I had to call this office 3 times to request an appt. Each time with and office staff member…read morepromising to call back and follow up with me. That never happened. 0 stars would be more appropriate for this office.

When we were living in the Polaris Pkwy. area of Columbus (2005-2007), my husband & I chose Jill…read morePorter, D.O. as our PCP. We were extremely pleased with her care, as well as her referrals to specialists. I think Dr. Porter was our first experience with a "D.O." and, as a result of her level of care and "hearing" us when we relayed various symptoms, etc., ever since then, we always sought out "D.O.'s" for our PCP's. I would love to move back to Columbus, OH, and would certainly contact Brackin Porter Family Medicine if/when we do. As I was reading through various reviews, I was thinking to myself that some of the negative comments may easily be due to the ever changing Insurance Company policies, requirements which need to be met before our doctors can see us (especially for multiple concerns), etc. Personally, I think the Insurance Companies have greatly increased the aggravation level for patients and medical providers, alike.

I've been a patient of Dr Richards since 1997 when the practice consisted of him as the new guy and…read moreDr Slaymam (now retired). The practice has grown considerably since 1997 and now includes 6 or 8 doctors and several nurse practitioners. They recently relocated to new facilities in the Altair Medical Building (off Africa Rd just beyond the COPC Headquarters and the COPC Medical Building. I have the utmost faith and trust with these doctors and credit Dr Richard will saving my life when he detected colon cancer over 20 years ago when it was still highly treatable. He's not one to order tests unless there's a really good reason and is not one to overly medicate a condition. I've seen a number of the doctors and nurse practitioners in this practice when Dr Richard hasn't been available and all provided excellent care. I would highly recommend Westerville Family Physicians.

Dr Terry Slayman was the best Doctor that I ever known, since he left the practice at Westerville…read morethat place became a mess. He was a wonderful person and he was the one who's discovered that I have thyroid issue. He was my Doctor for 18 years. Thanks Doc. When he left no one told me he was not there until I got mad and said that I will not coming back if he can not be my Physician anymore. Five stars when he was practicing there.

After being in the ER until 2a, I was exhausted. So, I didn't hear my phone ring at 9a the next…read moreday. I missed the call from my awesomely concerned family doctor who had already reviewed my ER records despite the fact that it was a holiday and she was supposed to be relaxing. She wanted to have me come in for a follow-up exam. Since I didn't recognize the number and my voicemail box was jammed full, I didn't know I was supposed to go in. But on Thanksgiving, in the evening, when I relapsed into that toxic pain and shaking, my family called Dr. Rentel. She was there, and she had advice. She got me through the night and saw me first thing Monday. This is the most compassionate doctor. I love her to pieces. She has her patients' best interest in mind. She really cares about your health. And she's funny and easy to talk to. I have high praise for Dr. Rentel. If you're looking for a new family doctor, definitely try to get in with her. It will be tough. Since she's so amazing, she's always booked full. But if you happen to call the office when they're taking new patients, you musn't undervalue the opportunity. Jump on it! Dr. Rentel is the best.

After spending a couple weeks not feeling like I could breath so well, and getting kind of nervous…read moreabout it, I went to the ER desperate for relief in the middle of the night. They sent me away with anxiety meds. Needless to say, I didn't take them and went to see Dr. Rentel the following Monday. By chance, I was assigned to her when I was a student at OSU in the student health department. She asked me if I had allergies, to which I replied NO. She took a good look at me and said, "Yes you do." She gave me oral steroids and within 24 hours my breathing issues were totally resolved. Turns out, I have a severe grass pollen allergy that developed as an adult and procudes asthma. I'm now taking allergy shots to help build a tolerance to my allergies and symptoms. I wasn't crazy afterall!

