan and was to put in the request with the James Cancer Center. One day passes, and I check in with the James. They never received the request. So, I had to call the doctor's office to see if they'd put in a request for the CT Scan. They claimed they did but would "fax the James" right away. Magically, the James had me in their system after that. Oh...hang in there...I've got more reasons why Narvel is useless... I get a notification in the mail from my insurance provider rejecting my claim for a CT Scan. This happens the day before the CT Scan. I couldn't skip the CT Scan, so decided to sort all the financials out after. So I called Narvel's office and left a voice message. In the answering message, the office threatens to push your call to the back of the line if you call sooner than 72 hours AFTER your initial call. So I waited. The radiology report for the CT scan came back and I can't make heads or tails of it. So, I waited...and waited...and waited. And, you're probably saying, "Why didn't you call him?" The thing is...I did. And, got NO return call. Apparently, their answering machine is for looks, because it clearly isn't there to serve the patients. Again, I call the doctor's office to get some closure on the insurance rejection and the CT radiology report. To which the phone rep at his office told me my insurance company needs to fax the request for the MRI report. Yet, Narvel's office is at fault! They should've filed this with the original CT Scan request. Next thing, shouldn't it be a priority for the doctor to get back to a patient in a timely fashion who has something that could be potentially cancerous??? Not to Narvel. He couldn't be bothered. I can't make sense of a radiology report nor am I going to Google my answers. When I called today about these issues, they wanted to know if I wanted to book an appointment. For what? So, Narvel can waste everyone's time some more. Now, here's the part that will make you see why I believe Narvel is a trash doctor. I went to him for the lump in my neck and for pain radiating down my arm (from an unrelated issue). This clown didn't think I'd review his medical records. He completely and totally filled in whatever he was feeling like at the moment because he claimed I was "having headaches" and "no radiculopathy." Really? Because I could swear I NEVER said anything about headaches since I don't get them. And, I also said my arm pain is greater than the neck pain due to nerve issues. If that's not radiculopathy, then what is it??? If you go to Narvel or have gone, I encourage you to review your medical records. It's abundantly clear he's not competent nor conscious enough to adhere to the Hippocratic Oath. Do NOT under any circumstances go to this clinic. You'll get better care elsewhere.

Westland family practice is my doctors office Dr. Narvel has been my doctor for years and I don't…read morefeel I cou!d find a better doctor he cares about your health he listens to your problems.I love this office all are very nice.

Megan Brundrett MD. Did wrong by me…read more She is the Medical Lead at South High Primary Care. Megan Brundrett participated in negative gossip about me at her medical center. She made no attempt to verify the gossip with me. I made attempts to contact her, to tell her my side of what happened. She refused to hear me. Megan Brundrett made getting good medical care at South High Primary Care impossible. Doctors are only to consult each other about medical issues, not office gossip.

It should be noted: this office has moved across the street to a bigger building with more space,…read moreand great natural light! I still stand strong in my previous Review - love the nurses and doctors. Light, airy, rooms, love it!