Terrible family practice! They billed me 370 dollars for my first consultation. Weighed me and took…read moremy blood pressure 3 times. Asked some questions. Of course my insurance did not cover it. Then they wanted me to go have all kinds of blood work done for high blood pressure? Then wanted me to do a face to face visit on line. And another office visit after that. So basically they gave me medicine that actually worked and brought my blood pressure down considerably. I bought the cuff. Took the medicine. Was feeling great! Then I had to beg for refills every month. It took 5 days without this medicine to get a refill. Until the last month, They just decided I was not bringing in enough money from their stupid over charged over used office visits. They just never filled it... They were rude on the phone. If they saw my number on id caller they just would not answer. Funny they would answer from my work phone. The Doogie Howser doctor acted like I was dying and treated me like an alien. I never did see a real doctor. Do not go to this family practice if your healthy. It's all about the money for them.

I have seen two doctors at this location and both were excellent. Professional, great listeners,…read moreand very personable. All of the nursing staff that I have encountered are also excellent and caring. Everything good that you expect from a doctors office you will find here. The stand out surprise for me was the amazing front desk staff. I've been to a lot of doctors offices in my life an they all seemed to have one thing in common: their front desk staff were rude, short with patients and unhelpful. Let me tell you the staff here are the polar opposite! By far the nicest and most helpful staff I've ever encountered! They always greet you with a smile and seem genuinely happy that you have come in. The doctors here are blessed to have such an amazing staff up front. I can't emphasize enough how much of a difference this makes for their patients! I am glad I found this place and will be coming back here for years to come.

We LOVE Dr Milton at COPC! I'm shocked to see negative reviews. Maybe other doctors or offices…read morewithin COPC aren't great but Dr Milton and all staff in the building off Cleveland Ave by Polaris are INCREDIBLE. If you have a baby, toddler, or child this is 100% where you should go.

Easy to make appointment. Easy to check in. Big lot, nice waiting area. Friendly staff the whole…read moreway through. I just had a cold, but wanted to make sure it wasn't more. They checked me out thoroughly and basically recommended water and Mucinex. Which was fine- I'd rather go and have it not be serious. In and out quickly- got taken back right at my appointment time. Free samples of Mucinex. Always good to know things aren't too bad.

Dr. Brinkman called me today to check on me and to see how I am feeling. I expected it was her…read morenurse but it was actually Dr. Brinkman herself! I had one more lab test to do and now I'm waiting to hear the results. Hopefully I will learn what's going on with my body. In a week or so there are more tests to do but I don't mind if it helps me feel better! Dr. Brinkman's call today was a great reminder as to why I am happy with my doctor and the incredible care I receive from her.

I wouldn't recommend them. Refills and renewals take forever to call into your pharmacy, and the…read moredoctor rarely responds promptly to messages. His staff is rude and more responds more than the doctor himself. Don't come here.

Dr. Foley takes the time to sit with you and really dig into any problems there are with your help,…read moreand gets to know you as a person, which helps support the patient!

If you have a love one that is at this facility, I would recommend that you go and check on them…read more I have an ant that is there me and my cousin goes to see her twice a week, my cousin has noticed that her ankle was swelling. The nurses or any of the staff didn't do any thing, no extras no MRI no ultra sound, not until my cousin strated to make nose about it. They finally did an ultrasound on her ankle after 2 weeks and nothing showed, so my cousin kept pushing and finally got an MRI done after 3 weeks of this it was done this past Friday. And just a few a minute ago they called and said that the MRI show her ankle is broke, 4 weeks of this, the kind of brake that she has, she have to stay off her foot for awhile to try to get it healed. Not only that we also eat lunch with her and another family member that is there, at lunch they have water on her tray my ant doesn't drink water at all she don't drink anything. After she eats and they get the tray they mark that she drinks water. We have evidence that she don't they are fossilizing a document, they have been caught and been confronted about it, and this still goes on. I just wonder how the other residents there is being treated, they need new owners and new administration to run that place. So please check on your love ones if you have love ones in that facility.

Spent time here and gained some life long family and friends. Being educated on recovery changing…read moremy life for more in the future things that we need in life